Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
5
Last 30 days
11
Last 90 days
Recent Shopify Incidents
Resolved
5 days ago
Some customers may experience issues when searching for products across store...
We are investigating this issue and will keep you updated.
Resolved
9 days ago
Some Stripe Payment Checkouts may fail with a generic error when a credit car...
Some Checkouts with Stripe Paymentmay experience checkout errors with payment failure or other error message.
Resolved
14 days ago
Some merchants and buyers may encounter error messages with one or more of th...
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We...
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
1
Last 7 days
10
Last 30 days
34
Last 90 days
Recent BigCommerce Incidents
Resolved
3 days ago
Unable to Submit Quotes on B2B Ninja
Commerce Engineers are investigating an issue that is preventing merchants from submitting quotes on B2B Ninja.
Resolved
7 days ago
Stalled catalog import/export
Investigating - Commerce Engineers are currently investigating an issue around out of memory error for catalog import...
Resolved
10 days ago
Intermittent Availability Issues
Commerce Engineers are currently investigating an issue causing intermittent errors in PageBuilder and some other asp...
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