Check if McDonald's Mobile App is down, official outages, user-reported issues, and outages map.
McDonald's Mobile App is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about McDonald's Mobile App issues that impacted them and how they are affected by the outage.
Says webpage not available when try to log in.
Mariam - When i open application i receive that message " your device is not compatible".
Items cant be added to bag..
Cannot add PayPal to account.
Nick - First use of app was seamless. 12 hours later unable to place a 2nd order. "There was an issue with your payment" Did all the usual, data, uninstall, reinstall, updates, everything. Called bank, plenty of funds, showed first transaction. And now no requests from the app. Bank is not receiving pay....
Carmen - Always has a delivery issue.
Won't load the food to the cart and keeps canceling orders.
Dee - The app is not allowing me to order, it seems like it is off line, the rewards pop up but as soon as I press to make order it does not do anything.
Not able to place any orders.
Ezra - My closest McDonalds is closed. So I open a new location—closed. And all other locations I select are closed despite not actually being closed. Also, I can’t order lunch items and the app thinks it’s breakfast time (it’s 5:30PM as of writing) but it isn’t.
Shawn - Could not get the app to work for placing and order. I tried on my phone and the wife tried on hers.
I can't add anything to the cart.
issue with $5.39 deal for med fry, med drink and choice of 3 chicken tenders, big mac or quarter pounder with cheese. Deal doesn't work and store has to adjust..
My app states Opps! Something went wrong.
Dree - Location not working. Tells me to turn on precise location, which is already on. Won't let me order or get a code..
CRYSTAL - The app says I am not in the area for them to deliver but there like across the street, I am just to lazy and cold to go.
App exclusive deals not loading.
Christine - Won't let me log in keeps saying technical difficulty.
Brenner - App signed me out for no apparent reason.
App signed me out for no apparent reason. After logging back in, nothing at all on the app will load and my ~9000 points have disappeared..
Not loading when I’ve logged in..
Noah - Won’t let me order. Menu won’t load.
Nokukhanya - It is unable to open even if I deleted the app and reinstalled it.
Cannot load the monopoly portion of app the play now won't move forward.
App not loading past the first screen.
Giovanni - I am trying to redeem rewards from the monopoly game. There is still time and none of my rewards load. Everything else on the app works perfectly but my rewards won't load. Weird huh?.
App doesn’t allow you to find restaurants to order.
Cannot generate check in code on 2 devices. Neither could the store manager generate one on his own app.
Scott - I'm working the drive through in Orem UT right now and keep having customers with problems with the app being down in the past like 30 minutes or so.
James - Won’t let me confirm payment says there’s a technical difficulty.
IsDown has tracked 36 incidents since started monitoring McDonald's Mobile App status in February 2023. We collect data from 5010+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official McDonald's Mobile App outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
12:46 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
about 4 hours |
|
Oct 20, 2025
02:28 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Oct 20, 2025
12:28 PM EDT
|
Not Confirmed by McDonald's Mobile App
Monopoly service outage due to server issues
Users report inability to load Monopoly on the app, enter tickets, or use game features, all rela...
|
about 2 hours |
|
Oct 20, 2025
12:28 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
about 2 hours |
|
Oct 20, 2025
03:28 AM EDT
|
Not Confirmed by McDonald's Mobile App
Service outage across multiple platforms
Users report inability to log in, access accounts, and check out, affecting U of T and McDonald's...
|
about 3 hours |
|
Sep 26, 2025
12:19 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 17, 2025
12:34 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
41 minutes |
|
Sep 16, 2025
12:34 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 12, 2025
12:21 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 10, 2025
02:02 PM EDT
|
Not Confirmed by McDonald's Mobile App
Possible Outage Indicated by User Reports
|
39 minutes |
McDonald's Mobile App isn't down. You can check McDonald's Mobile App status and incident details on the top of the page. IsDown continuously monitors McDonald's Mobile App official status page every few minutes. In the last 24 hours, there were 0 outages reported.
McDonald's Mobile App is currently operational. You can check McDonald's Mobile App status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of McDonald's Mobile App being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the McDonald's Mobile App official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of McDonald's Mobile App last outage
IsDown and DownDetector help users determine if McDonald's Mobile App is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about McDonald's Mobile App's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.