ShipHero status updated a few minutes ago

ShipHero Status. Is ShipHero Down?

Check if ShipHero is down, official outages, user-reported issues, and outages map.

Is ShipHero down right now?

ShipHero is working normally

IsDown checked ShipHero status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time ShipHero status data from official sources and user reports.

ShipHero not working for you?

ShipHero service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ShipHero Outage Map

View ShipHero Reports Map

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User reports for ShipHero

See what users are saying about ShipHero issues that impacted them and how they are affected by the outage.

  • T - Not loading anything, pages won’t load to log in.

  • Jen - I get repeated 500 errors when trying to access the 'Upload CSV' portion of the ShipHero Portal with my warehouser/consolidator Whalebacker. This error occurs in both Firefox and Chrome. I can manually enter single orders, but the CSV upload page fails to load every time..

  • James - Dashboard/Picking/Packing not working.

  • Ruben - Orders, Products, and Purchase orders pages not accessible..

  • Cadan - Shiphero is giving a 500 Error.

  • Maria - Shiphero page not loading up.

ShipHero outages and downtime history

IsDown has tracked 111 incidents since started monitoring ShipHero status in July 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ShipHero outages and also issues that we're started by a spike in crowdsource reports.

Minor 41 minutes
DHL API Outage
Dec 10, 2025 at 11:53 AM
Major 34 minutes
System outage
Nov 30, 2025 at 09:03 PM
Major about 4 hours
Shippo is down maybe due to cloudflare outage
Nov 18, 2025 at 08:25 AM
Minor 38 minutes
Slowness being investigated
Nov 06, 2025 at 01:42 PM
Major about 16 hours
AWS public cloud provider outage
Oct 20, 2025 at 04:07 AM
Major about 4 hours
Shipping labels can't be printed or opened
Aug 13, 2025 at 04:56 PM
Major 11 days
TikTok - "Upgraded Shipping" feature issue.
Aug 01, 2025 at 08:00 AM
Minor 29 minutes
Errors detected during label, barcodes, attachment and other files handling
Jun 18, 2025 at 05:01 AM
Minor about 3 hours
Unable to load ShipHero www Site
May 21, 2025 at 04:56 PM
Minor about 2 hours
Latency - Order Imports
May 13, 2025 at 05:20 PM
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How to monitor the status of ShipHero and all your dependencies?

IsDown is a status page aggregator that monitors if ShipHero and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ShipHero, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ShipHero?

IsDown monitors ShipHero health in almost real-time

Every few minutes we go to the status page of ShipHero (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of ShipHero's 13 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ShipHero, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipHero and other services.

One status page to monitor all your external dependencies

What you get when monitoring ShipHero with IsDown

Track ShipHero incidents and downtimes by severity

IsDown checks ShipHero official status page for major/minor outages or downtimes. A major outage is when ShipHero experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShipHero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShipHero outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ShipHero

ShipHero and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ShipHero outages and downtimes

IsDown collects all information from the outages published in ShipHero status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ShipHero maintenance events

ShipHero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ShipHero outages that impact your business

IsDown monitors ShipHero and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ShipHero but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ShipHero and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ShipHero and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ShipHero or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipHero and other services.

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Get notified imediatelly when there's an issue with ShipHero or other services

Send outage information from ShipHero and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ShipHero and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ShipHero and other services to your tools

Share ShipHero status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ShipHero down?'

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Share ShipHero status in your status page

ShipHero Downdetector vs IsDown

Need similar to Downdetector ShipHero alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect ShipHero outages, IsDown monitors ShipHero's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ShipHero status page monitoring with real-time incident details.
Monitor 5,350+ services including ShipHero in a single dashboard.
Instant ShipHero outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ShipHero official status and user-reported issues.
Maintenance feed for ShipHero
Granular alerts filtering by ShipHero components and regions.
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Frequently Asked Questions

Is ShipHero down today?

ShipHero isn't down. You can check ShipHero status and incident details on the top of the page. IsDown continuously monitors ShipHero official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ShipHero status?

ShipHero is currently operational. You can check ShipHero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ShipHero outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ShipHero down today or just slow?

Currently there's no report of ShipHero being slow. Check on the top of the page if there are any reported problems by other users.

How are ShipHero outages detected?

IsDown monitors the ShipHero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ShipHero having an outage right now?

ShipHero last outage was on December 10, 2025 with the title "DHL API Outage"

How to check if ShipHero is down?

Why use IsDown to monitor ShipHero instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipHero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ShipHero?

IsDown and DownDetector help users determine if ShipHero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipHero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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