Check if LoyaltyLion is down, official outages, user-reported issues, and outages map.
LoyaltyLion is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about LoyaltyLion issues that impacted them and how they are affected by the outage.
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IsDown has tracked 25 incidents since started monitoring LoyaltyLion status in December 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official LoyaltyLion outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We're currently experiencing delays in data processing and high error rate in incoming webhooks. ...
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Oct 09, 2025 at 04:25 PM UTC
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about 4 hours |
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We're currently experiencing elevated response times on our API endpoints. We have identified the...
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Aug 20, 2025 at 02:08 PM UTC
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about 2 hours |
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An issue in our caching layer led to elevated error rates and response times. We have identified ...
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Oct 28, 2024 at 05:49 PM UTC
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about 16 hours |
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We are currently investigating an issue with delays in data processing, this could cause delays t...
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Aug 19, 2024 at 04:21 PM UTC
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about 1 hour |
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We're investigating increased API and platform latency. The merchant account is unaffected.
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Feb 20, 2024 at 09:15 PM UTC
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about 1 hour |
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Our data processing infrastructure is running behind which is causing delays data synchronisation...
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Jan 25, 2024 at 07:06 PM UTC
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about 1 hour |
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Our background job processing infrastructure is running behind which is causing delays in events ...
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Dec 07, 2023 at 04:53 PM UTC
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about 17 hours |
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We are currently investigating this issue.
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Nov 24, 2023 at 04:12 PM UTC
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about 4 hours |
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We are currently investigating elevated response time in our API and platform.
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Sep 13, 2023 at 04:34 PM UTC
|
about 5 hours |
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We're currently investigating elevated error responses from the LoyaltyLion API
|
Aug 02, 2023 at 07:30 PM UTC
|
35 minutes |
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| Merchant account status | OK | View details |
| Platform and SDK status | OK | View details |
| Shopify API & Mobile status | OK | View details |
IsDown has maintained continuous monitoring of LoyaltyLion, a E-Commerce solution, since December 2021. Our database contains 25 documented incidents from the past 4 years, giving us deep insight into LoyaltyLion's reliability patterns and typical resolution times. We parse LoyaltyLion's official status page across all 4 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When LoyaltyLion experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor LoyaltyLion and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of LoyaltyLion (and 5,420+ other services) for issues. We collect the status and outage information across all 4 LoyaltyLion components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from LoyaltyLion and other services, focusing only on those affecting your business.
IsDown checks LoyaltyLion official status page for major/minor outages or downtimes. A major outage is when LoyaltyLion experiences a critical issue that severely affects one or more services/regions. A minor incident is when LoyaltyLion experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a LoyaltyLion outage, we send you an alert and update your dashboard and status page.
LoyaltyLion and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in LoyaltyLion status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
LoyaltyLion publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors LoyaltyLion and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor LoyaltyLion but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from LoyaltyLion and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of LoyaltyLion and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is LoyaltyLion down?'
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Need similar to Downdetector LoyaltyLion alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect LoyaltyLion outages, IsDown monitors LoyaltyLion's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official LoyaltyLion status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including LoyaltyLion in a single dashboard. | ||
| Instant LoyaltyLion outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of LoyaltyLion official status and user-reported issues. | ||
| Maintenance feed for LoyaltyLion | ||
| Granular alerts filtering by LoyaltyLion components and regions. |
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LoyaltyLion isn't down. You can check LoyaltyLion status and incident details on the top of the page. IsDown continuously monitors LoyaltyLion official status page every few minutes. In the last 24 hours, there were 0 outages reported.
LoyaltyLion is currently operational. You can check LoyaltyLion status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of LoyaltyLion being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the LoyaltyLion official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
LoyaltyLion last outage was on October 09, 2025 with the title "Delays in data processing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor LoyaltyLion and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if LoyaltyLion is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about LoyaltyLion's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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