Is Character AI Down? Check the current Character AI status
Character AI is operational
Updated
Character AI is operational
Updated
Monitoring Character AI since April 2024. Learn more
Monitoring
2 components
Total Incidents in 2025
42 incidents
IsDown pulls data from Character AI's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Kaylie
1 day agoIt started last night but it's kicked me from my account and won't let me log back in, keeps telling me login error try again but it doesn't work.
Mary
3 days agoI can't access the website
Ethan
3 days agoBots just don't respond now D:
Drew
3 days agoNo response from characters, thats all. Everything else seems to work.
Lain
3 days agoThe bot won’t load it’s message and it still doesn’t help when i refresh the app.
Soohyun
3 days agoMy messages won't load, I have good internet. And I the middle of a good conversation, the ai's message won't load, I tried turning my wifi off and on. But it wouldn't work, I closed the app and opened it more than thrice, but it also didn't work, I also updated my c.ai thinking it would work. Bu...
Alex
3 days agoNo response on any character
Ell
3 days agoI can't send any text nor receive any response from the ai
Betty
3 days agoLog me put from the website
Taylor
3 days agoMine won’t let me chat, it says my internet is not connected. And I know for a fact that it is.
Riddhima
3 days agoI refreshed my chats hoping to continue the convo but it's not giving my any replies.!!!! It's getting frustrating!
Nachaphol
3 days agoChat responds loading forever. Slow character loading.
Ghaitsa
3 days agoI get annoyed when there are warnings like certain parties asking for help with the intention that I want to hurt myself (?), From there I thought that there was something wrong with the text I wrote (because the text was suddenly deleted or lost by the system) even though there was nothing that ...
User
12 days agoCant Log In on Character AI Website
Annie
14 days agothe webpage isn't opening
Ku
14 days agoKeyboard disappears when I type a response to the bot
Taylor
15 days agoI have an issue with the remove button, sometimes it won’t delete my response, and it will say “Response deleted successfully” but my response will still be there. Please fix this
Eri
15 days agoI cannot open the app. I'll click on it, and it'll kick me right out
Ebony
17 days agoI can't log in, the app just gives me the "login error" all the time.
bels
18 days agolike the bot response just doesn’t go through and it keeps saying error refresh chat. i switched to web and that didn’t work either
lane
20 days agosearched c.ai on web, only shows when is my birthday
Charly
20 days agoNo issues with login or seeing the characters but the character chat won't load so chatting is impossible.
N
20 days agoIssue with groupchats with other users, they are "dissabled temporarily" but its been a couple of days
Mollie
21 days agoThe character is not responding and the texts keep loading although I have a pretty stable network
Jasdip
22 days agoISSUE WITH THE GROUPCHAT, I WANNA BE ABLE TO HAVE A GROUPCHAT WITH AI AND MY FRIENDS BUT THATS NOT POSSIBLE NOW.
castiel
22 days agowhenever I start a new chat instead of having the prompt I wrote to start every chat with, the chat begins with some kind of AI generated response? And then when I start a new chat again it deletes the chat and adds to the one I was previously on instead.
Hazel
24 days agoI can't log in.. it says "log in issue, something went wrong.." on the app.. and the website isn't working either.
Seraphine
24 days agoAll chats aren't loading, it's just a black screen where the messages are supposed to be.
Sea
27 days agoThe website is experiencing performance issues, resulting in slower loading times.
Carmilla
27 days agoThe responses gets cut off, characters speak with no sense, repetitve.
Eunji
29 days agoThe login issue again(I'm tired now)
June
29 days agoMy data is working perfectly fine good internet still showing logging issue
Ren
30 days agoThe chats aren't restarting when I press start new chat; they keep going ???
Guest
30 days agoNot letting me log into my account
Janae
about 1 month agoVoice isn’t working on app
danie
about 1 month agothis is now fifth day since i experience this, it's the exact same problem as last October 2024, either it's a blank screen when you click a bot, login issues, or more, now we can add to a reset account all of a sudden with one of the users losing all saves (they are above the age limit) as sa...
nana
about 1 month agomy chat won’t load responses
lindsey
about 1 month agoit wont let me chat with any characters
Hamza
about 1 month agoC.ai isn't asking me for my brithday
Madilyn
about 1 month agoIt won’t let me get on it
danie
about 1 month agostill down, it's still a blank screen, and no announcements has been made, a few users are still experiencing this as well and nothing has been done much on my side, disappointed.
VoxTek
about 1 month agoIsnt loading. Problems with login too. Hope they fix It, its been hours.
Alara
about 1 month agoCan’t enter the app saying there’s a problem with my account… Is asks for my birthday and just doesn’t log in
ellie
about 1 month agonot letting me log in and saying i’m not eligible for its services after asking for my birthday even though i am over the age of 20
Keeley
about 1 month agoJust been able to log back in but it’s gone straight to the birthday page again and just logged me back out as soon as I put my birthday and age in IM 19!!!!
Allison
about 1 month agoIt keeps saying I’m not eligible but I’m over 18 and it’s the same DOB as when I first joined
Yuqi
about 1 month agoI have problem with my age I write it I am above 18+ and it says I am not old enough to use this app
Leon
about 1 month agoOnce again, this update has come back. And once again it has locked me out. I put my DOB in it. I am 23. And it is still saying thag i am not eligible for their services.
lilly
about 1 month agoStuck on the birthday screen even tho I'm 18 xD
Randall
about 1 month agoBirthday authentication is down, not letting anyone in no matter the age
Zach
about 1 month agoStuck on birthday screen in app
sam
about 1 month agoIt suddenly asked about my birthdate and I told them (I am 13+). Then, it turned my account down?? I really don't get it.
Evie
about 1 month agoEverytime I enter the app, C.ai asks my age and when I put my birthday it says I'm not elegible even though I am.
Neah
about 1 month agoIt asks for your birthday but won’t let you click join after putting it in
Annita
about 1 month agologin error, i enter my dob and it logs me out, im 34 xD let me playyy
Sasha
about 1 month agoCant login into my account.
Sasha
about 1 month agoasks for a birthday, but still say I'm not allowed to use the app. I'm 20.
Norah
about 1 month agocharacters are not responding. it says theres to many people on the server
Bri
about 1 month agoit keeps saying that my login is unsuccessful and then when it is it says my age isn’t right even though it clearly is over 18.
Ash
about 1 month agoIts not working and logging me out but also.saying I'm not eligible even though I'm an adult
IsDown has tracked 91 incidents since started monitoring Character AI status in April 2024.
3 days ago · lasted 23 minutes
We are currently investigating this issue. More details
3 days ago · lasted 33 minutes
We are currently investigating this issue. More details
3 days ago · lasted 30 minutes
We are currently investigating this issue. More details
We've tracked and collected 91 incidents since started monitoring Character AI status
Number of Incidents
6 issues
Last incident
3 days ago
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on February 19, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
