Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
6
Last 7 days
12
Last 30 days
29
Last 90 days
Recent Shopify Incidents
Resolved
1 day ago
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
Resolved
3 days ago
Help Center and Live Chat are unavailable
Our Help Center and live chat support may be intermittently unavailable due to a technical issue. Sidekick may also b...
Resolved
4 days ago
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
1
Last 7 days
5
Last 30 days
18
Last 90 days
Recent BigCommerce Incidents
Resolved
7 days ago
Issue with new quotes in B2B edition
BigCommerce engineers have identified an issue on a subset of stores where quotes created in the B2B edition are not ...
Resolved
19 days ago
Meta CAPI event delivery delays
Commerce Engineers are investigating a delay with Meta CAPI event delivery caused by an active Meta Marketing API inc...
Resolved
19 days ago
Elevated Response Times
Commerce engineers are currently investigating an issue with elevated response times on storefronts. We will provide ...
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