Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Some merchants and customers may encounter issues with with one or more of th...
Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issu...
Shopify Flow workflows may not be executing properly due to a Google Cloud Pl...
An issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some ...
Some merchants encountering error messages within their admins
Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when ac...
Status monitoring since April 2020
Product details not rendering on some product pages
At 13:13 UTC Commerce Engineers received reports of product details not rendering properly on some product pages. Aft...
Merchants are unable to completely disable B2B for store
Commerce Engineers have identified an issue with merchants being unable to completely disable B2B for a store. We are...
Elevated errors for a subset of stores
Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.
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