Shopify vs BigCommerce - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Shopify and BigCommerce. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
14
Last 30 days
23
Last 90 days
Recent Shopify Incidents
Resolved
about 9 hours ago
Some merchants encountering error messages within their admins
Merchants may experience issues when trying to access multiple areas of the Shopify admin interface. The error will a...
Resolved
7 days ago
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently displaying incorrect imagery assets.
Resolved
8 days ago
Some merchants encountering error messages within their Settings page for Cus...
Merchants may experience issues when trying to access the Shopify admin Settings page for Customer Accounts and Check...
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
1
Last 7 days
7
Last 30 days
18
Last 90 days
Recent BigCommerce Incidents
Resolved
about 16 hours ago
Elevated Response Times in EU region
BigCommerce engineers are currently investigating an issue with elevated response times for stores in the EU region. ...
Resolved
11 days ago
Data processing delay in Analytics report
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports ...
Resolved
12 days ago
Phone and Chat Support Offline
Our phone and chat systems are currently experiencing technical issues preventing agents from answering contacts. We ...
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