Outage in DocuSign
Slow performance and delays (Incident 5674)
Resolved MinorIncident Report
Summary AI Generated
DocuSign experienced slow performance and delays affecting its Canadian (CA) and Australian (AU) regions on August 27–28, 2026, lasting approximately 2.2 hours. The underlying cause was identified and a fix was implemented, with the service returning to normal operation shortly after. The incident was resolved and marked as minor in severity.
We are investigating delays across the site.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/28/2026 01:49AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
9 days ago - at 08/28/2026 01:27AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 days ago - at 08/28/2026 12:25AM
The issue has been identified and we continue our work to implement a fix.
IDENTIFIED
9 days ago - at 08/28/2026 12:04AM
We have identified the underlying cause and are working to implement a fix.
INVESTIGATING
9 days ago - at 08/27/2026 11:39PM
We are investigating delays across the site.
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