Outage in LoyaltyLion
Elevated platform response time
Resolved MajorIncident Report
We are currently investigating elevated response time in our API and platform.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/13/2023 08:19PM
All systems are back to normal. We'll continue to monitor and perform a root cause analysis.
INVESTIGATING
over 2 years ago - at 09/13/2023 07:48PM
Most functionality has been restored. We're still working on a few background services.
INVESTIGATING
over 2 years ago - at 09/13/2023 05:48PM
Shopper-facing functionality has been restored. We're continuing our investigation in order to restore all services.
INVESTIGATING
over 2 years ago - at 09/13/2023 04:34PM
We are currently investigating elevated response time in our API and platform.
Latest LoyaltyLion outages
Delays in data processing - 7 months ago
High response time on API endpoints - 8 months ago
Partial API outage and delays in data processing - over 1 year ago
Delays in data processing - over 1 year ago
Increased API and platform latency - about 2 years ago
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