Outage in Sage
Sage Active - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Active experienced a partial outage that prevented a small subset of customers in France, Spain, and Germany from accessing the service. The incident lasted 53.7 hours while the team identified the root cause and deployed a fix. The service was fully restored and is now performing as expected.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/11/2026 03:36PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
5 days ago - at 03/09/2026 05:08PM
A fix is currently being rolled out, and we are working on a full resolution of the issue. Thank you for your continued patience.
INVESTIGATING
5 days ago - at 03/09/2026 11:43AM
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
INVESTIGATING
5 days ago - at 03/09/2026 10:17AM
We have identified an issue preventing a small subset of customers in France, Spain and Germany from accessing the service. We are currently investigating.
INVESTIGATING
5 days ago - at 03/09/2026 09:55AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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