BigCommerce status updated
BigCommerce Payments is working normally
This chart shows the number of user-reported issues for BigCommerce Payments service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report BigCommerce Payments is down. The map shows recent BigCommerce Payments outages from around the world.
Payments Outage MapIn the last 90 days, BigCommerce had 3 incidents with a median duration of 21 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check BigCommerce Payments status history below. IsDown detects when BigCommerce Payments is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Commerce engineers are investigating an issue involving checkouts using Catalyst. We will continu...
|
Jan 08, 2026 at 03:41 PM UTC
|
about 1 hour |
|
Commerce engineers have received reports of some customers experiencing issues with payment setup...
|
Dec 29, 2025 at 03:00 AM UTC
|
21 minutes |
|
Commerce engineers are investigating reports of payment processing issues when using Authorize.ne...
|
Dec 22, 2025 at 03:43 PM UTC
|
13 minutes |
|
Commerce engineers are investigating reports where customers are not able to complete checkout on...
|
Oct 14, 2025 at 12:05 PM UTC
|
about 1 hour |
|
Commerce engineers are investigating reports processing payments with Paypal for a subset of stores
|
Oct 13, 2025 at 02:58 PM UTC
|
about 1 hour |
|
BigCommerce engineers have identified an issue impacting capturing of authorized payments for Pay...
|
Jun 24, 2025 at 05:02 PM UTC
|
about 1 hour |
|
BigCommerce engineers are investigating an issue impacting the checkout process for a subset of s...
|
May 14, 2025 at 08:29 PM UTC
|
about 3 hours |
|
BigCommerce engineers have identified an issue impacting the checkout process for a subset of sto...
|
May 08, 2025 at 03:49 PM UTC
|
34 minutes |
|
BigCommerce engineers have identified an issue impacting the Google Pay checkout process for a su...
|
May 06, 2025 at 10:06 PM UTC
|
about 2 hours |
|
BigCommerce engineers have identified an issue preventing customers from modifying their shipping...
|
May 06, 2025 at 06:14 PM UTC
|
18 minutes |
BigCommerce Payments is down. You can check BigCommerce Payments status and incident details on the top of the page. IsDown continuously monitors BigCommerce Payments official status page every few minutes. In the last 24 hours, there were 2 outages reported.
BigCommerce Payments seems to be having problems. You can check BigCommerce Payments status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BigCommerce Payments being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BigCommerce Payments official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce Payments last outage was on January 08, 2026 with the title "Issue impacting Catalyst Checkouts"
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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