Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since July 2022
Some POS-only staff accounts are being marked as inactive
Some POS-only staff accounts are unexpectedly showing as inactive, preventing these users from accessing their POS Ac...
Point of Sale, POS Devices, showing degraded services
Some POS devices or components may not be processing payments or showing errors for some stores at this time.
Some buyers may experience issues checking out with BGN currency
Customers using the BGN currency may experience issues when attempting to check out on the Shopify checkout.
Status monitoring since April 2020
Issues with Technical Support Chat Queues
Our chat system is currently experiencing technical issues preventing agents from answering chats. We are working wit...
Issue impacting Catalyst Checkouts
Commerce engineers are investigating an issue involving checkouts using Catalyst. We will continue to provide updates...
B2B Merchant Login
Commerce engineers observed an intermittent issue with merchant login to B2B Merchant Dashboard. We are currently inv...
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