Shopify status updated
Shopify is working normally
This chart shows the number of user-reported issues for Shopify service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Shopify is down. The map shows recent Shopify outages from around the world.
Shopify Outage MapSee what users report when Shopify is down and how Shopify outages affect them.
Chris - Canada Post shipping labels unavailable for the last day.
Dave - Cannot purchase Canada Post labels currently.
In the last 90 days, Shopify had 23 incidents (7 major outages and 16 minor incidents) with a median duration of 1 hour 2 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Shopify status history below. IsDown detects when Shopify is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Merchants may experience issues when trying to access multiple areas of the Shopify admin interfa...
|
Feb 10, 2026 at 06:22 PM UTC
|
24 minutes |
|
Storefronts may be currently displaying incorrect imagery assets.
|
Feb 03, 2026 at 08:20 PM UTC
|
20 minutes |
|
Some merchants encountering error messages within their Settings page for Customer Accounts and C...
Merchants may experience issues when trying to access the Shopify admin Settings page for Custome...
|
Feb 02, 2026 at 09:56 PM UTC
|
37 minutes |
|
Merchants may experience pages intermittently reloading while accessing the Shopify admin.
|
Feb 01, 2026 at 09:52 PM UTC
|
about 1 hour |
|
Shipping options are functional for customers at checkout; only the purchase and printing of UPS ...
|
Jan 30, 2026 at 08:53 PM UTC
|
24 minutes |
|
We are investigating merchant facing issue which is impacting submitting dispute forms via the he...
|
Jan 30, 2026 at 05:13 AM UTC
|
34 minutes |
|
Some merchants may see error messages when attempting to purchase USPS international shipping lab...
|
Jan 28, 2026 at 06:59 PM UTC
|
about 2 hours |
|
Some Buyers may experience issues when trying to access the Shopify services. This has been deter...
|
Jan 27, 2026 at 09:20 PM UTC
|
about 5 hours |
|
Buyers and merchants using Gmail for OTP-based sign-in or authentication are not receiving codes ...
|
Jan 24, 2026 at 03:24 PM UTC
|
about 3 hours |
|
We are investigating an issue where Marketplace Partners may experience issues with Order Creatio...
|
Jan 23, 2026 at 04:04 PM UTC
|
about 10 hours |
Check if any Shopify component is down. View the current status of 8 services and regions.
| Component | Status | Details |
|---|---|---|
| Admin status | OK | View details |
| API & Mobile status | OK | View details |
| Checkout status | OK | View details |
| Point of Sale status | OK | View details |
| Reports and Dashboards status | OK | View details |
| Storefront status | OK | View details |
| Support status | OK | View details |
| Third party services status | OK | View details |
Compare Shopify status, outages, and service health against alternatives. See which services go down less often.
IsDown has monitored Shopify continuously since July 2022, tracking this E-Commerce for 4 years. Over that time, we've documented 369 outages and incidents, averaging 8.8 per month. When Shopify goes down, incidents typically resolve within 449 minutes based on historical data.
We monitor Shopify's official status page across 8 components. IsDown interprets Shopify statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Shopify is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Shopify status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Shopify's status page every few minutes, across all 8 components. We combine official status data with user reports to detect when Shopify is down, often before the vendor announces it.
When Shopify status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Shopify official status page for major/minor outages or downtimes. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shopify outage, we send you an alert and update your dashboard and status page.
Shopify and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Shopify status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shopify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Shopify outage alerts like Downdetector? IsDown monitors Shopify's official status page for verified incident data, not just user reports. Know exactly when Shopify is down, which components are affected, and when service health is restored. Here's why official Shopify status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Shopify status page monitoring. Know when Shopify is down with real time incident details. | ||
| Monitor 5,850+ services including Shopify in a single dashboard. | ||
| Instant Shopify outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Shopify official status plus user reports for early outage detection. | ||
| Maintenance feed for Shopify | ||
| Granular alerts filtering by Shopify components and regions. |
14-day free trial • No credit card required
Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shopify last outage was on February 10, 2026 with the title "Some merchants encountering error messages within their admins"
IsDown has tracked 370 Shopify incidents since July 2022. When Shopify goes down, incidents typically resolve within 430 minutes.
Check the Shopify status at the top of this page. IsDown combines official status page data with user reports to show whether Shopify is down for everyone or if the issue is on your end.
IsDown monitors 8 Shopify components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shopify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shopify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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