Is ShipHero Down? Check current status

Check if ShipHero is down, official outages, user-reported issues, and outages map.

Current ShipHero status

ShipHero is working normally

Updated from ShipHero official status page a few minutes ago

ShipHero not working for you?

ShipHero service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ShipHero Outage Map

View ShipHero Reports Map

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ShipHero recent outages and downtime history

IsDown has tracked 107 incidents since started monitoring ShipHero status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ShipHero outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
04:07 AM EDT
Major
AWS public cloud provider outage
Public cloud provider AWS is suffering an outage on one of their main regions, this is affecting ...
about 16 hours
Aug 13, 2025
04:56 PM EDT
Major
Shipping labels can't be printed or opened
Shipping labels can't be printed or opened due to "Access denied" errors. We've identified the is...
about 4 hours
Aug 01, 2025
08:00 AM EDT
Major
TikTok - "Upgraded Shipping" feature issue.
We are currently investigating an issue related to the "Upgraded TikTok Shipping Feature". Until...
11 days
Jun 18, 2025
05:01 AM EDT
Minor
Errors detected during label, barcodes, attachment and other files handling
We are currently investigating this issue
29 minutes
May 21, 2025
04:56 PM EDT
Minor
Unable to load ShipHero www Site
We are currently investigating an issue that is impacting some users from accessing www.shiphero....
about 3 hours
May 13, 2025
05:20 PM EDT
Minor
Latency - Order Imports
We are currently investigating a performance degradation between Shopify and ShipHero causing ord...
about 2 hours
Apr 21, 2025
08:27 AM EDT
Major
DHL Ecommerce is down
DHL Ecommerce is down we are investigating.
about 2 hours
Nov 25, 2024
02:43 PM EST
Major
UPS not providing quotes
UPS is responding with errors on calls. We've contacted our UPS support representative and are aw...
41 minutes
Nov 14, 2024
12:29 PM EST
Minor
Intermittent errors on shipping.shiphero.com
We're investigating an infrastructure issue causing intermittent 500 errors when loading pages as...
about 1 hour
Oct 24, 2024
12:44 PM EDT
Minor
UPS quoting prices without discounts for some customers
UPS’s API is returning rates without discounts for some customers. This is occurring across shipp...
about 4 hours
Sign up to check more outage history

Be the first to know when ShipHero goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about ShipHero status

See what users are saying about ShipHero issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • T - Not loading anything, pages won’t load to log in.

  • Jen - I get repeated 500 errors when trying to access the 'Upload CSV' portion of the ShipHero Portal with my warehouser/consolidator Whalebacker. This error occurs in both Firefox and Chrome. I can manually enter single orders, but the CSV upload page fails to load every time..

  • James - Dashboard/Picking/Packing not working.

  • Ruben - Orders, Products, and Purchase orders pages not accessible..

  • Cadan - Shiphero is giving a 500 Error.

  • Maria - Shiphero page not loading up.

Warehouse management and shipping software that integrates with various e-commerce platforms and carriers to streamline order fulfillment and inventory management.

Monitoring ShipHero since July 2021

Tracking 13 ShipHero services and regions

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7 incidents in 2025

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How to monitor the status of ShipHero and all your dependencies?

IsDown is a status page aggregator that monitors if ShipHero and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ShipHero, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ShipHero?

IsDown monitors ShipHero health in almost real-time

Every few minutes we go to the status page of ShipHero (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ShipHero's 13 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ShipHero, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipHero and other services.

One status page to monitor all your external dependencies

What you get when monitoring ShipHero with IsDown

Track ShipHero incidents and downtimes by severity

IsDown checks ShipHero official status page for major/minor outages or downtimes. A major outage is when ShipHero experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShipHero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShipHero outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ShipHero

ShipHero and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ShipHero outages and downtimes

IsDown collects all information from the outages published in ShipHero status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ShipHero maintenance events

ShipHero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ShipHero outages that impact your business

IsDown monitors ShipHero and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ShipHero but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ShipHero and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ShipHero and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ShipHero or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipHero and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with ShipHero or other services

Send outage information from ShipHero and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ShipHero and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ShipHero and other services to your tools

Share ShipHero status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ShipHero down?'

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Share ShipHero status in your status page

ShipHero Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ShipHero outages, IsDown monitors ShipHero's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ShipHero status page monitoring with real-time incident details.
Monitor 4,522+ services including ShipHero in a single dashboard.
Instant ShipHero outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ShipHero official status and user-reported issues.
Maintenance feed for ShipHero
Granular alerts filtering by ShipHero components and regions.
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Frequently Asked Questions

Is ShipHero down today?

ShipHero isn't down. You can check ShipHero status and incident details on the top of the page. IsDown continuously monitors ShipHero official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ShipHero status?

ShipHero is currently operational. You can check ShipHero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ShipHero outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ShipHero down today or just slow?

Currently there's no report of ShipHero being slow. Check on the top of the page if there are any reported problems by other users.

How are ShipHero outages detected?

IsDown monitors the ShipHero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ShipHero having an outage right now?

ShipHero last outage was on October 20, 2025 with the title "AWS public cloud provider outage"

How to check if ShipHero is down?

Why use IsDown to monitor ShipHero instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipHero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ShipHero?

IsDown and DownDetector help users determine if ShipHero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipHero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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