What is BigCommerce current status?

BigCommerce seems to be having problems. You can check BigCommerce status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check BigCommerce status?

You can use IsDown service or go to BigCommerce official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when BigCommerce is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when BigCommerce has issues. BigCommerce official status page might also offer notification options such as email, SMS, or Slack.

Is BigCommerce Down? Current BigCommerce Status & Outages

Q: Is BigCommerce down today?

BigCommerce was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the BigCommerce status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest BigCommerce outages, issues and problems' at the top of the page.

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BigCommerce outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

View BigCommerce Outage Reports Map

Status checks: 750m
Cloud vendors: 4400+
Outages detected: 390k+
Notifications sent: 3.2m

Recent BigCommerce Outages and Downtime History

IsDown has tracked 495 incidents since started monitoring BigCommerce status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sep 12 2025

B2B Custom Checkout and Required Form Fields

3 days ago · lasted about 1 hour

We are currently investigating an issue affecting B2B Custom Checkout. Customers are unable to proceed with checkout when required custom form fields are present. Our engineering team has identified recent changes that may be related and is active...
Aug 19 2025

Elevated 500 errors

27 days ago · lasted about 1 hour

We are currently investigating an elevated rate of 500 errors and increased response times.
Apr 2020 ...

IsDown started monitoring BigCommerce status

We've tracked and collected 495 incidents since started monitoring BigCommerce status

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BigCommerce problems reported by users

T

Tracy

3 months ago

500 Error reporting for over 2 hours now.
S

Stefano

3 months ago

Checkout of my site not working and bigcommerce admin section not working after login
M

Marina

3 months ago

Internal Server Error 500
S

Shelby

3 months ago

Internal Server 500 error upon trying to log into our admin dashboard
K

Karaline

3 months ago

Admin not functioning. Website slowed down significantly.
C

Chris

3 months ago

Cannot log into my BigCommerce Dashboard. Internal Server 500 error.
S

Sandy

3 months ago

My shop isn't loading completely and I can't log into my BC account.
H

H

3 months ago

At first, was logged in and photos would not upload. Now cannot log in. Internal error 300 page.
J

Jason

3 months ago

Internal Server Error 500
M

Mark

6 months ago

shop.wetsounds.com says Server Error
L

Laura

6 months ago

Can't login. I enter user name and password but it just asks for the info again. Tried resetting password. No luck. Then got locked out due to unsuccessful attempts. Received a link to unlock, which said it would send instructions, but that never has arrived. I'm basically in login purgatory.
J

Jake

10 months ago

Website is down, and cant log into the back end either
J

Jeffrey

about 1 year ago

PRODUCT PAGE SERVER ISSUES NOT LOADING PAGES
J

Jason

about 1 year ago

I am trying to purchase something from a website that uses BigCommerce and it keeps declining my payment
E

Elaine

about 1 year ago

Can't log in to my bigcommerce account and my website is showing as down for maintenance
J

Jenelle

over 1 year ago

Store front has a server error code.
K

Kulvir

over 1 year ago

Page Builder returns 503 for all stores
J

Joe

over 1 year ago

Payment processing not working

BigCommerce status page - All services & components

Store Transactional Email

BigCommerce Account Dashboard

Omnichannel Checkout

Support Knowledge Base

Reporting

Partner Integrations

Load All 5 Components

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Frequently Asked Questions

Is BigCommerce down today?

BigCommerce is down. You can check BigCommerce status and incident details on the top of the page. IsDown continuously monitors BigCommerce official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current BigCommerce status?

BigCommerce seems to be having problems. You can check BigCommerce status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BigCommerce outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is BigCommerce down today or just slow?

Yes, BigCommerce might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are BigCommerce outages detected?

IsDown monitors the BigCommerce official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BigCommerce having an outage right now?

BigCommerce last outage was on September 12, 2025 with the title "Meta CAPI Event Outage. Meta Pixel Still Functional."

BigCommerce down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How to check if BigCommerce is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring BigCommerce and get alerts in real-time when BigCommerce has outages.

Why use IsDown to monitor BigCommerce instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BigCommerce and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about BigCommerce status changes?

IsDown offers an easy way to monitor BigCommerce with maximum flexibility

Major Outages Notifications

IsDown monitors BigCommerce for major outages. A major outage is when BigCommerce experiences a critical issue that severely affects one or more services/regions. When BigCommerce marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors BigCommerce status page for minor outages. A minor outage is when BigCommerce experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in BigCommerce status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

BigCommerce publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors BigCommerce and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

BigCommerce and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Is BigCommerce Down? Current Status & Real-time Updates

BigCommerce status - Is it down right now?

Meta CAPI Event Outage. Meta Pixel Still Functional.

Be the first to know when BigCommerce — or any other vendor — goes down

BigCommerce not working today?

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