Outage in LoyaltyLion

Delays in data processing

Resolved Major
October 09, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We're currently experiencing delays in data processing and high error rate in incoming webhooks. Our team is investigating.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/09/2025 07:40PM

The backlog of webhooks has been cleared. This incident has been resolved.

IDENTIFIED about 2 months ago - at 10/09/2025 04:48PM

We've identified the issue. Webhooks are being accepted again. We're working through the backlog of webhooks now.

INVESTIGATING about 2 months ago - at 10/09/2025 04:25PM

We're currently experiencing delays in data processing and high error rate in incoming webhooks. Our team is investigating.

Latest LoyaltyLion outages

Delays in data processing - over 1 year ago
Increased API and platform latency - almost 2 years ago
Data Processing Delays - almost 2 years ago

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