Is BigCommerce Down?
BigCommerce status updated
What is BigCommerce status right now?
BigCommerce is working normally
IsDown last checked BigCommerce status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Apr 2020
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527 incidents caught
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30 components tracked in real-time
BigCommerce service health over the last 24 hours
This chart shows the number of user-reported issues for BigCommerce service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
BigCommerce Outage Map
See where users report BigCommerce is down. The map shows recent BigCommerce outages from around the world.
BigCommerce Outage Map
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Monitor BigCommerce status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
BigCommerce Downtime Health — Last 90 Days
In the last 90 days, BigCommerce had 17 incidents (7 major outages and 10 minor incidents) with a median duration of 1 hour 25 minutes.
17
Incidents
7
Major Outages
10
Minor Incidents
1
hour
Median Resolution
Latest BigCommerce outages detected by IsDown
Check BigCommerce status history below. IsDown detects when BigCommerce is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
BigCommerce engineers are currently investigating an issue with elevated response times for store...
|
Feb 10, 2026 at 11:33 AM UTC
|
25 minutes |
|
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Pane...
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Jan 31, 2026 at 03:09 PM UTC
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about 2 hours |
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Our phone and chat systems are currently experiencing technical issues preventing agents from ans...
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Jan 30, 2026 at 03:59 AM UTC
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30 minutes |
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BigCommerce engineers are currently investigating intermittent availability issues with a subset ...
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Jan 29, 2026 at 09:16 PM UTC
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about 1 hour |
|
Commerce engineers have identified an elevated error rate when connecting to UPS live quotes in c...
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Jan 22, 2026 at 06:41 PM UTC
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about 1 hour |
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Our phone and chat systems are currently experiencing technical issues preventing agents from ans...
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Jan 22, 2026 at 10:26 AM UTC
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about 3 hours |
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Our chat system is currently experiencing technical issues preventing agents from answering chats...
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Jan 12, 2026 at 09:50 AM UTC
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about 14 hours |
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Commerce engineers are investigating an issue involving checkouts using Catalyst. We will continu...
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Jan 08, 2026 at 03:41 PM UTC
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about 1 hour |
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Commerce engineers observed an intermittent issue with merchant login to B2B Merchant Dashboard. ...
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Jan 06, 2026 at 05:38 PM UTC
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23 minutes |
|
BigCommerce engineers are currently investigating intermittent availability issues with a subset ...
|
Dec 30, 2025 at 11:41 AM UTC
|
about 3 hours |
Get alerts when BigCommerce is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
BigCommerce Components Status
Check if any BigCommerce component is down. View the current status of 23 services and regions.
Compare BigCommerce vs alternatives
Compare BigCommerce status, outages, and service health against alternatives. See which services go down less often.
About BigCommerce Status and Outage Monitoring
IsDown has monitored BigCommerce continuously since April 2020, tracking this E-Commerce for 6 years. Over that time, we've documented 525 outages and incidents, averaging 7.6 per month. When BigCommerce goes down, incidents typically resolve within 138 minutes based on historical data.
We monitor BigCommerce's official status page across 30 components organized into 23 groups. IsDown interprets BigCommerce statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if BigCommerce is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track BigCommerce status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors BigCommerce
IsDown checks BigCommerce's status page every few minutes, across all 30 components. We combine official status data with user reports to detect when BigCommerce is down, often before the vendor announces it.
When BigCommerce status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring BigCommerce with IsDown
Track BigCommerce incidents and downtimes by severity
IsDown checks BigCommerce official status page for major/minor outages or downtimes. A major outage is when BigCommerce experiences a critical issue that severely affects one or more services/regions. A minor incident is when BigCommerce experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a BigCommerce outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with BigCommerce
BigCommerce and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of BigCommerce outages and downtimes
IsDown collects all information from the outages published in BigCommerce status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming BigCommerce maintenance events
BigCommerce publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the BigCommerce outages that impact your business
IsDown monitors BigCommerce and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
Get Started Free
No credit card required • 14-day free trial
BigCommerce Downdetector vs IsDown
Looking for BigCommerce outage alerts like Downdetector? IsDown monitors BigCommerce's official status page for verified incident data, not just user reports. Know exactly when BigCommerce is down, which components are affected, and when service health is restored. Here's why official BigCommerce status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official BigCommerce status page monitoring. Know when BigCommerce is down with real time incident details. | ||
| Monitor 5,850+ services including BigCommerce in a single dashboard. | ||
| Instant BigCommerce outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: BigCommerce official status plus user reports for early outage detection. | ||
| Maintenance feed for BigCommerce | ||
| Granular alerts filtering by BigCommerce components and regions. |
Monitor BigCommerce Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is BigCommerce down today?
BigCommerce isn't down. You can check BigCommerce status and incident details on the top of the page. IsDown continuously monitors BigCommerce official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current BigCommerce status?
BigCommerce is currently operational. You can check BigCommerce status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a BigCommerce outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is BigCommerce down today or just slow?
Currently there's no report of BigCommerce being slow. Check on the top of the page if there are any reported problems by other users.
How are BigCommerce outages detected?
IsDown monitors the BigCommerce official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is BigCommerce having an outage right now?
BigCommerce last outage was on February 10, 2026 with the title "Elevated Response Times in EU region"
How often does BigCommerce go down?
IsDown has tracked 525 BigCommerce incidents since April 2020. When BigCommerce goes down, incidents typically resolve within 138 minutes.
Is BigCommerce down for everyone or just me?
Check the BigCommerce status at the top of this page. IsDown combines official status page data with user reports to show whether BigCommerce is down for everyone or if the issue is on your end.
What BigCommerce components does IsDown monitor?
IsDown monitors 30 BigCommerce components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if BigCommerce is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring BigCommerce and get alerts in real-time when BigCommerce has outages.
Why use IsDown to monitor BigCommerce instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BigCommerce and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring BigCommerce?
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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