Check if McGraw Hill is down, recent outages, user-reported issues, and outages map.
McGraw Hill is working normally
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more McGraw Hill status data.
IsDown has tracked 79 incidents since started monitoring McGraw Hill status in May 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 02, 2025
11:58 AM EDT
|
Minor | AP Open Learning Titles, Arrive Math, Building Blocks, Everyday Math, Illustrative Math, Impact S... | 4 minutes |
Sep 19, 2025
12:14 PM EDT
|
Minor | SIMnet is down | 4 minutes |
Sep 05, 2025
08:29 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
Sep 02, 2025
10:51 AM EDT
|
Minor | ActivelyLearn is down | 4 minutes |
Aug 25, 2025
03:11 PM EDT
|
Minor | my.mheducation.com is down | 4 minutes |
Aug 21, 2025
05:27 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 34 minutes |
Jul 03, 2025
03:44 PM EDT
|
Major | ActivelyLearn is down | 4 minutes |
Jun 26, 2025
12:07 PM EDT
|
Minor | www.mheducation.com/highered, www.mheducation.com/prek-12 is down | 4 minutes |
Jun 03, 2025
11:28 AM EDT
|
Minor | Assessments is down | 4 minutes |
May 14, 2025
02:05 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 39 minutes |
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When I try to submit a file for the assignment "PowerPoint 365: Capstone Project" a white box appears that says "Uploading file" and stays on the screen, never finishing uploading the file. Ive tried refreshing the browser and closing it, then opening it again but it repeats the same thing. Thank...
Cannot access account
Cannot access account
When I was getting on on Aleks. McGraw Hill was down.
McGraw Hill Connect: We apologize for the inconvenience, we seem to be having difficulty completing your request. Please contact our digital technical support and please reference the error code and trace id. Trace Id: XXXXXXXXXXXXXXXXXXXX
Students are unable to log into mcgraw hill and are met with an error saying something went wrong.
Cannot do the connect homework assignment. Says to contact customer service if it keeps happening
Assignment page not working
My students are having issues with Connect in Google. The cannot open it and are unable to take a test.
I can't move onto my next homework problem
Can't view my graded assignments
not letting me proceed to next question
Does not let me log in, keeps returning to log in page
Trying to do work problems, won't go to next question. None of my classes are working.
I'm trying to order an online connect version of a book for my class and the checkout screen isn't working. Tell me there's an error but I keep closing and reopening and nothing is working.
I use McGraw Hill Connect for college and it never seems to load. When I try to go into it through the link provided by my instructor, the url says about:blank and never loads. When I try through a web browser, the url says https://connect.mheducation.com/connect/login/index.htm?&BRANDING_VAR...
Connect assignments not loading
It’s not letting me access my exam
When trying to go into assignments in connect it is just a loading screen and then will give a script error
Every time I try to launch connect it loads but then the screen stays plain white. It's been like this for about two hours. I tried to login in but it didn't work.
ebook server is failing
I get a host not found message each time I try to access my classes.
Not able to log in at Worcester East Middle.
System is down. Error showing : 403 Forbidden school-wide for StudySync.
StudySync throws 403 error Unable to launch StudySync Please try again in 5 minutes. If issue persists, please contact MHE support. Error Reference: f3a6785f-1a9d-4029-a770-d28f18a8bc43 StatusCodeError: 403 - "\r\n\r\n\r\n 403 Forbidden \r\n\r\n\r\n"
student and staff cant get in
The service cannot not be reached
Stories not showing up and not playing audio
McGraw Connect isn't opening up my homework for any of my textbooks.
Unable to open assignments, can only view to do list, all other menu options bring up error page saying to try again
McGraw-Hill 1.3 Connect will not connect
Website will not load or open. It says site unreachable.
Aleks won't save logins, says theyre wrong and wont remember them from one login to the next.
is not loading, i was in the middle of an exam and the whole page cant load, i restarted every single time but nothing happens
I've been trying to take an exam on McGraw Hill for the past twenty minutes, and every time I click "begin" it says "there was an error processing your request".
When I am opening up the ALEKS Module Review from my campus's webpage, it says that there is an internal error. I cannot access.
Long load times and general unresponsive
I cant click begin on my assignments
Out teachers are unable to log ig
Just crashed for the third time during the same test lol
it is down, showing white screen, not loading, kicking me out
Last day to submit assignments and the system that they made us pay for isn’t working, great!
Doing homework’s before finals and it keeps crashing💔💔
i was able to access my test, but it will not let me get past the first question, yet the timer is still going. not cool
I need to take an exam and nothing is working
Was taking a test and in the middle of the exam it logged me out and i have not been able to open the exam again. I can navigate to the exam, just not open it
504 error during final and can't get back in
The website wont load the assignment
Unable to access certain assignments, getting '504 Gateway Error'
not working and telling to try again or contact support
i was finishing some quizzes that are due within an hour when it suddendly stopped respoding and the scren turned all white
I cannot open my homework assignments and get a pop up message that says, “There was an error processing your request.”
Gives me error messages everytime I attempt to open any assignment
Unable to load exam and kicked from exam midway through
it is down, can't finish the assignment.
Cannot access assignments. Gateway 504 error.
Getting a Gateway 504 Error. I was in the middle of an exam!
Practice exam assignments are giving an error when trying to access them. Was planning on using these resources as important study tools for my exam.
Error messages and cannot access assignments/tests
kicked me out mid assignment. This is my final.
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Quickly access the status of McGraw Hill and 4,522+ services
Educational technology platform offering tools like ALEKS for adaptive learning, ConnectMath for math instruction, and specialized resources for health and anatomy education.
Monitoring McGraw Hill since May 2023
Tracking 90 McGraw Hill services and regions
22 incidents in 2025
Number of Incidents
2 issues
Last incident
7 days ago
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McGraw Hill isn't down. You can check McGraw Hill status and incident details on the top of the page. IsDown continuously monitors McGraw Hill official status page every few minutes. In the last 24 hours, there were 0 outages reported.
McGraw Hill is currently operational. You can check McGraw Hill status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of McGraw Hill being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the McGraw Hill official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
McGraw Hill last outage was on October 02, 2025 with the title "AP Open Learning Titles, Arrive Math, Building Blocks, Everyday Math, Illustrative Math, Impact Social Studies, Inspire Science, iScience, Music Studio, My Math, Networks Social Studies, Number Worlds, Reading Wonders, Redbird, Reveal Math, StudySync is down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor McGraw Hill and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if McGraw Hill is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about McGraw Hill's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor McGraw Hill with maximum flexibility
IsDown monitors McGraw Hill for major outages. A major outage is when McGraw Hill experiences a critical issue that severely affects one or more services/regions. When McGraw Hill marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors McGraw Hill status page for minor outages. A minor outage is when McGraw Hill experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in McGraw Hill status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors McGraw Hill and all their 90 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
McGraw Hill and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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