Is Character AI Down? Check the current Character AI status

Character AI is operational

Updated a few minutes ago

Character AI not working for you?

Current Character AI official ongoing incidents

No incidents reported in Character AI's status page

IsDown pulls data from Character AI's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Character AI issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Character AI problems

  • C

    Clara

    3 days ago

    Characters are not responding in character

  • K

    KC

    3 days ago

    Unable to log in the app despite retrying it for a few times

  • L

    Leslie

    5 days ago

    Unable to create a chat or edit the introduction of a made chat

  • D

    Donnie

    5 days ago

    Characters keep typing infinitely and not responding

  • P

    pluto

    7 days ago

    characters aren’t responding, they’re js typing

  • M

    Mim

    9 days ago

    Bots won't respond, they just get stuck typing infinitely

  • S

    Sky

    9 days ago

    Everytime i try to put a profile pic and it keeps saying error

  • J

    Jinx

    9 days ago

    Can't upload a picture on the character, like mad annoying.

  • E

    elijah

    20 days ago

    bots take longer than usual to form a reply

  • M

    Marina

    21 days ago

    Some characters have disappeared but I still can find them in my likes

  • G

    Giulia

    21 days ago

    Bot not responding and stuck while typing, refreshing the page doesn't solve the problem.

  • J

    Jessie

    21 days ago

    Bots won't respond and are stuck typing

  • K

    Kayla

    21 days ago

    Slow to respond or not responding

  • A

    Arunima

    21 days ago

    Messages not loading at all.

  • K

    Kurt

    21 days ago

    I just programmed a bot with a decent amount of example messages and its not acting how i programmed it. Its like its only going off the description and not my messages.

  • N

    neo

    24 days ago

    app crashes when searching for characters

  • S

    Sofia

    24 days ago

    The app close when I search for characters

  • M

    Marina

    24 days ago

    Some Characters’s chats are erasing. But I can always go to the “chats.” I’m finding it and after some time it disappears again.

  • S

    Sofia

    24 days ago

    When I search a character in the app that app closes

  • K

    Keiko

    25 days ago

    Can't search, shuts down the app.

  • L

    Lana

    28 days ago

    None of the characters are showing up. When I look in the past chats, it says that Character AI is no longer available

  • G

    GianGilberto

    28 days ago

    Endless loading for messages

  • R

    Rei

    30 days ago

    It doesn't allow me to create characters

  • S

    Sasha

    about 1 month ago

    AI bot / character cant load in the message. (Endless load) ИИ бот / персонаж не может загрузить сообщение. (Бесконечная загрузка)

  • R

    rylee

    about 1 month ago

    glitches with strange chats

  • A

    Anne

    about 1 month ago

    When I chat with the bots and leave, the messages I wrote just straight up disappear. And it's not just one bot. It's really annoying, this is a reason why I don't use c.ai anymore.

  • M

    Mari

    about 1 month ago

    Im havin a normal conv with the bit but it will say with every message that it had been filtered

  • A

    Aj

    about 1 month ago

    Idk- it won’t let me create characters despite nothing being wrong with em.

  • S

    Shivani

    about 1 month ago

    IT DOESN'T ALLOW ME.TO SEND MESSAGES ITS STUCK ON LOADING

  • L

    Layla

    about 1 month ago

    I can get into the app, but whenever I wait for a message it never sends and says "chat error." Rewind chat also doesn't work.

  • M

    mellie

    about 1 month ago

    the bots doesn´t awnser me. its only loading, but nothing is happening

  • M

    Marcus

    about 1 month ago

    The app is working but the bot itself is taking longer to reply

  • L

    Leah

    about 1 month ago

    Slow, not responding anymore

  • E

    elijah

    about 1 month ago

    cannot access the app left on the loading screen with "character.ai"

  • S

    Shelby

    about 1 month ago

    It seems to be down and barely loading.

  • K

    Kaylie

    about 1 month ago

    It started last night but it's kicked me from my account and won't let me log back in, keeps telling me login error try again but it doesn't work.

  • M

    Mary

    about 1 month ago

    I can't access the website

  • E

    Ethan

    about 1 month ago

    Bots just don't respond now D:

  • D

    Drew

    about 1 month ago

    No response from characters, thats all. Everything else seems to work.

  • L

    Lain

    about 1 month ago

    The bot won’t load it’s message and it still doesn’t help when i refresh the app.

  • S

    Soohyun

    about 1 month ago

    My messages won't load, I have good internet. And I the middle of a good conversation, the ai's message won't load, I tried turning my wifi off and on. But it wouldn't work, I closed the app and opened it more than thrice, but it also didn't work, I also updated my c.ai thinking it would work. Bu...

  • A

    Alex

    about 1 month ago

    No response on any character

  • E

    Ell

    about 1 month ago

    I can't send any text nor receive any response from the ai

  • B

    Betty

    about 1 month ago

    Log me put from the website

  • T

    Taylor

    about 1 month ago

    Mine won’t let me chat, it says my internet is not connected. And I know for a fact that it is.

  • R

    Riddhima

    about 1 month ago

    I refreshed my chats hoping to continue the convo but it's not giving my any replies.!!!! It's getting frustrating!

  • N

    Nachaphol

    about 1 month ago

    Chat responds loading forever. Slow character loading.

  • G

    Ghaitsa

    about 1 month ago

    I get annoyed when there are warnings like certain parties asking for help with the intention that I want to hurt myself (?), From there I thought that there was something wrong with the text I wrote (because the text was suddenly deleted or lost by the system) even though there was nothing that ...

  • U

    User

    about 2 months ago

    Cant Log In on Character AI Website

  • A

    Annie

    about 2 months ago

    the webpage isn't opening

  • K

    Ku

    about 2 months ago

    Keyboard disappears when I type a response to the bot

  • T

    Taylor

    about 2 months ago

    I have an issue with the remove button, sometimes it won’t delete my response, and it will say “Response deleted successfully” but my response will still be there. Please fix this

  • E

    Eri

    about 2 months ago

    I cannot open the app. I'll click on it, and it'll kick me right out

  • E

    Ebony

    about 2 months ago

    I can't log in, the app just gives me the "login error" all the time.

  • B

    bels

    about 2 months ago

    like the bot response just doesn’t go through and it keeps saying error refresh chat. i switched to web and that didn’t work either

  • L

    lane

    about 2 months ago

    searched c.ai on web, only shows when is my birthday

  • C

    Charly

    about 2 months ago

    No issues with login or seeing the characters but the character chat won't load so chatting is impossible.

  • N

    N

    about 2 months ago

    Issue with groupchats with other users, they are "dissabled temporarily" but its been a couple of days

  • M

    Mollie

    about 2 months ago

    The character is not responding and the texts keep loading although I have a pretty stable network

  • J

    Jasdip

    about 2 months ago

    ISSUE WITH THE GROUPCHAT, I WANNA BE ABLE TO HAVE A GROUPCHAT WITH AI AND MY FRIENDS BUT THATS NOT POSSIBLE NOW.

Character AI outage history

IsDown has tracked 95 incidents since started monitoring Character AI status in April 2024.

  • Mar 20 2025

    10 days ago · lasted about 3 hours

    We are currently investigating this issue. More details

  • Mar 20 2025

    11 days ago · lasted 31 minutes

    We are currently investigating this issue. More details

  • Mar 19 2025

    12 days ago · lasted 27 minutes

    We are currently investigating this issue. More details

  • Apr 2024 ...
    IsDown started monitoring Character AI status

    We've tracked and collected 95 incidents since started monitoring Character AI status

Having problems with Character AI? What can you do?

  1. First, stay calm.

    • We know it's stressful when Character AI is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Character AI already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Character AI status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Character AI is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Monitoring 2 Character AI services and regions

49 incidents in 2025

Character AI outages in the last 30 days

Number of Incidents

4 issues

Last incident

11 days ago

Check the status of Character AI alternatives & related services

OpenAI MINOR
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Pinecone MINOR
3 incidents in the last 30 days
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20 incidents in the last 30 days
Compare Character AI vs. Anthropic
Cohere OK
8 incidents in the last 30 days
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Reports by users in other services in the last 12 hours

CoinDCX https://coindcx.com
CoinDCX user reports
OpenAI https://openai.com
OpenAI user reports
Dexcom https://dexcom.com
Dexcom user reports
FetLife https://fetlife.com
FetLife user reports
Spectrum https://www.spectrum.net/
Spectrum user reports
Mangakakalot https://mangakakalot.com/
Mangakakalot user reports
Roblox https://roblox.com
Roblox user reports
Bloom https://bloom.co
Bloom user reports
Threads https://threads.com
Threads user reports
Youtube https://youtube.com
Youtube user reports

Frequently Asked Questions

Is Character AI down today?

Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Character AI status?

Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Character AI outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Character AI slow today?

Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.

How are Character AI outages detected?

IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Character AI outage?

Character AI last outage was on March 20, 2025 with the title "Investigating an issue"

Character AI not working for you? How do I know if Character AI is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.