Is Shopify Down? Check the current Shopify status

Shopify is operational

Updated

Shopify not working for you?

Monitoring Shopify since July 2022. Learn more

Monitoring 8 Shopify services and regions

26 incidents in 2025

Current Shopify official ongoing incidents

No incidents reported in Shopify's status page

IsDown pulls data from Shopify's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Shopify issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Shopify problems

  • G

    Guy

    23 days ago

    My site (LP12Bits.com) is down - can't be reached. My internet connection is fine. I can however access the site through mobile data! I did notice yesterday a large number (660+) of sessions eminating from Germany!

  • N

    Nick

    about 2 months ago

    Flow has stopped working at 15:59

  • A

    adrian

    about 2 months ago

    I am getting the following message: There’s a problem loading this page There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later.

  • C

    Chris

    5 months ago

    Admin Error when trying log into admin page

  • M

    michael

    6 months ago

    conversion rates are 1/4 normal since since 9.21 isothere an outage from check out to payment?

  • D

    David

    6 months ago

    Not taking credit card payment

  • T

    Thomas

    6 months ago

    Login and page loading issues

  • N

    Nathan

    6 months ago

    Failed to find a valid digest in the 'integrity' attribute for resource 'https://cdn.shopify.com/shopifycloud/web/assets/v1/vite/client/en/router-CbhSmhB1OSJu.js' with computed SHA-256 integrity 'oARX86GJ1EjeXKXHIetmSdFtV/CLifrgAlLk4RJR+Vk='. The resource has been blocked.

  • T

    Teszt

    6 months ago

    Admin dashbord failed to load.

  • D

    Dotfy

    9 months ago

    Admin Some merchants encountering error messages within their admins

  • M

    Mary

    9 months ago

    Admin showing categories in Chinese. Everything else still in English.

  • A

    Ana

    9 months ago

    Shopify admin is showing error

  • A

    Allison

    12 months ago

    My store links are not working

  • P

    p

    about 1 year ago

    consistent error 500 on admin - status page is clear though

  • M

    Mark

    about 1 year ago

    Admin Won't list my stores, when I was logged in, wouldn't let me create new products or upload media, threw an error each time.

  • N

    nat

    about 1 year ago

    500 error, cannot access store backend

  • E

    E

    about 1 year ago

    Shopify down not loading

  • A

    Anna

    over 1 year ago

    Shopify won't load, at all.

Shopify outage history

IsDown has tracked 280 incidents since started monitoring Shopify status in July 2022.

Sign up and check all outage history

Shopify outages in the last 30 days

Number of Incidents

11 issues

Last incident

3 days ago

Having problems with Shopify? What can you do?

  1. First, stay calm.

    • We know it's stressful when Shopify is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Shopify already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Shopify status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Shopify is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
Official Status Pages + User Reports

The best way to monitor Shopify and other dependencies

Get instant alerts when your critical services go down. One dashboard to monitor all your vendors' status pages.

Start Your Free Trial
14-day free trial No credit card required Cancel anytime
Rely on a lot of vendors? We make monitoring them easy

Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.

Start Free Trial 14-day free trial · No credit card required · 3200+ cloud vendors available

Stay informed about Shopify status changes

IsDown offers an easy way to monitor Shopify with maximum flexibility

Major Outages Notifications

IsDown monitors Shopify for major outages. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. When Shopify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Shopify status page for minor outages. A minor outage is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Shopify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Shopify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Shopify down today?

Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shopify status?

Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shopify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shopify slow today?

Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.

How are Shopify outages detected?

IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Shopify outage?

Shopify last outage was on March 07, 2025 with the title "Draft orders can't have customers added on some stores"

Shopify not working for you? How do I know if Shopify is down?
How can I check Shopify status and outages?
Why use IsDown to monitor Shopify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

We play well with others

Get Shopify outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required