Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
0
Last 7 days
8
Last 30 days
28
Last 90 days
Recent Shopify Incidents
Resolved
10 days ago
Merchants may experience errors when using Shopify POS embedded apps
Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS em...
Resolved
16 days ago
Some customers experiencing issues loading the Shop app
Some customers may experience issues with loading the Shop app. This affects the shop.app website and Shop mobile app...
Resolved
25 days ago
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
2
Last 7 days
5
Last 30 days
16
Last 90 days
Recent BigCommerce Incidents
Resolved
3 days ago
B2B Customer Login Degraded
Commerce engineers are currently investigating issues with logins for B2B customers.
Resolved
7 days ago
PayPal Commerce Platform 3DS popup infinite loading issue
Commerce team currently investigating an issue affecting PPCP 3DS authentication on the UK store. Some shoppers may e...
Resolved
13 days ago
Increase in 401 status responses to Storefront GraphQL API
Starting at 12:30PM UTC, there is an increase of 401 responses to the Storefront GraphQL API. This issue is intermitt...
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