Outage in LoyaltyLion

Data Processing Delays

Resolved Minor
December 07, 2023 - Started almost 2 years ago - Lasted about 17 hours
Official incident page

Incident Report

Our background job processing infrastructure is running behind which is causing delays in events such us email sending, customer search and integrations. We've identified the issue and we're working on it.
Components affected
LoyaltyLion Merchant account

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/08/2023 09:03AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 12/07/2023 04:53PM

Our background job processing infrastructure is running behind which is causing delays in events such us email sending, customer search and integrations. We've identified the issue and we're working on it.

Latest LoyaltyLion outages

Delays in data processing - 27 days ago
High response time on API endpoints - 3 months ago
Partial API outage and delays in data processing - about 1 year ago
Delays in data processing - about 1 year ago
Increased API and platform latency - over 1 year ago

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