Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
7
Last 30 days
22
Last 90 days
Recent Shopify Incidents
Resolved
about 5 hours ago
Degraded Performance Affecting Notifications for Shopify and Shop App
We are investigating an issue regarding email and mobile app notifications and will keep you updated. Emails sent ...
Resolved
11 days ago
Customers may encounter error messages when attempting to checkout
Some customers might encounter an issue where shipping rates are not displayed during the checkout process on Shopify...
Resolved
16 days ago
Some merchants encountering error messages within their admins
Merchants may experience login issues and errors when trying to access the Shopify admin. The error will appear as 50...
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
2
Last 7 days
4
Last 30 days
17
Last 90 days
Recent BigCommerce Incidents
Resolved
5 days ago
Elevated Response Times
BigCommerce engineers are currently investigating an issue with elevated response times. We will provide an update sh...
Resolved
7 days ago
Email Delivery Issues
Commerce engineers are currently investigating an issue delivering 2SV emails to Microsoft related email addresses. W...
Resolved
19 days ago
Elevated Response Times in US
BigCommerce engineers are currently investigating an issue with elevated response times for a subset of stores in the...
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