Outage in LoyaltyLion
Partial API outage and delays in data processing
Resolved MinorIncident Report
An issue in our caching layer led to elevated error rates and response times. We have identified the issue and stabilised our systems. We're now working through the data processing backlog while monitoring.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/29/2024 09:58AM
This incident has been resolved. All our systems are operational and the data backlog has been cleared.
MONITORING
over 1 year ago - at 10/28/2024 11:27PM
A fix has been implemented in our caching layer. We continue to monitor the results.
IDENTIFIED
over 1 year ago - at 10/28/2024 08:27PM
Our systems remain stable. We are still working through the data processing backlog whilst continuing to monitor.
IDENTIFIED
over 1 year ago - at 10/28/2024 05:49PM
An issue in our caching layer led to elevated error rates and response times. We have identified the issue and stabilised our systems. We're now working through the data processing backlog while monitoring.
Latest LoyaltyLion outages
Delays in data processing - 7 months ago
High response time on API endpoints - 8 months ago
Delays in data processing - over 1 year ago
Increased API and platform latency - about 2 years ago
Data Processing Delays - about 2 years ago
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