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Shopify vs BigCommerce - Uptime & Outage Comparison

Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.

Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.

Shopify

Shopify

Status monitoring since July 2022

Operational

Shopify Incident Statistics

1
Last 7 days
3
Last 30 days
18
Last 90 days

Recent Shopify Incidents

Resolved 4 days ago

Some merchants and customers may encounter issues with with one or more of th...

Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issu...

Resolved 14 days ago

Shopify Flow workflows may not be executing properly due to a Google Cloud Pl...

An issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some ...

Resolved 16 days ago

Some merchants encountering error messages within their admins

Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when ac...

BigCommerce

BigCommerce

Status monitoring since April 2020

Operational

BigCommerce Incident Statistics

1
Last 7 days
13
Last 30 days
25
Last 90 days

Recent BigCommerce Incidents

Resolved 5 days ago

Product details not rendering on some product pages

At 13:13 UTC Commerce Engineers received reports of product details not rendering properly on some product pages. Aft...

Resolved 10 days ago

Merchants are unable to completely disable B2B for store

Commerce Engineers have identified an issue with merchants being unable to completely disable B2B for a store. We are...

Resolved 11 days ago

Elevated errors for a subset of stores

Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.

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