Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
2
Last 7 days
6
Last 30 days
15
Last 90 days
Recent Shopify Incidents
Resolved
about 21 hours ago
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Resolved
6 days ago
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
Resolved
8 days ago
No installment options are available on Shop Pay checkouts in the US
We are currently experiencing an issue with third-party installments provider Affirm which is causing Shop Pay Instal...
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
1
Last 7 days
6
Last 30 days
31
Last 90 days
Recent BigCommerce Incidents
Resolved
7 days ago
Elevated Response Times for Australia-hosted stores
BigCommerce engineers are currently investigating an issue with elevated response times for Australia-hosted stores. ...
Resolved
13 days ago
Intermittent Availability Issues
Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will prov...
Resolved
16 days ago
Impossible to vault payment instrument when credit cart option is disabled in...
Commerce Engineers are investigating an issue impacting PayPal Account Vaulted instrument creation when the Credit Ca...
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