Outage in DocuSign
Docusign Admin Intermittently Unavailable (Incident 5548)
Resolved MinorIncident Report
Summary AI Generated
DocuSign's Admin console was intermittently unavailable for approximately 1.5 hours on August 6, 2026, affecting multiple regions including NA1–NA4, EU, CA, AU, JP, and DEMO environments. The issue was identified and a fix was implemented within roughly an hour of the incident starting. The incident was fully resolved by 9:23 PM UTC.
We are actively investigating this issue.
Components affected
DocuSign NA1 DocuSign NA4 DocuSign NA3 DocuSign AU DocuSign CA DocuSign JP DocuSign NA2 DocuSign EU DocuSign DEMOTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/06/2026 09:23PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
3 days ago - at 08/06/2026 09:04PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 08/06/2026 08:43PM
The issue has been identified and we continue our work to implement a fix.
IDENTIFIED
3 days ago - at 08/06/2026 08:14PM
We have identified the issue and a fix is being implemented.
INVESTIGATING
3 days ago - at 08/06/2026 08:01PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 08/06/2026 07:58PM
We are actively investigating this issue.
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