Character AI status updated
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
the responses are short and boring and repetitive and now i cant even get on the website.
Grey - Not working, i've been in the waiting line all day..
Maitreyee - I can't seem to log in and they are asking me to wait. I'm trying to pay for premium but it says that in my region I can't pay for premium right now, it's been a few hours since this started.
Not working, i've been in the waiting line all day.
Lily - so i woke up and i chatted and c.ai but then a few hours later i open c.ai its like not working ?.
Mai - Initially, it put me in a waiting room, and after a while, it showed a login screen so I could log in again as usual. However, for some reason, today it's been acting up, sometimes appearing, sometimes disappearing, and I can't click on it. Please fix for me. Thanks.
zuure - I COULDNT OPEN C.AI BRUH.. IT KEEPS CRASHING LIKE IT TOLD ME TO LOG IN BUT IVE ALREADY LOG IN SINCE 2022 ON WEB.....
Jennifer - Every time I close the app and open it like 5 minutes later it makes me wait for 5 hours.. And hey they takes 2 hours ......... And zero fixing.
Every time I close the app and open it like 5 minutes later it makes me wait for 5 hours..
Anon - I am back again! This time i will type my first name as "Anon" BUT ANYWAYS, Character.AI really just went downhill for today, 5 hours to wait?! WHO IS GOING TO WAIT SO MUCH JUST TO CHAT WITH AI- I swear, even polybuzz lives longer without accidents in app unlike character.AI..
I am not allowed into the app.
wepsite and app are both glitching and have been for 7 hours by the time writing this..
Vicky - The Site keeps refreshing, same Problem here.. They are too slow.
Bernd - The Site keeps refreshing, same Problem here..
Quy - it keeps refreshing + 5 hours to wait....?..
In the last 90 days, Character AI had 47 incidents (45 major outages and 2 minor incidents) with a median duration of 32 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Feb 20, 2026 at 07:27 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Feb 17, 2026 at 04:35 AM UTC
|
about 1 hour |
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We are currently investigating this issue.
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Feb 17, 2026 at 01:05 AM UTC
|
5 minutes |
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We are currently investigating this issue.
|
Feb 15, 2026 at 05:17 PM UTC
|
30 minutes |
|
We are currently investigating this issue.
|
Feb 15, 2026 at 02:00 PM UTC
|
27 minutes |
|
We are currently investigating this issue.
|
Feb 15, 2026 at 10:57 AM UTC
IsDown detected about 2 hours before official update
|
1 day |
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We are currently investigating this issue.
|
Feb 13, 2026 at 09:33 PM UTC
|
24 minutes |
|
We are currently investigating this issue.
|
Feb 13, 2026 at 08:13 PM UTC
|
36 minutes |
|
We are currently investigating this issue.
|
Feb 13, 2026 at 07:44 PM UTC
|
5 minutes |
|
We are currently investigating this issue.
|
Feb 13, 2026 at 07:34 PM UTC
|
26 minutes |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on February 20, 2026 with the title "Investigating an issue"
IsDown has tracked 349 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 99 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.