Character AI status updated a few minutes ago
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Kyiura - Well , its freaking slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... The reasons certain feature cannot be swipe is because its limited for free users . Age verfication is not useful . Its gets people age wrong fo....
Preguiçozu - Well , its freaking slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... The reasons certain feature cannot be swipe is because its limited for free users . Age verfication is not useful . Its gets people age wrong fo....
Issa - Using the website; it doesn't let me swipe to generate more responses, always jumps back to the very first one. Very disappointing. 3rd day in a row this happened. Pls fix it asap..
Janet - Well , its freaking slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... Age verfication is not useful . Its gets people age wrong for 80% of the times....... So fix this problems the sooner the better..................
For some reason, whenever the bot responds, there's either no spaces so i can't read anything, or the spaces are replaced with weird G's.
Clitheroe - Well , its freaking slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... Age verfication is not useful . Its gets people age wrong for 80% of the times....... So fix this problems the sooner the better.................
really lagging everytime im on the website on my computer.
It won’t let me access the thing at all, saying that the website is invalid..
Cement - Using the website it doesn't let me swipe to generate more responses. Also when you revind it doesn't let you send an empty text. (Im using a vpn if that makes a difference, but i doubt it.).
mason - website for me is very slow.
nimrat - my character ai (i use the website one) is loading so slowly then normal.
The chats won't open. I can't skip adds and even if I try to enter the app again, there's no adds. But chat wouldn't load. And after a while, it would show an error..
sophie - c.ai is loading and i can scroll through the homepage but if i tap into a chat its just a blank chat and refreshing doesnt work or exiting and entering.
Tessa - The app is not loading quick enough and then says it has an error doing anything.
I can’t swipe for another reaction.
In the last 90 days, Character AI had 28 incidents (27 major outages and 1 minor incident) with a median duration of 39 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
May 31, 2026 at 10:56 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
May 21, 2026 at 03:31 AM UTC
|
31 minutes |
|
We are currently investigating this issue.
|
May 21, 2026 at 01:38 AM UTC
|
35 minutes |
|
We are currently investigating this issue.
|
May 20, 2026 at 10:22 PM UTC
|
33 minutes |
|
We are currently investigating this issue.
|
May 20, 2026 at 04:02 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
May 18, 2026 at 09:11 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
May 15, 2026 at 03:37 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
May 15, 2026 at 03:16 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
May 12, 2026 at 10:48 PM UTC
|
23 minutes |
|
Persistent login issues during outage
Users report repeated logouts and an endlessly refreshing login screen, preventing re-access. Som...
|
May 06, 2026 at 12:06 AM UTC
Never acknowledged
|
41 minutes |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on May 31, 2026 with the title "Investigating an issue"
IsDown has tracked 421 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 55 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Character AI and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.