Outage in LoyaltyLion

Increased API and platform latency

Resolved Major

February 20, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor LoyaltyLion outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including LoyaltyLion, and never miss an outage again.
Start Free Trial

Outage Details

We're investigating increased API and platform latency. The merchant account is unaffected.

Components affected

LoyaltyLion Platform and SDK LoyaltyLion API

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/20/2024 09:49PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 02/20/2024 09:16PM

We've taken steps to triage and performance is stabilising.

INVESTIGATING about 1 year ago - at 02/20/2024 09:15PM

We're investigating increased API and platform latency. The merchant account is unaffected.

Latest LoyaltyLion outages

Partial API outage and delays in data processing - 6 months ago

Delays in data processing - 8 months ago

Data Processing Delays - about 1 year ago

Data Processing Delays - over 1 year ago

Partial API and platform outage - over 1 year ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3964 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook