Is Sage Down? Check the current Sage status

Sage is operational

Updated

Sage not working for you?

Monitoring Sage since March 2021. Learn more

Monitoring

238 components

Total Incidents in 2025

61 incidents

Official Information + User Reports = #1 Status Aggregator

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Active incident

AutoEntry - StatemenRec

started about 20 hours ago

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Sage issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Sage problems

  • M

    mary

    22 days ago

    Error: 'Your Sage account is not currently linked to any companies' I was just on it a couple of hours ago and worked fine and now it says this

  • P

    Paige

    26 days ago

    Not loading saying bad gateway

  • J

    Julie

    27 days ago

    Run payrolls ok but bank not working in accounts, can’t view journals either

  • P

    Paya

    about 1 month ago

    PAYA Payment Center internal server error, please contact paya for assistance

  • R

    Roxanne

    about 1 month ago

    PAYA Payment Center Unable to Process code 000000

  • J

    Jennifer

    about 1 month ago

    PAYA Payment Center error code 00000 unable to process

  • L

    Lynne

    about 1 month ago

    PAYA Payment Center Keep getting error - X-UNABLE TO PROCESS code 000000

  • D

    Donna

    2 months ago

    Sage Final Accounts Online redirected too many times try deleting cookies

  • N

    Norman

    3 months ago

    PAYA Payment Center Sage 50 Quantum cannot process payments, get error. Also getting 504 Gateway error on https://www.sageexchange.com/

  • P

    PJ

    3 months ago

    PAYA Payment Center Receiving 504 Gateway Time-out message. 16th person in phone queue

  • A

    alex

    3 months ago

    PAYA Payment Center cannot book/chard credit cards, using Sage 100

  • R

    Rick

    3 months ago

    PAYA Payment Center Unable to accept payments or update customer info. Extened wait time on hold.

  • R

    RICHARD

    3 months ago

    PAYA Payment Center It appears to be down. All terminals stopped working simultaneously.

  • H

    Hunter

    3 months ago

    PAYA Payment Center Can't process payments in Sage 50 Quantum or get access to virtual terminal (504 Gateway Time-out).

  • A

    ALASH

    3 months ago

    PAYA Payment Center Getting 504 Gateway Error

  • B

    Bob

    3 months ago

    PAYA Payment Center Receiving a 504 Gateway timeout message

  • P

    P

    4 months ago

    This page isn’t working accounting.sageone.co.za redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS

  • B

    Bob

    5 months ago

    Sage Payroll Online MicrOpay cb1.cloud.micropay.com has no dns record

  • K

    KAREB

    6 months ago

    Sage Business Cloud Accounting (UK) NOT LOADING AND CUSTOMER PAGES BLANK

  • M

    Mick

    6 months ago

    Sage HandiSoft Online My account is been blocked

  • E

    Eve

    6 months ago

    When going to log in it comes up with Http error 400 request too long

  • K

    KIM

    7 months ago

    web sync wizard will not connect

  • A

    Adriana

    8 months ago

    North America Unable to download new software purchased last night. Error 404

  • O

    Owen

    8 months ago

    Sage HandiSoft Online I have not been able to reach the resource all day - says MyDesk failed to launch your application

  • N

    Nicole

    8 months ago

    No able to log in and keeps kicking me out and I am in a waiting que.

  • C

    Candice

    8 months ago

    Sage Business Cloud Accounting (UK) Cannot access the Sage website

  • S

    sarah

    10 months ago

    every morning when i try to log in, it says its a bad request, it takes ages and loads of attempts. need this sorting

  • G

    Gaynor

    10 months ago

    Sage has logged me out and I have the message "your data is out of sync"

  • B

    Bethany

    11 months ago

    VAT Return will not submit

  • B

    Barrie

    11 months ago

    2 Hours now that it has been down

  • S

    Stephen

    11 months ago

    Cant access the Sage Self Service portal (https://ess.sagesouthafrica.co.za/account/login)

  • P

    Paula

    11 months ago

    Unable to login and when i can the 2 factor verification code is not recognised

  • D

    Dylan

    about 1 year ago

    Sage 300 People Taking forever to load in

  • K

    kathryn

    about 1 year ago

    keeps coming up with error page when trying to enter invoices.

Sage outage history

IsDown has tracked 1415 incidents since started monitoring Sage status in March 2021.

  • Feb 20 2025

    1 day ago · lasted about 8 hours

    We are investigating a potential issue with the service. An update will be provided within 30 minutes. More details

  • Feb 19 2025

    2 days ago · lasted about 1 hour

    We are investigating a potential issue with the service. An update will be provided within 30 minutes. More details

  • Mar 2021 ...
    IsDown started monitoring Sage status

    We've tracked and collected 1415 incidents since started monitoring Sage status

Sign up and check all outage history

Sage outages in the last 30 days

Number of Incidents

38 issues

Last incident

1 days ago

Having problems with Sage? What can you do?

  1. First, stay calm.

    • We know it's stressful when Sage is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Sage already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Sage status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Sage is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Sage status changes

IsDown offers an easy way to monitor Sage with maximum flexibility

Major Outages Notifications

IsDown monitors Sage for major outages. A major outage is when Sage experiences a critical issue that severely affects one or more services/regions. When Sage marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sage status page for minor outages. A minor outage is when Sage experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sage status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sage publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sage and all their 238 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Sage and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Sage down today?

Sage isn't down. You can check Sage status and incident details on the top of the page. IsDown continuously monitors Sage official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Sage status?

Sage is currently operational. You can check Sage status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sage outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Sage slow today?

Yes, Sage might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Sage outages detected?

IsDown monitors the Sage official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Sage outage?

Sage last outage was on February 20, 2025 with the title "AutoEntry - StatemenRec"

Sage not working for you? How do I know if Sage is down?
How can I check Sage status and outages?
Why use IsDown to monitor Sage instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sage and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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