Check if ShipHero is down, recent outages, user-reported issues, and outages map.
ShipHero is working normally
Last checked from ShipHero's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 106 incidents since started monitoring ShipHero status in July 2021. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 4 hours
Shipping labels can't be printed or opened due to "Access denied" errors. We've identified the issue and are working on a fix.
about 2 months ago · lasted 11 days
We are currently investigating an issue related to the "Upgraded TikTok Shipping Feature". Until otherwise notified, we are advising ShipHero customers "Not to Upgrade". We are in communication with TikTok integration and development resources ...
3 months ago · lasted 29 minutes
We are currently investigating this issue
We've tracked and collected 106 incidents since started monitoring ShipHero status
Jen
I get repeated 500 errors when trying to access the 'Upload CSV' portion of the ShipHero Portal with my warehouser/consolidator Whalebacker. This error occurs in both Firefox and Chrome. I can manually enter single orders, but the CSV upload page fails to load every time.
James
Dashboard/Picking/Packing not working
Ruben
Orders, Products, and Purchase orders pages not accessible.
Cadan
Shiphero is giving a 500 Error
Maria
Shiphero page not loading up
Be the first to know when ShipHero and other third-party services go down
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
ShipHero isn't down. You can check ShipHero status and incident details on the top of the page. IsDown continuously monitors ShipHero official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipHero is currently operational. You can check ShipHero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ShipHero being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ShipHero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipHero last outage was on August 13, 2025 with the title "Shipping labels can't be printed or opened"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipHero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ShipHero with maximum flexibility
IsDown monitors ShipHero for major outages. A major outage is when ShipHero experiences a critical issue that severely affects one or more services/regions. When ShipHero marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShipHero status page for minor outages. A minor outage is when ShipHero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShipHero status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipHero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipHero and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShipHero and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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