Character AI status updated
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Zari - Slow, refreshed and new chats not loading.
Eeeeeee - I've been trying to log in via email for two hours and I can't.
It just stays on the failed to log in screen and each time I try it doesn’t work - it’s annoying really.
Sky - Still won't let me log in.
it kicked me out randomly and to the login page i tried logging back in but it just showed me the loading screen then i tried it on my laptop it froze and said that c.ai is not responding..
Can't login Account seems to be gone.
@Daisylovesuu33 - its wont load, and i cant log back in.
Still won't let me sign in even after the issue was resolved before.
Doesn’t let me sing in :((( what happened pls fix it.
Faith - Can’t open app, can’t chat via website..
I was randomly logged out and can't log back in. The screen won't load now too :/.
schneeWittchen - it kicked me off and not letting me log in so its down for me too.
Nicole - Was mid chat and the app just kicked me out..
The bots page says network error..
Oksana - C.ai don’t work. I was kicked out of my personal account and now it won't load.
In the last 90 days, Character AI had 92 incidents (90 major outages and 2 minor incidents) with a median duration of 24 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Mar 12, 2026 at 10:02 PM UTC
IsDown detected 4 minutes before official update
|
20 minutes |
|
We are currently investigating this issue.
|
Mar 10, 2026 at 05:43 AM UTC
|
42 minutes |
|
We are currently investigating this issue.
|
Mar 10, 2026 at 03:19 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Mar 05, 2026 at 11:38 PM UTC
|
31 minutes |
|
We are currently investigating this issue.
|
Feb 28, 2026 at 03:22 AM UTC
|
9 minutes |
|
We are currently investigating this issue.
|
Feb 28, 2026 at 03:13 AM UTC
|
18 minutes |
|
We are currently investigating this issue.
|
Feb 28, 2026 at 03:13 AM UTC
|
18 minutes |
|
We are currently investigating this issue.
|
Feb 28, 2026 at 03:13 AM UTC
|
18 minutes |
|
We are currently investigating this issue.
|
Feb 28, 2026 at 03:12 AM UTC
|
19 minutes |
|
We are currently investigating this issue.
|
Feb 28, 2026 at 03:12 AM UTC
|
23 minutes |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on March 12, 2026 with the title "Investigating an issue"
IsDown has tracked 397 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 55 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.