Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
0
Last 7 days
5
Last 30 days
15
Last 90 days
Recent Shopify Incidents
Resolved
12 days ago
Shop App, Shop Pay & Shop Pay Installments are unavailable
The Shop App is currently unavailable and shop.app web page is also down. At checkout Shop Pay and Shop Pay Installme...
Resolved
12 days ago
Some customers experiencing issues with the Shop App
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
Resolved
15 days ago
Shopify Admins are experiencing degraded performance
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as p...
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
3
Last 7 days
8
Last 30 days
26
Last 90 days
Recent BigCommerce Incidents
Resolved
3 days ago
Partial search unavailability
Certain storefronts may be experiencing timeout errors for searches. We are currently investigating this issue.
Resolved
4 days ago
Partial search unavailability
Certain storefronts may be experiencing errors for searches. We are currently investigating this issue
Resolved
7 days ago
Inaccurate product stock on category pages
We have received reports of products appearing as "out of stock" on category pages. Commerce engineers are investigat...
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