Outage in Sage
Sage South Africa Customer Services Telephony - Operational
Resolved MinorIncident Report
Summary AI Generated
Sage South Africa experienced telephone line issues that prevented customers from accessing phone-based customer support services for 26.3 hours. The incident was classified as minor severity, and customers were directed to use online support channels as an alternative during the outage. The telephone service was fully restored and returned to normal operation.
We’re currently experiencing an issue with our telephone lines in South africa. Our teams are working to resolve this as a priority. Please use online support channels in the meantime.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/10/2026 10:58AM
The issue is resolved and the service continues to perform as expected.
MONITORING
5 days ago - at 03/09/2026 01:47PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
5 days ago - at 03/09/2026 08:41AM
We’re currently experiencing an issue with our telephone lines in South africa. Our teams are working to resolve this as a priority. Please use online support channels in the meantime.
Thank you for your patience.
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