Check if ShipWorks is down, official outages, user-reported issues, and outages map.
ShipWorks is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 130 incidents since started monitoring ShipWorks status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ShipWorks outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
06:14 PM CEST
|
Minor
ShipWorks is currently experiencing performance issues due to an ongoing AWS service issue. We ar...
|
about 6 hours |
|
Oct 06, 2025
03:52 PM CEST
|
Minor
ShipWorks Support is aware of the technical issues impacting our support services. We are activel...
|
about 23 hours |
|
Aug 25, 2025
11:45 PM CEST
|
Minor
To comply with new customs regulations, carriers, including
|
Ongoing |
|
Aug 21, 2025
08:49 PM CEST
|
Minor
ShipWorks is aware of the technical issues impacting the Shopify integration. We are actively wor...
|
about 2 hours |
|
Aug 14, 2025
04:56 PM CEST
|
Minor
ShipWorks is aware of the technical issues impacting UPS rate. We are actively monitoring the sta...
|
about 3 hours |
|
Aug 08, 2025
06:13 PM CEST
|
Minor
ShipWorks Engineers are aware of the technical issues impacting some merchants using Shopify Mark...
|
about 4 hours |
|
Jul 07, 2025
04:14 PM CEST
|
Minor
ShipWorks Engineers are aware of the technical issues impacting some customers' ability to create...
|
about 5 hours |
|
Jun 10, 2025
12:48 AM CEST
|
Minor
DHL Express is fully prepared and has contingency plans in place during labor disruptions to cont...
|
3 months |
|
May 16, 2025
12:48 AM CEST
|
Minor
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtim...
|
4 months |
See what users are saying about ShipWorks issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
ani - not exporting orders to data base.
Rhonda - Can't get rates for UPS shipments.
| Component | Status |
|---|---|
| Carrier Label APIs | OK |
| ShipWorks Shipping API | OK |
| ShipWorks Software | OK |
| ShipWorks Support Services | OK |
Shipping management software that integrates with multiple carriers like USPS, UPS, FedEx, and DHL for streamlined order fulfillment and tracking, offering both phone and email support.
Monitoring ShipWorks since July 2021
Tracking 12 ShipWorks services and regions
15 incidents in 2025
IsDown is a status page aggregator that monitors if ShipWorks and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ShipWorks, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ShipWorks (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ShipWorks's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipWorks and other services.
IsDown checks ShipWorks official status page for major/minor outages or downtimes. A major outage is when ShipWorks experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShipWorks experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShipWorks outage, we send you an alert and update your dashboard and status page.
ShipWorks and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ShipWorks status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipWorks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipWorks and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ShipWorks but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipWorks and other services.
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IsDown integrates with 20+ tools. Connect the status of ShipWorks and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ShipWorks down?'
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While Downdetector relies on user-submitted reports to detect ShipWorks outages, IsDown monitors ShipWorks's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ShipWorks status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including ShipWorks in a single dashboard. | ||
| Instant ShipWorks outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ShipWorks official status and user-reported issues. | ||
| Maintenance feed for ShipWorks | ||
| Granular alerts filtering by ShipWorks components and regions. |
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ShipWorks isn't down. You can check ShipWorks status and incident details on the top of the page. IsDown continuously monitors ShipWorks official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipWorks is currently operational. You can check ShipWorks status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipWorks might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipWorks official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipWorks last outage was on October 20, 2025 with the title "ShipWorks Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipWorks and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShipWorks is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipWorks's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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