Outage in LoyaltyLion

High response time on API endpoints

Resolved Major
August 20, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing elevated response times on our API endpoints. We have identified the issue and should have a fix deployed in the next hour.
Components affected
LoyaltyLion API

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/20/2025 03:35PM

This incident has been resolved.

MONITORING 3 months ago - at 08/20/2025 03:02PM

A fix has been implemented and we are now monitoring the results.

IDENTIFIED 3 months ago - at 08/20/2025 02:08PM

We're currently experiencing elevated response times on our API endpoints. We have identified the issue and should have a fix deployed in the next hour.

Latest LoyaltyLion outages

Delays in data processing - about 1 year ago
Data Processing Delays - almost 2 years ago

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