Outage in ShipHero
Shipping partial outage
Resolved MajorIncident Report
When opening orders on shipping. you may see:
We cannot process this order
We found a problem processing order *****. Please, try again later, or contact ShipHero support.
Hide details
Invalid numeric input value: ****
We are working on resolving this as promptly as possible.
Components affected
ShipHero PrintingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/31/2026 03:29AM
This issue has been resolved.
IDENTIFIED
4 days ago - at 08/31/2026 02:49AM
We've identified the issue and working on a fix.
INVESTIGATING
4 days ago - at 08/31/2026 02:39AM
When opening orders on shipping. you may see:
We cannot process this order
We found a problem processing order *****. Please, try again later, or contact ShipHero support.
Hide details
Invalid numeric input value: ****
We are working on resolving this as promptly as possible.
Latest ShipHero outages
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Shippo is down - 6 months ago
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