Google Play is operational
Updated a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Casey
Won't update or install any apps.
Austin
Can't download or update any apps. Haven't been able to fit a couple days now. Stuck in pending until it fails
Steven
Both my phone and tablet have updates stuck in pending and they eventually fail. Both devices restarted. Storage for play store deleted. No change. Been going on for 4 hours
Emery
Everything is broken in the app store
Lisa
The store won't open, it's just the circle going round and round. Tried several times and rest of Internet is ok.
Emery
All apps update keeps failed with a error
Jacob
My balance is not working. It says that it can only be used in canada, but I live in Canada and I checked And my account is in Canada.
Emery
App is still broken not one Google support is fixing it except still getting servers error non stop I am this close to contact my news crew for help as why they are not fixed the platform
Marcus
Google Play store will not download or update any apps. I've cleared cache and data as well as restarting the devices and connecting to WiFi, still nothing
Nuno
Update and download apps on playstore
Pedro
Can't finish download some updates
Trevor
I keep getting server errors on all play store pages
Dennis
Something went wrong Error retrieving information from server. DF-DFERH-01
Peter
Can't use it, tried topping up at least 8 times, not working. Checked bank account, everything is fine so don't understand
Liesje
Cannot switch accounts in Clash of Queens.
Akila
Unable to make it. App purchases
M
I'm trying to install apps or trying to update apps but they aren't downloading while internet is stable and good this issue started one day ago ans still I'm facing. I need to update my some necessary apps but I'm not able even i tried at best places. Please resolve this issue quickly
Ivan
Can't make any purchases in-app since last week due to an error (OR-FGEMF-20) it happened to several number of apps. Several users had experience the same problem
Greenpier
Play Pass IAPs and Play Pass downloads fail immediately. Error is "something went wrong on our end. Please try again."
Krishna
App update and new app install not working
Fathima
Can't open the app looks like the service is down
Rachel
Cam not get into the play store. It won't load or take me there
Noah
When I try to download an app, it just gets stuck on a certain percentage and doesn't move anymore. I have already cleared the cache but that didn't solve the problem.
Kenneth
When I try to access my Chromebook's Google Play Store, it shuts down. I do not seem to have a problem with my phone. What can I do???
Mel
Cant install any app, cant search. Tried searching on google instead and try installing by redirecting to the playstore so that i should only click install and still saying try again
Emery
Unable to contact one of the gaming devs as the contact info is missing in the Google play store one min it fix the next day broken the next day again it's fix then it keeps going back broken as some one in your building doesn't know how to fix it please hire someone else that is a it tech profes...
Jazmin
"Secure Connection Failed. An error occurred during a connection to play.google.com. PR_CONNECT_RESET_ERROR. Error code: PR_CONNECT_RESET_ERROR. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners t...
Alfred
It doesn't' load. Gives a blank screen
Dev
Play store blank screen
Lou
I'm trying to redeem my Google play code
Jouelyn
It says authentication required but im logged in
Nomi
When i search some apps i need to install there's an error showing up
Hayk
Apps are just pending for downloads and updates. Internet and storage are ok. Restarted the device and cleared the cache, still the same.
Abdullah
Not download any apps. Gets stuck. Tried restarting, clearing data of app. Tried downloading different apps.
Imran
Google play store, YouTube app not loading. Play store loads but cant download any app but YouTube doesn’t load at all
Nosipo
Google play is not opening its been like that for a while
La
Error retrieving information from server
Keith
I searched for a game and all I get is error
Chanonpat
Not Updating Automatically
Shenjay
Keeps saying something is wrong
Billy
The play store is not connected to the Wi-Fi but my Wi-Fi is on.
Samuel
I can't search anything without the app closing by itself
Mona
I can't update any existing app nor can i download any new apps
Emery
The new update version has broken all the apps in the Google play store can't download any apps or open them without the app keeps crashing non stop please fix this asap
Pablo
Not updating nor downloading new apps
Emery
Google play store update is missing some apps are crashing.
Natasha
Not able to access anything. Message: error retriving information from server code DF-DFERH-01
Mark
Updates.via wifinot working
Htet
Some app can download some app cannot download I don't know why
Rishab
Some apps when opening in play store menu suxh as steam say something went wrong
Steph
Keep getting a server error when trying to load apps to download
Jeffery
Error message on playstore when open. Recent Facebook app is down not sure if it's the same issue
Emery
Still getting error messages unable to download any apps or updates few days it will work then few days it stops working.
IsDown has tracked 1 incident since started monitoring Google Play status in March 2023.
about 1 year ago · lasted 31 minutes
We've tracked and collected 1 incident since started monitoring Google Play status
0 incidents in 2025
Number of Incidents
0 issues
Last incident
416 days ago
Google Play isn't down. You can check Google Play status and incident details on the top of the page. IsDown continuously monitors Google Play official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Google Play is currently operational. You can check Google Play status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Google Play being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Google Play official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Google Play last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.