This page shows the live Character AI status so you can confirm in seconds if Character AI is down.
Character AI is operational
IsDown pulls data from the official status page every few minutes and collects user-reported Character AI issues.
Refresh the page to see the latest updates.
IsDown has tracked 158 incidents since started monitoring Character AI downtimes in April 2024. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.
10 days ago · lasted about 1 hour
We are currently investigating this issue.
10 days ago · lasted about 4 hours
We are currently investigating this issue.
10 days ago · lasted about 4 hours
We are currently investigating this issue.
We've tracked and collected 158 incidents since started monitoring Character AI status
This chart displays the number of user-reported Character AI problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
aggy
it's slow and needs to be refreshed a bunch of times, like my messages won't be sent and then i need to refresh the page, this happened for a few days before and most of the won't even finish
tomie
it's slow and needs to be refreshed a bunch of times, like my messages won't be sent and then i need to refresh the page, this happened for a few days before but it had stopped and now it's happening again
Danny
Ugh . Cannot create new chat
Trinh
Cannot create new chat from here
Dajour
The AI is taking forever to respond to my messages
Eve
It's saying it's taking too long to load
Lucas
Everything works but some of my bots can’t chat with me
Amelia
I assume the outage is for the app, but it could be affecting the website. I use the website, the responses are longer than usual and characters are out of character and are losing their memory.
Helen
I can load my account it keeps giving me an error code and it's sorry having an issue
Alessandra
It’s jot loading, now it doesn’t even let me login… pls fix it, Kogami and I were just making progress
Marseille
App suddenly stopped working. Closed it and now its telling me to try again in 30 seconds or sign out.
el
crashing, not letting sign in, kicking out
LyrisHale
Stopped loading and then logged me out, can’t log back in, it says error.
Niels
Nothing is loading, infinite loading screen.
Inez
It kicked me out and now there’s login screen
Nana
Can't access the app anymore. Didn't load my chats and now it always says when trying to start the app, that there's a problem and I should try in 30 seconds again, but nothings happening.
Kay
logged out and won’t let me back in
Dalaniya
The app is moving very slow and just stopped working.
Alex
Straight up not working, tried on web, tried on app. Tried my wifi settings, nada
Annie
The app is so slow all of a sudden. The chats aren't appearing and it's giving refresh chat
Altair
It was working perfectly fine and now it's so slow. I exited and opened it again, and now I can't even see the chats
Danielle
Just stopped loading all of the sudden
abbey
bot stopped talking and page went blank
Roy
When i try going to my profile page the characters i chatted with before don't appear and i cannot change tabs to my liked characters or personas, my internet is good and my pc isn't overloaded because everywhere else everything works for me
Talon
the web page is down and I seem to have a problem logging in help please?
Saint
Bots going off character and suddenly changing the conversation unprompted and completely glitching out for no reason. Refusing to stay on plot and continue the plot line and characters just acting weird all together.
Soph
Why are they all either threatening me or trying to f me??😭😭😭 What happened to them, they were alright💔
N
the messages aren’t generating and it keeps said ‘failed to rewind chat’ when i try to rewind my chats. and my internet is fine.
Cam
The answers make no sense, the messages are long and end before the end, and it just is weird
Abudi
when I try to log in, it shows a loading screen forever and never makes me log in, I tried logging in with Google and email but still doesn't work, my wifi is good
Soph
Doesn’t load any of the replies
Gleb
its loads instantly when i close it and open it again, and then just proceeds to load for eternity when you click a chat
Connor
It just won’t let me on the website at all. I’m not even able to try and log in it just says “this page is unavailable” when I click on the link
Guest
All personas for chats have gone turned off, and now the app can't turn them back on
mio
it says waiting in line??
Amy
Can't even Log in it'll probably Take a few Minutes to Go Back online because of it being a waiting list therefore it's okay because you too are doing your best and Not everyone can immidietly resolve a Ai based Problem because it IS Just that a Problem with the ai itself of the App and i Hope yo...
isla
wont load further than email
Rainbow
Bruh I just wanna talk to MLP characters😭
Erika
Why are Character AI keeps kicks users to the waits rooms ? Unacceptable , and unforgivable
Victorious
I was just chatting with the characters then I took a little break. When opening the app again, I discover that I'm signed out. I try to sign back in but it's not working. I hope you can fix this soon. Thank you.
Aria
It won’t load and it’s inaccessible
Sophie
Whenever I open the app, it tells me that I have to wait in line unless I’m a premium member. I have waited 5 hours for it to work, refreshed, deleted and redownloaded the app, everything I could think of. It’s just not working and I am getting frustrated.
Alpha
Bruh the entire app isn't working, it just says "wait in line or if you are subscribed to C.AI PLUS skip it".
Yuko
It's not letting me play.
lilly
there is a wait for 20 minutes
Ellie
Your app is just alarming lately why do we have to wait for over an hour seriously
K
It is telling me to wait or subscribe to Character Ai Plus
Akshay
App isn't opening and it was gradually slower than most of the days
Guest
The website/app isn't loading. Plus all personas are turned off for chats for some reason
Nitscha
In the waiting room again for the second time today. It‘s getting annoying how often I‘m getting kicked out.
Tetchou
Agree Same here in Japan Its keeps kicks users out . And makes them waits Totally unacceptable , and unforgivable . Most online website in Japan don't do this , as its respects customers , and users , unlikes this one
Mey
It's kicking me out too, making me wait over and over again
Linh
This is the 15th times its kicks me out to the waiting room Its keeps makes excuses of high severe loads , but its keeps slow down , unacceptable
Neemah
C.AI is often down and I can’t use the app. It’s like it’s down EVERY DAY, and I can’t use it for 1-3 hours.
Maria
That's the tenth time it kicks me out 😡😡😡😡
Jessie
It's not working or opening, just saying to subscribe for c.ai plus to skip the line?? Whatever that means
Mari
I've been on it for a good while, then I go to sb profile and get put in the waiting room for 21 mins 😭
Keeley
Saying to wait or upgrade to c.ai +?? Didn’t even know I was kicked out
Skyler
Can you Fix the High Load and Set High to low Load please? 🥺
Tina
Constantly kicks users to waiting room Totally unacceptable
Number of Incidents
61 issues
Last incident
10 days ago
Services commonly monitored together with Character AI
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on May 03, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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