BigCommerce Status. Is BigCommerce Down?

Check if BigCommerce is down, recent outages, user-reported issues, and outages map.

Is BigCommerce down right now? What's the current status?

BigCommerce is working normally

Having problems with BigCommerce?

 

BigCommerce service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more BigCommerce status data.

BigCommerce Outage Map

View BigCommerce Outage Reports Map

Recent BigCommerce Outages and Downtime History

IsDown has tracked 497 incidents since started monitoring BigCommerce status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 07, 2025
03:26 PM EDT
 Minor B2B Edition API account creation issues about 5 hours
Sep 19, 2025
03:22 PM EDT
 Minor B2B Buyer Portal Navigation Issues 16 minutes
Sep 12, 2025
06:17 PM EDT
 Minor Meta CAPI Event Outage. Meta Pixel Still Functional. 8 days
Sep 12, 2025
05:48 PM EDT
 Minor B2B Custom Checkout and Required Form Fields about 1 hour
Aug 19, 2025
06:40 PM EDT
 Major Elevated 500 errors about 1 hour
Aug 19, 2025
05:39 PM EDT
 Major For a subset of stores with Braintree enabled, the cart page does not load. about 4 hours
Aug 06, 2025
05:34 PM EDT
 Minor Issue Impacting Search Functionality in the Control Panel 42 minutes
Jul 18, 2025
04:51 PM EDT
 Major Storefront Availability Issues about 1 hour
Jul 11, 2025
08:06 AM EDT
 Minor Page Builder Repeatedly Logging Out Active Users about 2 hours
Jul 07, 2025
09:21 PM EDT
 Minor Elevated Response Times about 2 hours
Sign up to check more outage history
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BigCommerce problems reported by users

  • 500 Error reporting for over 2 hours now.

  • Checkout of my site not working and bigcommerce admin section not working after login

  • Internal Server Error 500

  • Internal Server 500 error upon trying to log into our admin dashboard

  • Admin not functioning. Website slowed down significantly.

  • Cannot log into my BigCommerce Dashboard. Internal Server 500 error.

  • My shop isn't loading completely and I can't log into my BC account.

  • At first, was logged in and photos would not upload. Now cannot log in. Internal error 300 page.

  • Internal Server Error 500

  • shop.wetsounds.com says Server Error

  • Can't login. I enter user name and password but it just asks for the info again. Tried resetting password. No luck. Then got locked out due to unsuccessful attempts. Received a link to unlock, which said it would send instructions, but that never has arrived. I'm basically in login purgatory.

  • Website is down, and cant log into the back end either

  • PRODUCT PAGE SERVER ISSUES NOT LOADING PAGES

  • I am trying to purchase something from a website that uses BigCommerce and it keeps declining my payment

  • Can't log in to my bigcommerce account and my website is showing as down for maintenance

  • Store front has a server error code.

  • Page Builder returns 503 for all stores

  • Payment processing not working

BigCommerce Related Services & Alternatives

Services commonly monitored together with BigCommerce and alternatives

Shopify

Shopify

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Stripe

Stripe

OK
0 incidents in the last 30 days
GitHub

GitHub

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Adobe

Adobe

MAJOR
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
HubSpot

HubSpot

OK
0 incidents in the last 30 days
Heroku

Heroku

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
Jira Software

Jira Software

OK
0 incidents in the last 30 days
NetSuite

NetSuite

OK
0 incidents in the last 30 days
IsDown Chrome Extension - It's Free

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E-commerce platform that supports online store management with integrations for payment processing, fraud protection, tax compliance, shipping logistics, and analytics.

Monitoring BigCommerce since April 2020

Tracking 30 BigCommerce services and regions

53 incidents in 2025

BigCommerce outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
2 outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
1 outage
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
1 outage
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
11

Number of Incidents

4 issues

Last incident

3 days ago

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Frequently Asked Questions

Is BigCommerce down today?

BigCommerce isn't down. You can check BigCommerce status and incident details on the top of the page. IsDown continuously monitors BigCommerce official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current BigCommerce status?

BigCommerce is currently operational. You can check BigCommerce status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BigCommerce outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BigCommerce down today or just slow?

Currently there's no report of BigCommerce being slow. Check on the top of the page if there are any reported problems by other users.

How are BigCommerce outages detected?

IsDown monitors the BigCommerce official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BigCommerce having an outage right now?

BigCommerce last outage was on October 07, 2025 with the title "B2B Edition API account creation issues"

BigCommerce down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if BigCommerce is down?

Why use IsDown to monitor BigCommerce instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BigCommerce and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring BigCommerce?

IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about BigCommerce status changes?

IsDown offers an easy way to monitor BigCommerce with maximum flexibility

Major Outages Notifications

IsDown monitors BigCommerce for major outages. A major outage is when BigCommerce experiences a critical issue that severely affects one or more services/regions. When BigCommerce marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors BigCommerce status page for minor outages. A minor outage is when BigCommerce experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in BigCommerce status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

BigCommerce publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors BigCommerce and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

BigCommerce and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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