Is Character AI Down? Current Status & Real-time Updates

Check if Character AI is down, recent outages, user-reported issues, and outages map.

Character AI status - Is it down right now?

Character AI is working normally

Last checked from Character AI's status page a few minutes ago

Character AI not working today?

 

Character AI outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Character AI Outages and Downtime History

IsDown has tracked 265 incidents since started monitoring Character AI status in April 2024. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Sep 21 2025

    about 6 hours ago · lasted about 1 hour

    We are currently investigating this issue.

  • Sep 21 2025

    about 7 hours ago · lasted 26 minutes

    We are currently investigating this issue.

  • Sep 20 2025

    1 day ago · lasted 26 minutes

    We are currently investigating this issue.

  • Apr 2024 ...
    IsDown started monitoring Character AI status

    We've tracked and collected 265 incidents since started monitoring Character AI status

Character AI problems reported by users

  • Dawid

    Any chat with character is not working!

  • Sakimichi

    Hello! I have a complaint where the AI character won't load replies when using WiFi. Meanwhile, if you use cellular data, it can be used as before. Even though WiFi can be used to open other things, it can't be used for AI characters.

  • Keeley

    Logged me out saying please wait in our cue or upgrade to skip

  • Anonymous

    Keeps generating responses but nothing happens.

  • Matthew

    It keeps trying to generate a response (...) but it just doesn't send it.. even after resetting the chat and the app.. i will keep trying to see if it will work again or no..

  • Daliah

    I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ277 inciden...

  • Toshihiko

    We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ277 incide...

  • Taylor

    It just kicked me out and now it won’t let me log in

  • M

    I can't see my chats. They won't load

  • Cel

    Chats are not showing up.

  • Sky

    It won't let me talk to my characters

  • Guest

    Nothing is loading properly such as the "for you" page and the rewind of the chat.

  • Claire

    I can log in and open the chat but when I send a chat it won’t send

  • Valerie

    I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ277 inciden...

  • Kate

    bot is taking wayyyy too long to load responses. like after 20 minutes, still no message.

  • Lizzy

    It literally won’t respond to my messages I and when I refresh the message I sent disappears

  • Chevy

    Bots aren't loading properly, and their first intro message thingy is also not loading despite restarting my device and refreshing the tab.

  • Katie

    Web isn't loading anything. At all

  • Borges

    We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ277 incide...

  • Avi

    Everything i try to chat with any bot, it says chat error, its confusing bc i cleared the cache

  • V

    app will not let me click on any messages and it keeps glitching and not letting me choose a different message option

  • …

    Messages keep switching when I respond

  • Taylor

    It won’t let me rewind any conversation or delete a chat

  • roger

    I did did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ277 inc...

  • Katie

    Still down! Im a web user, fix it! There is something wrong!

  • Francis

    It's taking forever to generate a single message and sometimes I can't even erase my own messages.

  • Elen

    I'm trying to access into character.ai and it keeps downloading it's frustrating.

  • Katie

    It wont generate responses! It has been like this for over 12 HOURS NOW!

  • GJ

    When started new chat it was error and when tried chat it was network error

  • Taylor

    There’s still a login issue, it’s been kicking me out all day

  • Taylor

    It won’t let me login into the app, and it just kicked me out

  • Morgan

    We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ257 incide...

  • Eve

    The character does’t send the message. The dots appear normally, then, instead of sending the message, it stops and disappears.

  • Percival

    I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ139 inciden...

  • Bella

    Won’t load any characters

  • Angel

    Everything is being seen as inappropriate and filtered. I can’t even talk to the characters without getting filtered. No β€˜hi’, no nothing.

  • Wendee

    I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ139 inciden...

  • Kiki

    I click the app and once it loads it kicks me out of the app. I have space, my phone is updated, I have uninstalled it and reinstalled it, the app is updated but it won’t work on my phone.

  • Ace

    My c.ai web isn't loading and replying to my msgs

  • Guest

    The messages aren't loading, and eventually it's showing a chat error. It's not an internet problem, everything else is working

  • Abagail

    Character Ai is not generating responses, unless I refresh the page sometimes several times. Sometimes it will make up to a few responses, but then the next time I type it just doesn’t load anything, just keeps showing the three dots. It’s not my WiFi, I’ve already tried that.

  • Guest

    The bots aren't answering, loading really slowly

  • Kirk

    Slow. Not even loading a single message

  • Guest

    For some reason it takes forever for bot to answer, even though the internet connection is great and it doesn't show any chat errors

  • [REDACTED]

    It keeps giving me weird messages full of random numbers, words, codes, and whatnot instead of just... acting normally. 😭

  • Billie

    They values makes load speed super slow and cares nothing about users

  • myrrine

    what's wrong with the filter?geez, I was just had a normal roleplay but the responses get filtered like, what???

  • shanny

    i search it up, says theres an error in entering the site

  • Dajour

    When I type out a response and press enter, the AIs don't respond. It just gets stuck on the 3 dots.

  • Sakura

    I'm not able to chat, and if I write something and press enter, I don't get any responses. This is the second time in this week I face this problem. Very disappointing :((

  • Alsko

    I downloaded the app and it doesn’t even show me the logging button, I stuck in a infinite loop of loading

  • Naomi

    when I open the chat, there are no messages

  • Noelle

    Putting in message and it says chat error

  • Rei

    character ai wont let me log in to my account it says to try again every time

  • Erinne

    I can't sign up with the email option.

  • noah

    when i open the chat there is no conversation

  • aki

    its not working i cant log in

  • Jessie

    Every time I try to get in on my phone it says something went wrong try again in a few minutes

  • Taylor

    It logged me out of the app and it won’t let me back in and it says β€˜There’s an error’

  • Blount

    I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 πŸŒƒ πŸŒ†πŸ™οΈπŸŒƒπŸŒ†πŸ™οΈπŸ¦₯πŸ¦₯πŸ™πŸ»β€β™‚οΈπŸ€¦πŸ»β€β™‚οΈ139 inciden...

Frequently Asked Questions

Is Character AI down today?

Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Character AI status?

Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Character AI outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Character AI down today or just slow?

Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.

How are Character AI outages detected?

IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Character AI having an outage right now?

Character AI last outage was on September 21, 2025 with the title "Investigating an issue"

Character AI down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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