Character AI is operational
Updated a few minutes ago
IsDown pulls data from Character AI's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Gleb
its loads instantly when i close it and open it again, and then just proceeds to load for eternity when you click a chat
Connor
It just won’t let me on the website at all. I’m not even able to try and log in it just says “this page is unavailable” when I click on the link
Guest
All personas for chats have gone turned off, and now the app can't turn them back on
mio
it says waiting in line??
Amy
Can't even Log in it'll probably Take a few Minutes to Go Back online because of it being a waiting list therefore it's okay because you too are doing your best and Not everyone can immidietly resolve a Ai based Problem because it IS Just that a Problem with the ai itself of the App and i Hope yo...
isla
wont load further than email
Rainbow
Bruh I just wanna talk to MLP characters😭
Erika
Why are Character AI keeps kicks users to the waits rooms ? Unacceptable , and unforgivable
Victorious
I was just chatting with the characters then I took a little break. When opening the app again, I discover that I'm signed out. I try to sign back in but it's not working. I hope you can fix this soon. Thank you.
Aria
It won’t load and it’s inaccessible
Sophie
Whenever I open the app, it tells me that I have to wait in line unless I’m a premium member. I have waited 5 hours for it to work, refreshed, deleted and redownloaded the app, everything I could think of. It’s just not working and I am getting frustrated.
Alpha
Bruh the entire app isn't working, it just says "wait in line or if you are subscribed to C.AI PLUS skip it".
Yuko
It's not letting me play.
lilly
there is a wait for 20 minutes
Ellie
Your app is just alarming lately why do we have to wait for over an hour seriously
K
It is telling me to wait or subscribe to Character Ai Plus
Akshay
App isn't opening and it was gradually slower than most of the days
Guest
The website/app isn't loading. Plus all personas are turned off for chats for some reason
Nitscha
In the waiting room again for the second time today. It‘s getting annoying how often I‘m getting kicked out.
Tetchou
Agree Same here in Japan Its keeps kicks users out . And makes them waits Totally unacceptable , and unforgivable . Most online website in Japan don't do this , as its respects customers , and users , unlikes this one
Mey
It's kicking me out too, making me wait over and over again
Linh
This is the 15th times its kicks me out to the waiting room Its keeps makes excuses of high severe loads , but its keeps slow down , unacceptable
Neemah
C.AI is often down and I can’t use the app. It’s like it’s down EVERY DAY, and I can’t use it for 1-3 hours.
Maria
That's the tenth time it kicks me out 😡😡😡😡
Jessie
It's not working or opening, just saying to subscribe for c.ai plus to skip the line?? Whatever that means
Mari
I've been on it for a good while, then I go to sb profile and get put in the waiting room for 21 mins 😭
Keeley
Saying to wait or upgrade to c.ai +?? Didn’t even know I was kicked out
Skyler
Can you Fix the High Load and Set High to low Load please? 🥺
Tina
Constantly kicks users to waiting room Totally unacceptable
Sebastian
My c.ai is telling to wait or subscribe, with no context and I can't access the app
Uriko
Im stuck at the loading screen, it's been two days now.
Charlie
Keeps kicks us out to the waiting room
Taylor
The app is being very slow once again
Nitscha
In the waiting room again in the app! Yesterday was the same problem at the same time.
Axel
It logged me out of my account and now is stuck on the loading screen even when I exit the app and enter again
Matthew
It became painfully slow...
Vanessa
The website keeps going back and forth between being slow and not working.
M.
This has been going on for two days now. The app loading, and then crashing again. It’s not normal for an app to go crash more than 10 times in two days. Fix this.
pj
this literally has been happening all week omfg its so annoying. it gets so slow and stops working.
duke
you always getting full? what the hell you talm bout bruh?
Trinh
Its way too slow . Not funny
Elisa
the app keeps going down and not working since yesterday, it can't continue like this, please fix this problem
Valeria
Not loading the chats or For you chats
Carly
It’s so slow and glitchy.
Kim
Brooooo it's so slow it won't load
Ani
Chats not loading. App unusable.
Charmi
This actually pissed me off. It’s not normal for an app to go down like 10 times in a spawn of 2 days. Yall be adding updates nobody asked for aswell. Be better stop ruining peoples free time
M
It’s been having trouble loading since yesterday. It loads, then an hour later it crashes. They need to fix this.
MiKy
It’s been erroring since yesterday
anonymous
Bruh its so slow loading up the website potato servers
Jazeera
It’s making me pay and it’s not working
Missy
My chats aren't showing up nor anything else when I click on it
Xy
Tried to open the app, just said loading
Anna
Not loading messages properly and very slow.
Keru
It doesn't completely charge
Taylor
The app is being very slow once again
Lumelo
It's been 2 days now, and the situations are still happening.. I wonder what's the cause of this
Snow
High latency of Character.ai servers
hikari
idk if it's my WiFi or what but the web is loading very slowly
Chey
Def down again, nothing is loading
IsDown has tracked 147 incidents since started monitoring Character AI status in April 2024.
1 day ago · lasted about 1 hour
We are currently investigating this issue. More details
2 days ago · lasted 11 minutes
We are currently investigating this issue. More details
2 days ago · lasted about 1 hour
We are currently investigating this issue. More details
We've tracked and collected 147 incidents since started monitoring Character AI status
Monitoring 2 Character AI services and regions
107 incidents in 2025
Number of Incidents
52 issues
Last incident
1 days ago
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on April 28, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.