Is BigCommerce Payments Down? Check current status

Check if BigCommerce Payments is down, official outages, user-reported issues, and outages map.

Current BigCommerce Payments status

BigCommerce Payments is working normally

Updated from BigCommerce official status page

BigCommerce Payments not working for you?

BigCommerce Payments service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage

Be the first to know when BigCommerce Payments goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

BigCommerce Payments recent outages and downtime history

IsDown has tracked 35 incidents for BigCommerce Payments since started monitoring BigCommerce status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BigCommerce Payments outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 14, 2025
08:05 AM EDT
Minor
Commerce engineers are investigating reports where customers are not able to complete checkout on...
about 1 hour
Oct 13, 2025
10:58 AM EDT
Minor
Commerce engineers are investigating reports processing payments with Paypal for a subset of stores
about 1 hour
Jun 24, 2025
01:02 PM EDT
Minor
BigCommerce engineers have identified an issue impacting capturing of authorized payments for Pay...
about 1 hour
May 14, 2025
04:29 PM EDT
Minor
BigCommerce engineers are investigating an issue impacting the checkout process for a subset of s...
about 3 hours
May 08, 2025
11:49 AM EDT
Minor
BigCommerce engineers have identified an issue impacting the checkout process for a subset of sto...
34 minutes
May 06, 2025
06:06 PM EDT
Minor
BigCommerce engineers have identified an issue impacting the Google Pay checkout process for a su...
about 2 hours
May 06, 2025
02:14 PM EDT
Minor
BigCommerce engineers have identified an issue preventing customers from modifying their shipping...
18 minutes
Mar 04, 2025
10:52 AM EST
Minor
BigCommerce engineers are investigating an issue involving checkouts using GraphQL Storefront API...
23 minutes
Feb 12, 2025
07:35 PM EST
Minor
BigCommerce engineers are investigating an issue impacting Braintree credit card payments for a s...
about 6 hours
Feb 12, 2025
05:57 PM EST
Minor
BigCommerce engineers have identified an issue affecting a subset of stores impacting the checkou...
about 21 hours
Sign up to check more outage history

Be the first to know when BigCommerce Payments goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

User comments about BigCommerce Payments status

See what users are saying about BigCommerce Payments issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Monitoring BigCommerce since April 2020

Payments is part of BigCommerce. Check the BigCommerce's status.

Need help? Try here:
Support at website.
Check their status page.

10 incidents in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

14-day free trial • No credit card required

Frequently Asked Questions

Is BigCommerce Payments down today?

BigCommerce Payments isn't down. You can check BigCommerce Payments status and incident details on the top of the page. IsDown continuously monitors BigCommerce Payments official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current BigCommerce Payments status?

BigCommerce Payments is currently operational. You can check BigCommerce Payments status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BigCommerce Payments outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BigCommerce Payments down today or just slow?

Currently there's no report of BigCommerce Payments being slow. Check on the top of the page if there are any reported problems by other users.

How are BigCommerce Payments outages detected?

IsDown monitors the BigCommerce Payments official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BigCommerce Payments having an outage right now?

BigCommerce Payments last outage was on October 14, 2025 with the title "Issues with completing checkout"

How IsDown compares to DownDetector when monitoring BigCommerce?

IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor BigCommerce Payments and all your external dependencies?

14-day free trial · No credit card required · No code required