Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
2
Last 7 days
3
Last 30 days
19
Last 90 days
Recent Shopify Incidents
Resolved
4 days ago
Some POS-only staff accounts are being marked as inactive
Some POS-only staff accounts are unexpectedly showing as inactive, preventing these users from accessing their POS Ac...
Resolved
5 days ago
Point of Sale, POS Devices, showing degraded services
Some POS devices or components may not be processing payments or showing errors for some stores at this time.
Resolved
16 days ago
Some buyers may experience issues checking out with BGN currency
Customers using the BGN currency may experience issues when attempting to check out on the Shopify checkout.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
1
Last 7 days
7
Last 30 days
19
Last 90 days
Recent BigCommerce Incidents
Resolved
6 days ago
Issues with Technical Support Chat Queues
Our chat system is currently experiencing technical issues preventing agents from answering chats. We are working wit...
Resolved
10 days ago
Issue impacting Catalyst Checkouts
Commerce engineers are investigating an issue involving checkouts using Catalyst. We will continue to provide updates...
Resolved
12 days ago
B2B Merchant Login
Commerce engineers observed an intermittent issue with merchant login to B2B Merchant Dashboard. We are currently inv...
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