Character AI status updated based on recent crowdsourced reports
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Scarlett - The app isn’t downloading on my new phone I don’t know what to do.
Dewi - Cannot access web page whatsoever on Edge, Windows.
Mạnh - Very slow , and the slow mode makes its slower . Also 100 limits for free user is PLAINLY unfair, they restricts free users just because too many people uses its for free, and they want to makes money . Age verification is not useful , its gets people age wrong all the times........
xiloment - my character ai still shows ''connection closed'' i refreshed the page multiple times but didnt work and saw my internet was normal.
Kitti - Every time I try to use the website it says it's inaccessible.
chat isnt loading at all. not even new ones.
failing to load new messages.
Cris - Chats and answers are not loading, very slow.
Shows that the service is down/high-traffic.
Alice - Really slow , and the slow mode makes its slower . Also 100 limits for free user is PLAINLY unfair, they restricts free users just because too many people uses its for free, and they want to makes money . Age verification is not useful , its gets people age wrong all the times.......
Gage - Website won't load. Can't even get on, like you click the link or put it in the search bar, and it loads endlessly..
Sik - Truly slow , and the slow mode makes its slower . Also 100 limits for free user is PLAINLY unfair, they restricts free users just because too many people uses its for free, and they want to makes money . Age verification is not useful , its gets people age wrong all the times......
Can't send messages and can't create new chats.
Joy - the character I clicked on will not load. I opened it in a new tab and it's not even loading that..
The website opened at first, but none of the bots worked so i closed the website. Now I cant even open the website at all.
In the last 90 days, Character AI had 32 incidents (29 major outages and 3 minor incidents) with a median duration of 50 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Service outage across platforms
Users report consistent issues with service crashes and prolonged loading times, citing 'Error 11...
|
Jun 17, 2026 at 09:13 PM UTC
Never acknowledged
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:42 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 15, 2026 at 06:21 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jun 14, 2026 at 11:11 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 04:08 PM UTC
|
about 5 hours |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 02:54 PM UTC
|
40 minutes |
|
We are currently investigating this issue.
|
Jun 10, 2026 at 02:13 PM UTC
|
36 minutes |
|
Users report possible problems with Character AI
|
Jun 10, 2026 at 02:31 AM UTC
Never acknowledged
|
33 minutes |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on June 15, 2026 with the title "Investigating an issue"
IsDown has tracked 435 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 69 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.