McDonald's Mobile App is operational
Updated a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Douglas
6 days agoApp won’t open or let me log in
Courtney
9 days agoNot letting me make an order for pick up, saying ‘cart error’
Madeline
15 days agoPlacing orders; the app won’t accept any online form of payment
Wyatt
17 days agoWont ever let me buy anything. Says it’s an issue on their end.
Madison
18 days agoThe app won't open at all
Shyanne
18 days agoIt won’t let payment go through
Kayla
19 days agoNot letting order go through
Paige
24 days agoMobile ordering says no stores available anywhere.
Erin
24 days agoMaccas server is down, cannot place any order or even look at the menu
Aaron
about 1 month agoApp freezes when ordering a meal. It freezes when selecting to add a drink.
Pam
about 1 month agoIt won’t let me use any deals because it says I’m in California. I go to change location and pick Robinson, IL then it just goes right back to a California location
Tajahnae
about 1 month agoMobile app won’t process my card payment
Stian
about 1 month agoDoesn’t wanna open and gives me error got i have the newest version.
Tyrena
about 1 month agoIt won’t let me pay, and I have tried multiple different ways.
Kelsa
about 1 month agoThe app won’t let me place my order to have it delivered
Chantella
about 1 month agoIt’s not letting me place my order
Cindy
about 1 month agoMy app is not working on my iPhone
Terence
about 1 month agoIt’s saying we are not able to place your order at this moment. Please try again later
Brianna
about 1 month agoSays it’s expirencing issues
Matt
about 2 months agoApp won’t allow sign in or load locations
Maegan
about 2 months agoWon't let me login with anything
Eilidh
about 2 months agoIt won't let me order it at the delivery checkout
Kelly
about 2 months agoThe app is saying the McDonald's network is down.
George
about 2 months agoMeals arnt able to be added to basket
David
about 2 months agoCant get the "you want fries with that" game to open up on app....entered codes yesterday but today its not opening.
Nicolas
about 2 months agoI cannot connect any email to the app
Mat
about 2 months agoWon’t let me order anything that I ordered before
rafa
about 2 months agosays store is unavailable and qr code for rewards is broken also
Brian
about 2 months agoThe McDonald's app is saying it's down that they are having issues.
Me
about 2 months agoApp keeps crashing… will launch 🚀 for a few seconds, then crashes 💥 😣
willy
about 2 months agocannot launch the app keep having error and ask to try again
Aidan
2 months agoThe app wont let me purchase anything its not my cards they work elsewhere
London
2 months agoWon't show rewards, asks me to refresh, but when I do, nothing changes or it logs me out entirely.
Lee
2 months agoTrying to order but says I already have an order in
Bill
2 months agoFor the past week the only way my app works about 1/2 the time is if I uninstall the app and reinstall it every time I go to McDonald's. After that single usage, the app doesn't show points, rewards, or deals. It says to refresh the screen, but, that does nothing.
Terry
2 months agoApp will not start up. Just "M"
Emily
2 months agoWont save payment nor will accept payment
Glenn
2 months agoWont allow me to sign in.
Gemma
2 months agoMenu not loading so unable to order
Terrell
2 months agoStupid dcs error when trying to sign in
Tom
2 months agoPayment won't go through. Error pops up saying it's a problem on their end and to try again later.
Nicole
2 months agoSays having issues on their end
Ivan
2 months agoConection error sk version
Nicole
2 months agoSays error on their end and need to place order in person, however the coupon/reward I’m trying to use is in app eligible only.
Ethan
2 months agoEverything that has to do with bonuses or points says there is an error
Katen
2 months agoPlaced my order and it only gets as far as payment page click on it then just a blank screen
el
2 months agonot letting me look at the menu whatsoever , saying there is a problem
Alec
2 months agoDown since last update. Asking me to log in then brings up log in and can't log in won't allow me.
Brad
2 months agoWhen going to checkout it either goes to a blank screen or reloads the same page multiple times landing on a 0.00 cost that wont go through instead of the intended cost
Quinn
2 months agothe app will not allow me to log into my account to view my points or anything
Leigh
3 months agoWhen pressing check out, just keeps coming up with an error so can’t open my order or confirm it! Such a shit app
Dave
3 months agoI put an order though. App frozen and now won't open.
Jo
3 months agoApp frozen, will not let me select anything. loads to main page but i cant scroll or click on anything
Kelli
3 months agoIt just keeps loading wont open.
Rikke
3 months agoIt won’t let me access my order
Jack
3 months agoApp not allowing access to basket, offer code issues and not letting me reset
L
3 months agoit has not worked for months.
Neomi
3 months agoBasket is not loading to check out
Ails
3 months agoWon’t let you get to the order bag, items are in it but can’t access it
Jon
3 months agoWon’t let me sign in. Just freezes
IsDown has tracked 20 incidents since started monitoring McDonald's Mobile App status in February 2023.
5 months ago · lasted about 1 hour
Users experiencing service outage with payment: checkout fails, and app freezes when selecting payment methods like Apple Pay or PayPal. More details
6 months ago · lasted about 2 hours
6 months ago · lasted about 2 hours
We've tracked and collected 20 incidents since started monitoring McDonald's Mobile App status
0 incidents in 2025
Number of Incidents
0 issues
Last incident
157 days ago
McDonald's Mobile App isn't down. You can check McDonald's Mobile App status and incident details on the top of the page. IsDown continuously monitors McDonald's Mobile App official status page every few minutes. In the last 24 hours, there were 0 outages reported.
McDonald's Mobile App is currently operational. You can check McDonald's Mobile App status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of McDonald's Mobile App being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the McDonald's Mobile App official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of McDonald's Mobile App last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.