What is McDonald's Mobile App current status?

McDonald's Mobile App is currently operational. You can check McDonald's Mobile App status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is McDonald's Mobile App down today?

McDonald's Mobile App was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the McDonald's Mobile App status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest McDonald's Mobile App outages, issues and problems' at the top of the page.

When was the last McDonald's Mobile App outage?

We don't have a record of McDonald's Mobile App last outage

How to monitor or check McDonald's Mobile App status?

You can use IsDown service or go to McDonald's Mobile App official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when McDonald's Mobile App is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when McDonald's Mobile App has issues. McDonald's Mobile App official status page might also offer notification options such as email, SMS, or Slack.

Is McDonald's Mobile App Down? Check the current McDonald's Mobile App status & outages

McDonald's Mobile App issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about McDonald's Mobile App problems

C

Chantella
3 days ago
It’s not letting me place my order
C

Cindy
4 days ago
My app is not working on my iPhone
T

Terence
5 days ago
It’s saying we are not able to place your order at this moment. Please try again later
B

Brianna
5 days ago
Says it’s expirencing issues
M

Matt
6 days ago
App won’t allow sign in or load locations
M

Maegan
13 days ago
Won't let me login with anything
E

Eilidh
13 days ago
It won't let me order it at the delivery checkout
K

Kelly
15 days ago
The app is saying the McDonald's network is down.
G

George
15 days ago
Meals arnt able to be added to basket
D

David
16 days ago
Cant get the "you want fries with that" game to open up on app....entered codes yesterday but today its not opening.
N

Nicolas
17 days ago
I cannot connect any email to the app
M

Mat
18 days ago
Won’t let me order anything that I ordered before
R

rafa
19 days ago
says store is unavailable and qr code for rewards is broken also
B

Brian
20 days ago
The McDonald's app is saying it's down that they are having issues.
M

Me
20 days ago
App keeps crashing… will launch 🚀 for a few seconds, then crashes 💥 😣
W

willy
20 days ago
cannot launch the app keep having error and ask to try again
A

Aidan
22 days ago
The app wont let me purchase anything its not my cards they work elsewhere
L

London
22 days ago
Won't show rewards, asks me to refresh, but when I do, nothing changes or it logs me out entirely.
L

Lee
22 days ago
Trying to order but says I already have an order in
B

Bill
25 days ago
For the past week the only way my app works about 1/2 the time is if I uninstall the app and reinstall it every time I go to McDonald's. After that single usage, the app doesn't show points, rewards, or deals. It says to refresh the screen, but, that does nothing.
T

Terry
25 days ago
App will not start up. Just "M"
E

Emily
26 days ago
Wont save payment nor will accept payment
G

Glenn
26 days ago
Wont allow me to sign in.
G

Gemma
26 days ago
Menu not loading so unable to order
T

Terrell
27 days ago
Stupid dcs error when trying to sign in
T

Tom
27 days ago
Payment won't go through. Error pops up saying it's a problem on their end and to try again later.
N

Nicole
29 days ago
Says having issues on their end
I

Ivan
29 days ago
Conection error sk version
N

Nicole
about 1 month ago
Says error on their end and need to place order in person, however the coupon/reward I’m trying to use is in app eligible only.
E

Ethan
about 1 month ago
Everything that has to do with bonuses or points says there is an error
K

Katen
about 1 month ago
Placed my order and it only gets as far as payment page click on it then just a blank screen
E

el
about 1 month ago
not letting me look at the menu whatsoever , saying there is a problem
A

Alec
about 1 month ago
Down since last update. Asking me to log in then brings up log in and can't log in won't allow me.
B

Brad
about 1 month ago
When going to checkout it either goes to a blank screen or reloads the same page multiple times landing on a 0.00 cost that wont go through instead of the intended cost
Q

Quinn
about 1 month ago
the app will not allow me to log into my account to view my points or anything
L

Leigh
about 1 month ago
When pressing check out, just keeps coming up with an error so can’t open my order or confirm it! Such a shit app
D

Dave
about 1 month ago
I put an order though. App frozen and now won't open.
J

Jo
about 1 month ago
App frozen, will not let me select anything. loads to main page but i cant scroll or click on anything
K

Kelli
about 1 month ago
It just keeps loading wont open.
R

Rikke
about 2 months ago
It won’t let me access my order
J

Jack
about 2 months ago
App not allowing access to basket, offer code issues and not letting me reset
L

L
about 2 months ago
it has not worked for months.
N

Neomi
about 2 months ago
Basket is not loading to check out
A

Ails
about 2 months ago
Won’t let you get to the order bag, items are in it but can’t access it
J

Jon
about 2 months ago
Won’t let me sign in. Just freezes
C

Chad
about 2 months ago
My basket won’t clear from a few days ago and showing dinner at 736am.
K

Karin
about 2 months ago
Cannot enter to app and cannot log in.
D

Dan
about 2 months ago
Unable to view basket and checkout
A

Amanda
about 2 months ago
It says I've got an order outstanding from 10th January. It takes me to payment page but won't authorise payment.
N

Natasha
about 2 months ago
Saying I already have a order and to complete it but I don't have any orders and when I track order it says we're having technical difficulties try again later
S

Sheri
about 2 months ago
It is saying it cannot process my payments and to contact the bank or card provider. 8 used a different platform and ordered just fine.
A

Ann
about 2 months ago
Says the frappes and several other items are unavailable. VERY FRUSTRATING!!!
M

Merysa
about 2 months ago
I can’t seem to order for delivery
E

Ella
about 2 months ago
Saying everywhere is closed
S

Shannon
about 2 months ago
Can’t access my basket to check out
R

Rebekah
about 2 months ago
It’s not letting me or my bf order delivery when you tap on the basket on the McDonalds app.
E

Emily
2 months ago
Won’t let me check out my order
N

Natalie
2 months ago
Can’t order because the basket won’t load, internet is good and all
R

Rachel
2 months ago
Won’t allow me to load my basket
E

Ely
2 months ago
Not loading rewards and cant place order

McDonald's Mobile App outage history

IsDown has tracked 20 incidents since started monitoring McDonald's Mobile App status in February 2023.

Nov 14 2024

Payment process issues during checkout

4 months ago · lasted about 1 hour

Users experiencing service outage with payment: checkout fails, and app freezes when selecting payment methods like Apple Pay or PayPal. More details
Oct 29 2024

Possible Outage Indicated by User Reports

4 months ago · lasted about 2 hours

More details
Oct 09 2024

Possible Outage Indicated by User Reports

5 months ago · lasted about 2 hours

More details
Feb 2023 ...

IsDown started monitoring McDonald's Mobile App status

We've tracked and collected 20 incidents since started monitoring McDonald's Mobile App status

McDonald's Mobile App outages in the last 30 days

Number of Incidents

0 issues

Last incident

118 days ago

Having problems with McDonald's Mobile App? What can you do?

First, stay calm.
- We know it's stressful when McDonald's Mobile App is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did McDonald's Mobile App already acknowledge the issue? And published a status update? (You can find it in the top of the page or in McDonald's Mobile App status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If McDonald's Mobile App is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.