Shopify Status - Is Shopify Down?

Shopify is operational

Updated

Shopify not working for you?

Current Shopify official ongoing incidents

No incidents reported in Shopify's status page

IsDown pulls data from Shopify's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Shopify issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Shopify problems

  • L

    leonie

    Admin

    admin 503 error opening product

  • K

    Kim

    Cannot load admin page. Cannot put items in carts from my stores

  • E

    eric

    All down, Admin, store. Started 9:59pm CST

  • T

    Tara

    Admin

    Server down '503 Service Temporarily Unavailable'

  • J

    Jason

    Shopify is down both online store and admin portal

  • K

    Kim

    Page not loading. Admin not loading saying 504 bad gateway

  • G

    Greta

    Website and backend both down. No one can purchase

  • R

    Ray

    Shopify admin, Shopify dev both down. Cannot login

  • E

    Eva

    unable to log into admin / the store website not loading / says the store does not exist.

  • R

    Rob

    Cannot log into Shopify Admin

  • A

    Abraham

    Shopify.com not working cant logon

  • G

    Guy

    My site (LP12Bits.com) is down - can't be reached. My internet connection is fine. I can however access the site through mobile data! I did notice yesterday a large number (660+) of sessions eminating from Germany!

  • N

    Nick

    Flow has stopped working at 15:59

  • A

    adrian

    I am getting the following message: There’s a problem loading this page There’s a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn’t work, visit our status page for updates and try again later.

  • C

    Chris

    Admin

    Error when trying log into admin page

  • M

    michael

    conversion rates are 1/4 normal since since 9.21 isothere an outage from check out to payment?

  • D

    David

    Not taking credit card payment

  • T

    Thomas

    Login and page loading issues

  • N

    Nathan

    Failed to find a valid digest in the 'integrity' attribute for resource 'https://cdn.shopify.com/shopifycloud/web/assets/v1/vite/client/en/router-CbhSmhB1OSJu.js' with computed SHA-256 integrity 'oARX86GJ1EjeXKXHIetmSdFtV/CLifrgAlLk4RJR+Vk='. The resource has been blocked.

  • T

    Teszt

    Admin dashbord failed to load.

  • D

    Dotfy

    Admin

    Some merchants encountering error messages within their admins

  • M

    Mary

    Admin showing categories in Chinese. Everything else still in English.

  • A

    Ana

    Shopify admin is showing error

  • A

    Allison

    My store links are not working

  • P

    p

    consistent error 500 on admin - status page is clear though

  • M

    Mark

    Admin

    Won't list my stores, when I was logged in, wouldn't let me create new products or upload media, threw an error each time.

  • N

    nat

    500 error, cannot access store backend

  • E

    E

    Shopify down not loading

  • A

    Anna

    Shopify won't load, at all.

Tired of not knowing when third party vendors are down?

Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.

Start Monitoring Your Vendors 14-day free trial · No credit card required · No setup required - just add your vendors

Shopify outage history

IsDown has tracked 293 incidents since started monitoring Shopify status in July 2022.

  • Apr 24 2025

    Some stores using the Shopify POS app, especially with large catalogues, are experiencing the app crashing. For affected merchants we recommend updating devices to POS version 10.0.3 as soon as possible. More details

  • Apr 23 2025

    6 days ago · lasted about 2 hours

    We're currently experiencing issues with email delivery on the platform due to a third-party email system SendGrid being down. This includes Shopify Email, any marketing campaigns will not be delivered. More details

  • Apr 23 2025

    7 days ago · lasted about 4 hours

    Merchants may experience errors when trying to void payments from the shop admin. Our developers are aware of the issue and are collaboratively working with the payment provider to resolve it. More details

  • Jul 2022 ...
    IsDown started monitoring Shopify status

    We've tracked and collected 293 incidents since started monitoring Shopify status

Sign up and check all outage history

Having problems with Shopify? What can you do?

  1. First, stay calm.

    • We know it's stressful when Shopify is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Shopify already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Shopify status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Shopify is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Be the first to know when Shopify is down (and all your dependencies)

Instant Outage Alerts

Get notified on Slack, Datadog, Incident.io and more

Unified Dashboard

Monitor all vendors status in one place

Status Pages

Create private or public status pages

Historical Data

Track uptime over time in all your vendors

Start Monitoring your Vendors
14-day free trial No credit card required
Learn more about IsDown

Monitoring 8 Shopify services and regions

39 incidents in 2025

Shopify outages in the last 30 days

Number of Incidents

8 issues

Last incident

6 days ago

Companies that monitor Shopify also follow the status of these services

Monitor All Your Services

Why teams choose IsDown:

  • ✓ Real-time alerts for Shopify and 3850+ cloud services
  • ✓ Unified dashboard for all your vendors
  • ✓ Custom status pages for your team

14-day free trial • No credit card required

Tired of not knowing when third party vendors are down?

Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.

Start Monitoring Your Vendors 14-day free trial · No credit card required · No setup required - just add your vendors

Frequently Asked Questions

Is Shopify down today?

Shopify isn't down. You can check Shopify status and incident details on the top of the page. IsDown continuously monitors Shopify official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shopify status?

Shopify is currently operational. You can check Shopify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shopify outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shopify slow today?

Currently there's no report of Shopify being slow. Check on the top of the page if there are any reported problems by other users.

How are Shopify outages detected?

IsDown monitors the Shopify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Shopify outage?

Shopify last outage was on April 24, 2025 with the title "Increased instances of Shopify POS app crashing for shops with large catalogues"

Shopify not working for you? How do I know if Shopify is down?

How can I check Shopify status and outages?

Why use IsDown to monitor Shopify instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shopify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Shopify status changes?

IsDown offers an easy way to monitor Shopify with maximum flexibility

Major Outages Notifications

IsDown monitors Shopify for major outages. A major outage is when Shopify experiences a critical issue that severely affects one or more services/regions. When Shopify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Shopify status page for minor outages. A minor outage is when Shopify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Shopify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Shopify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

We play well with others

Get Shopify outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required