Live DocuSign status. See if DocuSign is down, view recent outages, and get real-time alerts when problems start.
DocuSign is operational
IsDown pulls data from DocuSign's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 392 incidents since started monitoring DocuSign status in February 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
2 days ago · lasted about 2 hours
We are currently investigating this issue.
3 days ago · lasted about 1 hour
We are currently investigating this issue.
4 days ago · lasted 28 minutes
We are currently investigating this issue.
We've tracked and collected 392 incidents since started monitoring DocuSign status
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Anna
Not allowing me to load the Send Envelope page
Mary
Not sending to recipients has been ongoing since last week
Francis
Cannot sign in and/or site hangs
Tab
Docusign login is timing out. I have tried using 3 different browsers after trying on google chrome originally. This is hurting my business -- not cool.
Steve
Unable to access Docusign website
John
Not working. Keeps saying “healthy upstream error: connection timeout” really frustrating as I have documents that need to be sent out and signed now before a strict deadline at midnight PST. Ugh. Docusign.com loads but WILL NOT let me login.
Lyon
Cannot access, get error 'no healthy upstream'
Greg
Unable to sign DocuSigns (we send out up to 100 in an hour) for about the past hour. It's affecting multiple customers of ours who can't sign contracts.
Paula
very slow to move from page to page
Hannah
I can't access any of my files. And I need to for a transaction I'm working on. Very scary.
Jen
login saying account doesn't exist!
Melvin
Fucking can’t log in for one hour
Karen
unable to deliver envelopes
Stephanie
cant log in
Rachel
Wasn't able to click finish after the second log in.
All Your Service Status Pages in One Dashboard
Services commonly monitored together with DocuSign
DocuSign isn't down. You can check DocuSign status and incident details on the top of the page. IsDown continuously monitors DocuSign official status page every few minutes. In the last 24 hours, there were 0 outages reported.
DocuSign is currently operational. You can check DocuSign status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of DocuSign being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the DocuSign official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
DocuSign last outage was on May 14, 2025 with the title "AU PROD eSign: Users may experience latency or errors when navigating the site"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DocuSign and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor DocuSign with maximum flexibility
IsDown monitors DocuSign for major outages. A major outage is when DocuSign experiences a critical issue that severely affects one or more services/regions. When DocuSign marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors DocuSign status page for minor outages. A minor outage is when DocuSign experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in DocuSign status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
DocuSign publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors DocuSign and all their 46 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
DocuSign and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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