Check if SHOPLINE is down, official outages, user-reported issues, and outages map.
SHOPLINE is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 100 incidents since started monitoring SHOPLINE status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SHOPLINE outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
04:22 AM EDT
|
Minor
目前我們觀測到部分功能無法運作,如無法發送報表信件、訂單狀態通知信等,原因為 AWS 美國東部(us-east-1)區域 正在發生服務異常。團隊已啟動內部事件應變機制,並持續追蹤 AWS 修復進...
|
about 4 hours |
|
May 06, 2025
07:48 AM EDT
|
Minor
今日(5/6)17:30–19:30 間所建立的商品,可能出現機率性無法正常開啟的情況,目前團隊已著手確認與修復中。
若您發現商品無法開啟,建議可先刪除後重新建立作為暫時解法。
造成您的不便,...
|
about 4 hours |
|
Apr 15, 2025
04:21 AM EDT
|
Minor
商店後台目前連線異常,可能有無法進入狀況,技術團隊排查中
|
about 2 hours |
|
Mar 09, 2025
10:34 PM EDT
|
Minor
目前技術團隊正在與第三方確認問題。
|
about 2 hours |
|
Mar 07, 2025
01:24 AM EST
|
Minor
商店後台目前連線異常,可能有無法進入狀況
|
33 minutes |
|
Mar 05, 2025
09:25 PM EST
|
Minor
目前托運單、寄貨標籤匯出作業回應速度緩慢,技術團隊正在緊急排除問題中。
|
about 1 hour |
|
Mar 05, 2025
01:03 PM EST
|
Minor
目前商店後台Shoplytics 數據分析中心系統優化升級中,故暫停提供服務中,請稍後再試。
|
about 6 hours |
|
Dec 26, 2024
09:59 PM EST
|
Minor
商店後台受部分防毒軟體影響,若有使用防毒軟體,可能導致商店後台開啟緩慢等問題,如有發現此情況,請聯絡線上顧問協助排查狀況。
|
about 5 hours |
|
Nov 03, 2024
09:49 PM EST
|
Minor
目前執行出貨回應速度緩慢,技術團隊正在請第三方物流協助排除問題。
|
1 day |
|
Oct 23, 2024
09:40 PM EDT
|
Minor
自 07:30 開始全家超取無法列印寄貨標籤,目前正在請全家盡快排除問題
|
21 minutes |
See what users are saying about SHOPLINE issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Shawn - Seems like server is down. .
Phillip - Shopline Payments is currently down.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with SHOPLINE. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
E-commerce platform offering tools for live selling, centralized messaging, and localized logistics and payment solutions across multiple Asian markets.
Monitoring SHOPLINE since December 2021
Tracking 61 SHOPLINE services and regions
7 incidents in 2025
IsDown is a status page aggregator that monitors if SHOPLINE and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when SHOPLINE, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of SHOPLINE (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of SHOPLINE's 61 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SHOPLINE and other services.
IsDown checks SHOPLINE official status page for major/minor outages or downtimes. A major outage is when SHOPLINE experiences a critical issue that severely affects one or more services/regions. A minor incident is when SHOPLINE experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SHOPLINE outage, we send you an alert and update your dashboard and status page.
SHOPLINE and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in SHOPLINE status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SHOPLINE publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SHOPLINE and all their 61 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SHOPLINE but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SHOPLINE and other services.
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IsDown integrates with 20+ tools. Connect the status of SHOPLINE and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SHOPLINE down?'
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While Downdetector relies on user-submitted reports to detect SHOPLINE outages, IsDown monitors SHOPLINE's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official SHOPLINE status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including SHOPLINE in a single dashboard. | ||
| Instant SHOPLINE outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of SHOPLINE official status and user-reported issues. | ||
| Maintenance feed for SHOPLINE | ||
| Granular alerts filtering by SHOPLINE components and regions. |
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SHOPLINE isn't down. You can check SHOPLINE status and incident details on the top of the page. IsDown continuously monitors SHOPLINE official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SHOPLINE is currently operational. You can check SHOPLINE status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SHOPLINE being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SHOPLINE official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SHOPLINE last outage was on October 20, 2025 with the title "[All Region] 部分功能受 AWS 區域異常影響"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SHOPLINE and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SHOPLINE is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SHOPLINE's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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