Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
6
Last 30 days
14
Last 90 days
Recent Shopify Incidents
Resolved
4 days ago
Some merchants and buyers may encounter error messages with one or more of th...
Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investi...
Resolved
8 days ago
Klarna payment gateway is experiencing degraded performance
We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performa...
Resolved
14 days ago
Chat support on Shopify Help Center is temporarily unavailable
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating an...
Components Status
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
1
Last 7 days
8
Last 30 days
29
Last 90 days
Recent BigCommerce Incidents
Resolved
6 days ago
Delayed email delivery to Microsoft-hosted inboxes
We are investigating delayed email delivery for some transactional emails, such as order confirmations and notificati...
Resolved
9 days ago
Search document updates delays in Control Panel and Storefront experience
Starting August 31 at approximately 10:00 AM CT, we observed growing indexing queues affecting a subset of stores. Du...
Resolved
14 days ago
Search document updates delays in Control Panel experience.
European merchants may experience minor delays in search document updates during Control Panel interaction.
Components Status
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