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Active incident

3rd Party Provider - HMRC - Degraded Performance

started 1 day ago

We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: Sage Partner Edition (VAT Centre) Sage Perso...

Sage issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Sage problems

  • D

    Donna

    10 days ago

    Sage Final Accounts Online redirected too many times try deleting cookies

  • N

    Norman

    15 days ago

    PAYA Payment Center Sage 50 Quantum cannot process payments, get error. Also getting 504 Gateway error on https://www.sageexchange.com/

  • P

    PJ

    15 days ago

    PAYA Payment Center Receiving 504 Gateway Time-out message. 16th person in phone queue

  • A

    alex

    15 days ago

    PAYA Payment Center cannot book/chard credit cards, using Sage 100

  • R

    Rick

    15 days ago

    PAYA Payment Center Unable to accept payments or update customer info. Extened wait time on hold.

  • R

    RICHARD

    15 days ago

    PAYA Payment Center It appears to be down. All terminals stopped working simultaneously.

  • H

    Hunter

    15 days ago

    PAYA Payment Center Can't process payments in Sage 50 Quantum or get access to virtual terminal (504 Gateway Time-out).

  • A

    ALASH

    15 days ago

    PAYA Payment Center Getting 504 Gateway Error

  • B

    Bob

    15 days ago

    PAYA Payment Center Receiving a 504 Gateway timeout message

  • P

    P

    about 2 months ago

    This page isn’t working accounting.sageone.co.za redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS

  • B

    Bob

    3 months ago

    Sage Payroll Online MicrOpay cb1.cloud.micropay.com has no dns record

  • K

    KAREB

    4 months ago

    Sage Business Cloud Accounting (UK) NOT LOADING AND CUSTOMER PAGES BLANK

  • M

    Mick

    4 months ago

    Sage HandiSoft Online My account is been blocked

  • E

    Eve

    4 months ago

    When going to log in it comes up with Http error 400 request too long

  • K

    KIM

    5 months ago

    web sync wizard will not connect

  • A

    Adriana

    5 months ago

    North America Unable to download new software purchased last night. Error 404

  • O

    Owen

    6 months ago

    Sage HandiSoft Online I have not been able to reach the resource all day - says MyDesk failed to launch your application

  • N

    Nicole

    6 months ago

    No able to log in and keeps kicking me out and I am in a waiting que.

  • C

    Candice

    6 months ago

    Sage Business Cloud Accounting (UK) Cannot access the Sage website

  • S

    sarah

    8 months ago

    every morning when i try to log in, it says its a bad request, it takes ages and loads of attempts. need this sorting

  • G

    Gaynor

    8 months ago

    Sage has logged me out and I have the message "your data is out of sync"

  • B

    Bethany

    9 months ago

    VAT Return will not submit

  • B

    Barrie

    9 months ago

    2 Hours now that it has been down

  • S

    Stephen

    9 months ago

    Cant access the Sage Self Service portal (https://ess.sagesouthafrica.co.za/account/login)

  • P

    Paula

    9 months ago

    Unable to login and when i can the 2 factor verification code is not recognised

  • D

    Dylan

    11 months ago

    Sage 300 People Taking forever to load in

  • K

    kathryn

    11 months ago

    keeps coming up with error page when trying to enter invoices.

Sage outage history

IsDown has tracked 1352 incidents since started monitoring Sage status in March 2021.

  • Dec 20 2024

    We are investigating a potential issue with the service. An update will be provided within 30 minutes. More details

  • Dec 20 2024

    1 day ago · lasted about 6 hours

    We are investigating a potential issue with the service. An update will be provided within 30 minutes. More details

  • Mar 2021 ...
    IsDown started monitoring Sage status

    We've tracked and collected 1352 incidents since started monitoring Sage status

Sign up and check all outage history

Sage outages in the last 30 days

Number of Incidents

28 issues

Last incident

1 days ago

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IsDown monitors Sage for major outages. A major outage is when Sage experiences a critical issue that severely affects one or more services/regions. When Sage marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sage status page for minor outages. A minor outage is when Sage experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sage status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sage publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sage and all their 238 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Sage and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Sage down today?

Sage isn't down. You can check Sage status and incident details on the top of the page. IsDown continuously monitors Sage official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sage status?

Sage is currently operational. You can check Sage status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sage outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Sage slow today?

Yes, Sage might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Sage outages detected?

IsDown monitors the Sage official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Sage outage?

Sage last outage was on December 20, 2024 with the title "3rd Party Provider - HMRC - Degraded Performance"

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Why use IsDown to monitor Sage instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sage and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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