Character AI status updated a few minutes ago
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Sky - Its down again can't even play it.
Nam - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And in the last 90 days, Character AI had 36 incidents (35 major outages and 1 minor incident) with a median duration of 32 minute . And over 65% of the times its load slow..
Taylor - The app is being ridiculously slow.
Taylor - Whenever I try to search something it wonβt pop up..
The email doesnβt get sent and I canβt click the characters.
Hai - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And in the last 90 days, Character AI had 36 incidents (35 major outages and 1 minor incident) with a median duration of 32 minute . And over 65% of the times its load slow.
Characters won't load. When you try to generate a new response from a bot, it'll keep loading forever. Been like this for 12 hours or so for me..
The website is not loading at all.
Aisyah - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And in the last 90 days, Character AI had 36 incidents (35 major outages and 1 minor incident) with a median duration of 32 minute . And lets me see , over 65% of the times pa....
Deki - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And in the last 90 days, Character AI had 36 incidents (35 major outages and 1 minor incident) with a median duration of 32 minute . And lets me see , over 65% of the times pa....
I have to close and re-open the app for the bot's message to even send, and then it'll work a couple times before I have to do it again..
Norman - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And in the last 90 days, Character AI had 36 incidents (35 major outages and 1 minor incident) with a median duration of 32 minute . And lets me see , over 65% of the times pa....
Nozomi - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And in the last 90 days, Character AI had 36 incidents (35 major outages and 1 minor incident) with a median duration of 32 minute . And lets me see , over 65% of the times pa....
Ray - After C.AI replies, their text is the roleplay sentences, mixed with doubles of the word or random letters..
Liza - C.AI happen to have 577 incidents in 2025 since April 2024. Its slow as usual , and the slow modes makes this even worse. And lets me see , over 65% of the times pages takes forever to load, and sometimes barely load at all . And sometimes they even said no internet....
In the last 90 days, Character AI had 42 incidents (40 major outages and 2 minor incidents) with a median duration of 33 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Character AI status history below. IsDown detects when Character AI is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Jan 28, 2026 at 10:01 PM UTC
|
30 minutes |
|
We are currently investigating this issue.
|
Jan 28, 2026 at 09:44 PM UTC
|
25 minutes |
|
We are currently investigating this issue.
|
Jan 28, 2026 at 04:38 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Jan 28, 2026 at 04:21 PM UTC
|
31 minutes |
|
We are currently investigating this issue.
|
Jan 27, 2026 at 04:41 PM UTC
|
30 minutes |
|
We are currently investigating this issue.
|
Jan 25, 2026 at 10:08 PM UTC
|
31 minutes |
|
We are currently investigating this issue.
|
Jan 25, 2026 at 04:13 PM UTC
|
34 minutes |
|
We are currently investigating this issue.
|
Jan 25, 2026 at 03:38 PM UTC
|
24 minutes |
|
We are currently investigating this issue.
|
Jan 25, 2026 at 03:02 PM UTC
|
39 minutes |
|
We are currently investigating this issue.
|
Jan 25, 2026 at 02:15 PM UTC
|
41 minutes |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on January 28, 2026 with the title "Investigating an issue"
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.