Is DocuSign Down? Check current status

Check if DocuSign is down, official outages, user-reported issues, and outages map.

Current DocuSign status

DocuSign is working normally

Updated from DocuSign official status page

DocuSign not working for you?

DocuSign service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
DocuSign Outage Map

View DocuSign Reports Map

Be the first to know when DocuSign goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

DocuSign recent outages and downtime history

IsDown has tracked 444 incidents since started monitoring DocuSign status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official DocuSign outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
12:18 PM EDT
Major
Rooms, Workspaces, and all Docusign add-ins available on Microsoft AppSource are currently unavai...
Customers will be unable to access Rooms, Workspaces, and all Docusign add-ins available on Micro...
about 6 hours
Oct 23, 2025
07:01 PM EDT
Minor
NA21 CLM: Some customers may experience high latency and/or failures related to core features whi...
We are currently investigating this issue.
22 minutes
Oct 22, 2025
07:55 PM EDT
Major
Some users may not be able to log in eSign Demo (DIRCA-3651)
We are currently investigating this issue.
44 minutes
Oct 20, 2025
09:26 PM EDT
Minor
Some eSign Demo customers may experience high latency related to core features which includes sen...
We are currently investigating this issue.
14 minutes
Oct 20, 2025
12:05 PM EDT
Minor
Some users in CLM UAT may not be able to log in (DIRCA-3625)
We are currently investigating this issue.
about 2 hours
Oct 20, 2025
10:37 AM EDT
Minor
Ongoing cloud provider issue impacting identity verification and notarization services across NA1...
A third-party identity verification provider is encountering a service degradation due to an inci...
about 6 hours
Oct 16, 2025
11:55 PM EDT
Minor
Some customers may have experienced failures accessing DocuSign services (DIRCA-3604)
We are currently investigating this issue.
5 minutes
Oct 14, 2025
06:46 PM EDT
Minor
Some users may not be able to access DocuSign services (DIRCA-3587)
We are currently investigating this issue.
about 22 hours
Oct 06, 2025
01:00 AM EDT
Major
Customers may experience login issues in US11, US12 & US13 (DIRCA-3535)
We are currently investigating this issue.
about 1 hour
Sep 30, 2025
11:18 AM EDT
Minor
Intermittent Latency on NA11 (DIRCA-3486)
A small subset of customers in NA11 may experience intermittent latency while attempting to use t...
about 2 hours
Sign up to check more outage history

Be the first to know when DocuSign goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about DocuSign status

See what users are saying about DocuSign issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Ian - Unable to upload contract to an envelope..

  • Ranessa - unable to sign up, page not loading.

  • Alyssa - Showing this message Server Error Server Request Error: Could not load settings..

  • laura - error Server Error Server Request Error: Could not load settings. Contact Support.

  • Stannie - Unable to sent an envelope and receiving error messages .

  • Irene - Clients not receiving documents! This has been ongoing all day!!!!.

  • Anna - Not allowing me to load the Send Envelope page.

  • Mary - Not sending to recipients has been ongoing since last week .

  • Francis - Cannot sign in and/or site hangs.

  • Tab - Docusign login is timing out. I have tried using 3 different browsers after trying on google chrome originally. This is hurting my business -- not cool..

  • Steve - Unable to access Docusign website.

  • John - Not working. Keeps saying “healthy upstream error: connection timeout” really frustrating as I have documents that need to be sent out and signed now before a strict deadline at midnight PST. Ugh. Docusign.com loads but WILL NOT let me login..

  • Lyon - Cannot access, get error 'no healthy upstream'.

  • Greg - Unable to sign DocuSigns (we send out up to 100 in an hour) for about the past hour. It's affecting multiple customers of ours who can't sign contracts..

  • Paula - very slow to move from page to page.

  • Hannah - I can't access any of my files. And I need to for a transaction I'm working on. Very scary. .

  • Jen - login saying account doesn't exist!.

  • Melvin - Fucking can’t log in for one hour .

  • Karen - unable to deliver envelopes.

  • Stephanie - cant log in .

  • Rachel - Wasn't able to click finish after the second log in..

Users who monitor DocuSign status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with DocuSign. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Microsoft 365

Microsoft 365

OK
AWS

AWS

OK
Microsoft Azure

Microsoft Azure

OK
Zoom

Zoom

MINOR
Adobe

Adobe

MAJOR
Salesforce

Salesforce

MINOR
GitHub

GitHub

OK
Google Workspace

Google Workspace

MINOR
Slack

Slack

MINOR
Jira Software

Jira Software

OK
Microsoft Office 365

Microsoft Office 365

OK
Cloudflare

Cloudflare

MINOR
Google Cloud

Google Cloud

OK
Okta

Okta

OK
Confluence

Confluence

OK
View all services Start Monitoring Your Dependencies

Electronic signature service that enables document signing and management across multiple regions and compliance standards, including FedRAMP and various international certifications.

Monitoring DocuSign since February 2023

Tracking 46 DocuSign services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

98 incidents in 2025

IsDown Logo

Be the first to know when your vendors go down

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

How to monitor the status of DocuSign and all your dependencies?

IsDown is a status page aggregator that monitors if DocuSign and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when DocuSign, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors DocuSign?

IsDown monitors DocuSign health in almost real-time

Every few minutes we go to the status page of DocuSign (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of DocuSign's 46 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in DocuSign, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DocuSign and other services.

One status page to monitor all your external dependencies

What you get when monitoring DocuSign with IsDown

Track DocuSign incidents and downtimes by severity

IsDown checks DocuSign official status page for major/minor outages or downtimes. A major outage is when DocuSign experiences a critical issue that severely affects one or more services/regions. A minor incident is when DocuSign experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a DocuSign outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with DocuSign

DocuSign and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of DocuSign outages and downtimes

IsDown collects all information from the outages published in DocuSign status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming DocuSign maintenance events

DocuSign publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the DocuSign outages that impact your business

IsDown monitors DocuSign and all their 46 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor DocuSign but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor DocuSign and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor DocuSign and all your external dependencies in real-time

Get notified imediatelly when there's an issue with DocuSign or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from DocuSign and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with DocuSign or other services

Send outage information from DocuSign and other services to your tools

IsDown integrates with 20+ tools. Connect the status of DocuSign and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from DocuSign and other services to your tools

Share DocuSign status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is DocuSign down?'

Start Monitoring for Free
Share DocuSign status in your status page

DocuSign Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect DocuSign outages, IsDown monitors DocuSign's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official DocuSign status page monitoring with real-time incident details.
Monitor 4,522+ services including DocuSign in a single dashboard.
Instant DocuSign outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of DocuSign official status and user-reported issues.
Maintenance feed for DocuSign
Granular alerts filtering by DocuSign components and regions.
Start Monitoring DocuSign with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is DocuSign down today?

DocuSign isn't down. You can check DocuSign status and incident details on the top of the page. IsDown continuously monitors DocuSign official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current DocuSign status?

DocuSign is currently operational. You can check DocuSign status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a DocuSign outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is DocuSign down today or just slow?

Currently there's no report of DocuSign being slow. Check on the top of the page if there are any reported problems by other users.

How are DocuSign outages detected?

IsDown monitors the DocuSign official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is DocuSign having an outage right now?

DocuSign last outage was on October 29, 2025 with the title "Rooms, Workspaces, and all Docusign add-ins available on Microsoft AppSource are currently unavailable due to an Azure outage (DIRCA-3689)"

How to check if DocuSign is down?

Why use IsDown to monitor DocuSign instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor DocuSign and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring DocuSign?

IsDown and DownDetector help users determine if DocuSign is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about DocuSign's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor DocuSign and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required