Is Google Play Down? Check the current Google Play status

Google Play is operational

Updated a few minutes ago

Google Play not working for you?

Monitoring Google Play since March 2023. Learn more

Total Incidents in 2025

0 incidents

Google Play issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Google Play problems

  • J

    Jacob

    25 days ago

    My balance is not working. It says that it can only be used in canada, but I live in Canada and I checked And my account is in Canada.

  • E

    Emery

    about 1 month ago

    App is still broken not one Google support is fixing it except still getting servers error non stop I am this close to contact my news crew for help as why they are not fixed the platform

  • M

    Marcus

    2 months ago

    Google Play store will not download or update any apps. I've cleared cache and data as well as restarting the devices and connecting to WiFi, still nothing

  • N

    Nuno

    3 months ago

    Update and download apps on playstore

  • P

    Pedro

    4 months ago

    Can't finish download some updates

  • T

    Trevor

    4 months ago

    I keep getting server errors on all play store pages

  • D

    Dennis

    4 months ago

    Something went wrong Error retrieving information from server. DF-DFERH-01

  • P

    Peter

    4 months ago

    Can't use it, tried topping up at least 8 times, not working. Checked bank account, everything is fine so don't understand

  • L

    Liesje

    4 months ago

    Cannot switch accounts in Clash of Queens.

  • A

    Akila

    4 months ago

    Unable to make it. App purchases

  • M

    M

    5 months ago

    I'm trying to install apps or trying to update apps but they aren't downloading while internet is stable and good this issue started one day ago ans still I'm facing. I need to update my some necessary apps but I'm not able even i tried at best places. Please resolve this issue quickly

  • I

    Ivan

    5 months ago

    Can't make any purchases in-app since last week due to an error (OR-FGEMF-20) it happened to several number of apps. Several users had experience the same problem

  • G

    Greenpier

    6 months ago

    Play Pass IAPs and Play Pass downloads fail immediately. Error is "something went wrong on our end. Please try again."

  • K

    Krishna

    6 months ago

    App update and new app install not working

  • F

    Fathima

    6 months ago

    Can't open the app looks like the service is down

  • R

    Rachel

    6 months ago

    Cam not get into the play store. It won't load or take me there

  • N

    Noah

    6 months ago

    When I try to download an app, it just gets stuck on a certain percentage and doesn't move anymore. I have already cleared the cache but that didn't solve the problem.

  • K

    Kenneth

    6 months ago

    When I try to access my Chromebook's Google Play Store, it shuts down. I do not seem to have a problem with my phone. What can I do???

  • M

    Mel

    7 months ago

    Cant install any app, cant search. Tried searching on google instead and try installing by redirecting to the playstore so that i should only click install and still saying try again

  • E

    Emery

    7 months ago

    Unable to contact one of the gaming devs as the contact info is missing in the Google play store one min it fix the next day broken the next day again it's fix then it keeps going back broken as some one in your building doesn't know how to fix it please hire someone else that is a it tech profes...

  • J

    Jazmin

    7 months ago

    "Secure Connection Failed. An error occurred during a connection to play.google.com. PR_CONNECT_RESET_ERROR. Error code: PR_CONNECT_RESET_ERROR. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners t...

  • A

    Alfred

    8 months ago

    It doesn't' load. Gives a blank screen

  • D

    Dev

    9 months ago

    Play store blank screen

  • L

    Lou

    9 months ago

    I'm trying to redeem my Google play code

  • J

    Jouelyn

    9 months ago

    It says authentication required but im logged in

  • N

    Nomi

    9 months ago

    When i search some apps i need to install there's an error showing up

  • H

    Hayk

    9 months ago

    Apps are just pending for downloads and updates. Internet and storage are ok. Restarted the device and cleared the cache, still the same.

  • A

    Abdullah

    9 months ago

    Not download any apps. Gets stuck. Tried restarting, clearing data of app. Tried downloading different apps.

  • I

    Imran

    9 months ago

    Google play store, YouTube app not loading. Play store loads but cant download any app but YouTube doesn’t load at all

  • N

    Nosipo

    9 months ago

    Google play is not opening its been like that for a while

  • L

    La

    9 months ago

    Error retrieving information from server

  • K

    Keith

    9 months ago

    I searched for a game and all I get is error

  • C

    Chanonpat

    9 months ago

    Not Updating Automatically

  • S

    Shenjay

    9 months ago

    Keeps saying something is wrong

  • B

    Billy

    9 months ago

    The play store is not connected to the Wi-Fi but my Wi-Fi is on.

  • S

    Samuel

    10 months ago

    I can't search anything without the app closing by itself

  • M

    Mona

    10 months ago

    I can't update any existing app nor can i download any new apps

  • E

    Emery

    10 months ago

    The new update version has broken all the apps in the Google play store can't download any apps or open them without the app keeps crashing non stop please fix this asap

  • P

    Pablo

    10 months ago

    Not updating nor downloading new apps

  • E

    Emery

    10 months ago

    Google play store update is missing some apps are crashing.

  • N

    Natasha

    10 months ago

    Not able to access anything. Message: error retriving information from server code DF-DFERH-01

  • M

    Mark

    10 months ago

    Updates.via wifinot working

  • H

    Htet

    10 months ago

    Some app can download some app cannot download I don't know why

  • R

    Rishab

    11 months ago

    Some apps when opening in play store menu suxh as steam say something went wrong

  • S

    Steph

    12 months ago

    Keep getting a server error when trying to load apps to download

  • J

    Jeffery

    12 months ago

    Error message on playstore when open. Recent Facebook app is down not sure if it's the same issue

  • E

    Emery

    about 1 year ago

    Still getting error messages unable to download any apps or updates few days it will work then few days it stops working.

Google Play outage history

IsDown has tracked 1 incident since started monitoring Google Play status in March 2023.

Google Play outages in the last 30 days

Number of Incidents

0 issues

Last incident

354 days ago

Having problems with Google Play? What can you do?

  1. First, stay calm.

    • We know it's stressful when Google Play is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Google Play already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Google Play status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Google Play is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Companies that monitor Google Play also follow the status of these services

Google Workspace
OK
Apple
OK
GitHub
OK
Google Cloud
OK
AWS
OK
Slack
OK
Apple Developer
OK
HubSpot
OK
IsDown
OK
Adobe
OK
Cloudflare
MINOR
Microsoft 365
OK
Azure
OK
TeamViewer
OK
Facebook
OK

Reports by users in other services in the last 12 hours

Steam https://store.steampowered.com/?l=portuguese
Steam user reports
Mangakakalot https://mangakakalot.com/
Mangakakalot user reports
NTA https://nta.co.uk
NTA user reports
Roblox https://roblox.com
Roblox user reports
Epic Games https://epicgames.com/
Epic Games user reports
Discord https://discord.com/
Discord user reports
GeForce NOW https://geforcenow.com
GeForce NOW user reports
Astound https://www.astound.com/
Astound user reports
Bambu Lab https://bambulab.com
Bambu Lab user reports
Zettle https://zettle.com
Zettle user reports

Frequently Asked Questions

Is Google Play down today?

Google Play isn't down. You can check Google Play status and incident details on the top of the page. IsDown continuously monitors Google Play official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Google Play status?

Google Play is currently operational. You can check Google Play status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Google Play outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Google Play slow today?

Currently there's no report of Google Play being slow. Check on the top of the page if there are any reported problems by other users.

How are Google Play outages detected?

IsDown monitors the Google Play official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Google Play outage?

We don't have a record of Google Play last outage

Google Play not working for you? How do I know if Google Play is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Reach out to their Twitter account.
  • Find their support at their official website.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.