Is Shopify Down? Check current status

Check if Shopify is down, official outages, user-reported issues, and outages map.

Current Shopify status

Shopify is working normally

Updated from Shopify official status page

Shopify not working for you?

Shopify service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Shopify Outage Map

View Shopify Reports Map

Be the first to know when Shopify goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

Shopify recent outages and downtime history

IsDown has tracked 346 incidents since started monitoring Shopify status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shopify outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
12:38 PM EDT
Minor
Calculated FedEx shipping rates unavailable at checkout, FedEx label purchases also impacted
Some checkouts may not be displaying calculated FedEx rates as expected, due to an outage between...
about 8 hours
Oct 27, 2025
08:50 AM EDT
Major
Some storefronts on Oxygen may experience issues loading
Some storefronts on Oxygen may currently be inaccessible. We are currently investigating the issue.
about 1 hour
Oct 21, 2025
11:48 AM EDT
Major
Some customers may be prevented from using Email OTP to sign into Shop Pay
Some customers may experience email sign in issues with Shop Pay. Shopify is investigating an ...
about 2 hours
Oct 20, 2025
01:18 PM EDT
Minor
Some users are unable to connect with Live Support
Some users are currently experiencing an issue where they are unable to connect with Live Support...
about 5 hours
Oct 20, 2025
01:18 PM EDT
Minor
Some users are unable to connect with Live Support
Some users are currently experiencing an issue where they are unable to connect with Live Support...
about 5 hours
Oct 20, 2025
04:44 AM EDT
Minor
Due to an AWS outage, some users may encounter issues with a number of Shopify Services
Users may experience issues when trying to use some payment methods. Users may also experience is...
about 3 hours
Oct 20, 2025
03:38 AM EDT
Major
Some customers are unable to use Shop Pay Instalments options at checkout
Our instalments payment partner Affirm is currently experiencing issues in Canada and the US. Cus...
about 2 hours
Oct 16, 2025
11:27 AM EDT
Major
Buyers may encounter failure messages from third-party PayPal
Merchants and customers may experience issues when trying to use the third-party payment method P...
about 1 hour
Oct 16, 2025
10:53 AM EDT
Major
Shopify Flow - workflow runs, may be delayed
Some Shopify Flow automations, specifically workflow runs resuming from a wait step, are currentl...
about 1 hour
Oct 13, 2025
10:39 AM EDT
Minor
Some merchants are currently unable to purchase UPS shipping labels in the admin
Some merchants may notice errors in their admins while attempting to purchase UPS shipping labels...
about 2 hours
Sign up to check more outage history

Be the first to know when Shopify goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about Shopify status

See what users are saying about Shopify issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • John - Internal VSCode editor not loading..

  • Shopify checkout not working across multiple stores - shipping won't load.

  • Cannot get data for purchases.

  • Asfand - The Cart keeps on processing.

  • Amanda - Getting 504 Gateway Time-out error when trying to access backend.

  • Lee - Havent been able to get in to shopify admin all day. .

  • John - UK site - can't get onto admin, dashboard, help, support pages - nothing on the web at all. App is ok, but POS is struggling and hanging on. No phone number to call and no support pages working either. Pants.

  • Greg - Cant cash out cart. Saying no internet on two devices.

  • Jerry - Showing 500 error on multiple sites.

  • Jennifer - Cannot buy purolator shippibg labels.

  • Amanda - 500 error when trying to access backend..

  • Dena - Website states that My payment method is invalid..

  • Gina - Shopify app not allow to log in.

  • Lina - Can't log in, it just loading... .

  • besar - i cant log in with Google, i have signed up with google but cant login its down, its just says you will be redirected to google and nothing happens. it works on my other shopify with email and password.

  • Stacy - I am trying to log in and it has been trying to redirect to google for over an hour. .

  • Leslie - Shopify logged me out last night unexpectedly and the app isn’t responding on the login page. Any suggestions?.

  • Norma - I have been trying to order from Spanx website for over a week and it will not let me check out - the website uses shop pay (shop.app). Why is it not working?.

  • Jill - No processing of any sales, credit nor cash at EAA Oshkosh WI Reported by our boss Christian Marchent.

    Point of Sale

  • Michael - There’s a problem loading this page. Error 500.

    Admin

  • jen - can't buy a shipping label.

  • leonie - admin 503 error opening product.

    Admin

  • Kim - Cannot load admin page. Cannot put items in carts from my stores.

  • eric - All down, Admin, store. Started 9:59pm CST.

  • Tara - Server down '503 Service Temporarily Unavailable'.

    Admin

  • Jason - Shopify is down both online store and admin portal.

  • Kim - Page not loading. Admin not loading saying 504 bad gateway .

  • Greta - Website and backend both down. No one can purchase.

  • Ray - Shopify admin, Shopify dev both down. Cannot login.

  • Eva - unable to log into admin / the store website not loading / says the store does not exist..

Users who monitor Shopify status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Shopify. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

AWS

AWS

OK
Google Workspace

Google Workspace

OK
Stripe

Stripe

OK
Cloudflare

Cloudflare

MINOR
Slack

Slack

OK
Google Cloud

Google Cloud

OK
OpenAI

OpenAI

OK
Zoom

Zoom

MINOR
GitHub

GitHub

OK
HubSpot

HubSpot

OK
Klaviyo

Klaviyo

OK
Microsoft Azure

Microsoft Azure

OK
Microsoft Office 365

Microsoft Office 365

OK
Salesforce

Salesforce

MINOR
Zapier

Zapier

OK
View all services Start Monitoring Your Dependencies

E-commerce platform that allows users to create online stores, manage products, process payments, and integrate with third-party services. Includes point of sale options and comprehensive reporting tools.

Monitoring Shopify since July 2022

Tracking 8 Shopify services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

93 incidents in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

How to monitor the status of Shopify and all your dependencies?

IsDown is a status page aggregator that monitors if Shopify and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Shopify, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Shopify?

IsDown monitors Shopify health in almost real-time

Every few minutes we go to the status page of Shopify (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Shopify's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Shopify, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shopify and other services.

One status page to monitor all your external dependencies

What you get when monitoring Shopify with IsDown

Track Shopify incidents and downtimes by severity

IsDown checks Shopify official status page for major/minor outages or downtimes. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shopify outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Shopify

Shopify and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Shopify outages and downtimes

IsDown collects all information from the outages published in Shopify status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Shopify maintenance events

Shopify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Shopify outages that impact your business

IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shopify but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Shopify and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Shopify and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Shopify or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shopify and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Shopify or other services

Send outage information from Shopify and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Shopify and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Shopify and other services to your tools

Share Shopify status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shopify down?'

Start Monitoring for Free
Share Shopify status in your status page

Shopify Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Shopify outages, IsDown monitors Shopify's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Shopify status page monitoring with real-time incident details.
Monitor 4,522+ services including Shopify in a single dashboard.
Instant Shopify outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Shopify official status and user-reported issues.
Maintenance feed for Shopify
Granular alerts filtering by Shopify components and regions.
Start Monitoring Shopify with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Shopify down today?

Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shopify status?

Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shopify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shopify down today or just slow?

Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.

How are Shopify outages detected?

IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shopify having an outage right now?

Shopify last outage was on October 29, 2025 with the title "Calculated FedEx shipping rates unavailable at checkout, FedEx label purchases also impacted"

How to check if Shopify is down?

Why use IsDown to monitor Shopify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shopify?

IsDown and DownDetector help users determine if Shopify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shopify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Shopify and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required