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Shopify status. Is Shopify down right now?

Shopify status updated

Is Shopify down?

Shopify is working normally

IsDown last checked Shopify status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jul 2022 · 368 incidents caught · 8 components tracked in real-time

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Shopify service health over the last 24 hours

This chart shows the number of user-reported issues for Shopify service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Shopify Outage Map

Shopify outage map showing where users report when Shopify is down

See where users report Shopify is down. The map shows recent Shopify outages from around the world.

Shopify Outage Map

Recent Shopify outage reports

See what users report when Shopify is down and how Shopify outages affect them.

  • Chris - Canada Post shipping labels unavailable for the last day.

  • Dave - Cannot purchase Canada Post labels currently.

Monitor Shopify status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, Shopify had 15 incidents (8 major outages and 7 minor incidents) with a median duration of 1 hour 2 minutes.

Total
15

Incidents

Critical
8

Major Outages

Warning
7

Minor Incidents

Duration
1 hour

Median Resolution

Latest Shopify outages detected by IsDown

Check Shopify status history below. IsDown detects when Shopify is down, tracking both official outages and user-reported issues.

30 minutes
Live Chat support temporarily unavailable
Jan 21, 2026 at 05:04 PM
3 days
Some POS-only staff accounts are being marked as inactive
Jan 14, 2026 at 06:36 PM
about 1 hour
Point of Sale, POS Devices, showing degraded services
Jan 13, 2026 at 11:44 PM
about 16 hours
Some buyers may experience issues checking out with BGN currency
Jan 03, 2026 at 02:55 AM
1 day
Some merchants unable to access and apply Checkout Blocks App functions
Dec 18, 2025 at 10:31 PM
about 1 hour
Interruption in service
Dec 05, 2025 at 09:16 AM
10 minutes
Interruption in service
Dec 05, 2025 at 09:10 AM
about 1 hour
Some users may see store admins and storefronts load slowly
Dec 03, 2025 at 04:59 PM
about 14 hours
Monitoring mitigation for Admin and POS
Dec 01, 2025 at 02:47 PM
about 1 hour
Some merchants are currently unable to contact our support teams through the ...
Nov 18, 2025 at 02:46 PM
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Get alerts when Shopify is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Shopify Components Status

Check if any Shopify component is down. View the current status of 8 services and regions.

Component Status Details
Admin status OK View details
API & Mobile status OK View details
Checkout status OK View details
Point of Sale status OK View details
Reports and Dashboards status OK View details
Storefront status OK View details
Support status OK View details
Third party services status OK View details

Compare Shopify vs alternatives

Compare Shopify status, outages, and service health against alternatives. See which services go down less often.

Lightspeed Lightspeed
OK
8 incidents in the last 30 days
Compare Shopify vs Lightspeed
Volusion Volusion
OK
2 incidents in the last 30 days
Compare Shopify vs Volusion
Shoprenter Shoprenter
OK
0 incidents in the last 30 days
Compare Shopify vs Shoprenter
Tiendanube Tiendanube
OK
12 incidents in the last 30 days
Compare Shopify vs Tiendanube
Swell Swell
OK
0 incidents in the last 30 days
Compare Shopify vs Swell
Big Cartel Big Cartel
OK
0 incidents in the last 30 days
Compare Shopify vs Big Cartel
Ecwid Ecwid
OK
0 incidents in the last 30 days
Compare Shopify vs Ecwid
Zid Zid
OK
0 incidents in the last 30 days
Compare Shopify vs Zid
BigCommerce BigCommerce
OK
7 incidents in the last 30 days
Compare Shopify vs BigCommerce

About Shopify Status and Outage Monitoring

IsDown has monitored Shopify continuously since July 2022, tracking this E-Commerce for 3 years. Over that time, we've documented 358 outages and incidents, averaging 8.7 per month.

We monitor Shopify's official status page across 8 components. IsDown interprets Shopify statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When Shopify is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track Shopify status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors Shopify

IsDown checks Shopify's status page every few minutes, across all 8 components. We combine official status data with user reports to detect when Shopify is down, often before the vendor announces it.

When Shopify status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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Shopify status monitoring dashboard

What you get when monitoring Shopify with IsDown

Track Shopify incidents and downtimes by severity

IsDown checks Shopify official status page for major/minor outages or downtimes. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shopify outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Shopify

Shopify and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Shopify outages and downtimes

IsDown collects all information from the outages published in Shopify status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Shopify maintenance events

Shopify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Shopify outages that impact your business

IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor Shopify Alongside All Your Dependencies

Shopify is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor Shopify health alongside all your other vendors in a single view.

Smart Alerts

Get notified when Shopify is down. Filter by severity to skip noise.

20+ Integrations

Route Shopify outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share Shopify service status with your team or customers on a branded page.

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Shopify Downdetector vs IsDown

Looking for Shopify outage alerts like Downdetector? IsDown monitors Shopify's official status page for verified incident data, not just user reports. Know exactly when Shopify is down, which components are affected, and when service health is restored. Here's why official Shopify status monitoring beats crowdsourced detection:

Features
Downdetector
Official Shopify status page monitoring. Know when Shopify is down with real time incident details.
Monitor 5,420+ services including Shopify in a single dashboard.
Instant Shopify outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: Shopify official status plus user reports for early outage detection.
Maintenance feed for Shopify
Granular alerts filtering by Shopify components and regions.
Monitor Shopify Status with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Shopify down today?

Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Shopify status?

Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shopify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shopify down today or just slow?

Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.

How are Shopify outages detected?

IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shopify having an outage right now?

Shopify last outage was on January 21, 2026 with the title "Live Chat support temporarily unavailable"

How to check if Shopify is down?

Why use IsDown to monitor Shopify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shopify?

IsDown and DownDetector help users determine if Shopify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shopify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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