Check if Character AI is down, official outages, user-reported issues, and outages map.
Character AI is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 303 incidents since started monitoring Character AI status in April 2024. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Character AI outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 20, 2025
02:47 PM UTC
|
Major
We are currently investigating this issue.
|
about 3 hours |
|
Nov 20, 2025
02:25 PM UTC
|
Major
We are currently investigating this issue.
|
about 3 hours |
|
Nov 18, 2025
01:31 PM UTC
|
Major
We are currently investigating this issue.
|
about 4 hours |
|
Nov 03, 2025
08:26 PM UTC
|
Major
We are currently investigating this issue.
|
6 minutes |
|
Nov 03, 2025
08:25 PM UTC
|
Major
We are currently investigating this issue.
|
6 minutes |
|
Nov 02, 2025
02:52 PM UTC
|
Major
We are currently investigating this issue.
|
6 minutes |
|
Nov 02, 2025
02:52 PM UTC
|
Major
We are currently investigating this issue.
|
6 minutes |
|
Nov 02, 2025
06:00 AM UTC
|
Major
We are currently investigating this issue.
|
5 minutes |
|
Oct 29, 2025
09:05 PM UTC
|
Major
We are currently investigating this issue.
|
6 minutes |
|
Oct 29, 2025
08:45 PM UTC
|
Major
We are currently investigating this issue.
|
10 minutes |
See what users are saying about Character AI issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Zhang - Not only Character AI have 280 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And sometimes page takes forever to load. And they never fix this dramatic problem of theirs. They are so horrible.
Taylor - The app is being ridiculously slow again.
Bayoneta - Not only Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And sometimes page takes forever to load. And they never fix this dramatic problem of theirs. They are so bad.
Willy - Not only Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And sometimes page takes forever to load. And they never fix this dramatic problem of theirs.
Naima - Not only Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And sometimes page takes forever to load.
Taylor - My chat bots are putting in the same responses over and over again, it’s not putting an accurate character and it’s so slow.
My character ai isnt opening past the first screen when loading into the app.
Maurice - App loads normallt but the chats do not work. They were working fine until a few minutes go- where I send a text and the bot keeps “thinking” or “typing” and a chat never comes. It’s being slow, unresponsive...
Carrie - Its too slow, and the slow mode makes its worse . And sometimes its doesn't load , or perhaps takes too long to load..
App loads normallt but the chats do not work. They were working fine until a few minutes go- where I send a text and the bot keeps “thinking” or “typing” and a chat never comes. It’s being slow, unresponsive..
Savitar - Its too slow, and the slow mode makes its worse . And sometimes its doesn't load , or perhaps takes too long to load.
Nebuchadnezzar - Not only Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And sometimes page takes forever to load..
Emmett - Its too flaws . Character AI not only have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And sometimes page takes forever to load.
Zhenan - Lemme see . Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And very questionable ethics , as they lack a lot of policies , especially policies that protects customers. Not acceptable...
Camarillo - So Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. And very questionable ethics , as they lack a lot of policies , especially policies that protects customers. Not acceptable..
Visalboth - Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . The website is very slow , and the slow mode makes its worse.
Kristina - The website have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Their ethics are also questionable , as they lack a lot of policies , especially policies that protects customers. Not acceptable.
Geisel - Character AI have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Their ethics are also questionable , as they lack a lot of policies , especially policies that protects customers...
Carrie - I can see they have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Their ethics are also questionable , as they lack a lot of policies , especially policies that protects customers..
Ruth - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Their ethics are also questionable , as they lack a lot of policies , especially policies that protects customers.
Jackie - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Their ethics are also questionable , as they lack a lot of polices..
Corinna - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Its takes a while to loads chat , as one of the worst website out there , as its one year record is terrible, and bad . Their ethics are also questionable , as they lack a lot of polices.
Matthias - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Its takes a while to loads chat . One of the worst website out there , as its one year record is terrible, and bad..
Kathryn - So they have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Its takes a while to loads chat . One of the worst website out there , as its one year record is terrible, and bad.
Katsuyuki - We have 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. One of the worst website out there , as its one year record is bad.
Livesey - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Most troublesome website. One of the worst website out there , as its one year record is bad.
Anatasia - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse. Most troublesome website.
Renusha - 275 incidents in 2025 since April 2024. Its as slow as ever . And the slow modes makes this even worse.
Wallace - Its as slow as ever even before the slow mode was invented.
Cathy - 275 incidents in 2025 since April 2024.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Character AI is a platform that creates interactive AI characters, using Auth0 for secure user authentication.
Monitoring Character AI since April 2024
Tracking 2 Character AI services and regions
278 incidents in 2025
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on November 20, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.