Live Character AI status. See if Character AI is down, view recent outages, and get real-time alerts when problems start.
Character AI is operational
IsDown pulls data from Character AI's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 184 incidents since started monitoring Character AI status in April 2024. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 13 hours ago · lasted 24 minutes
We are currently investigating this issue.
about 13 hours ago · lasted 24 minutes
We are currently investigating this issue.
about 13 hours ago · lasted 24 minutes
We are currently investigating this issue.
We've tracked and collected 184 incidents since started monitoring Character AI status
Ri
Keeps showing "chat error" even after I log out and log back in several times
Charlotte
I've wiped the catches as it keeps coming up with chat error and it still saying after I've cleaned the catches on my phone for the mobile app twice
Cathy
Again its load super slow And the so called "slow mode" makes its even slower Sometimes its even say network error
Anonymous
App not loading or signing in.
Tommy
It says estimate time 1 minute it's been five minutes still nothing
Scott
From I knows , its still say high server load Its seems they are not fixing its
Delia
App does not open, account was logged out.
Shauna
Character Ai has logged me out, although I haven't bothered logging back in because I know cai is just down. It's happened too many times.
Shane
I can't log in and it keeps saying loading... That is mess up so you need to fix it.
Mishel
It log out automatically and don't let me sign in again...please fix this problem as soon as you can
Iri
The characters wont load anywhere, wether its on the recommended page or past chats or even search. At first it looks like an Internet issue, but then a 'retry' button pops up on the screen. This happens even if I close and open the app etc.
Alicia
I can get into the app but my chats wont load
Flora
It started with the responses not loading, then I refreshed the page and it just didn't work.
Guest
My chats aren't loading, when you try to open them
Marina
I was typing when the app displayed a loading error message and that was it.
Giulka
Stopped the conversation saying there was a problem with the server and now wonβt load anything
Nora
Super slow. Keeps loading
Daisy
Ok , its load super slow Who here having same problem Because in both Downdetector , and Down for everyone just for me , its said the same
Ari
Was slow and now it has loading issues
Daisy
Its load super slow . And the slow mode makes its slower Only paid users gets the website to be quick , while the free ones have their super slow Unfair
Aldus
THERE IS ZERO customer service. YOU WILL NOT BE ABLE TO TALK TO ANYONE β espcially on the phone numbers β all they will do is to direct you to a hotline that nobody picks up π€¦π»π€¦π»ππ»ββοΈππ»ββοΈ
Erika
ZERO customer service. YOU WILL NOT BE ABLE TO TALK TO ANYONE β espcially on the phone numbers β all they will do is to direct you to a hotline that nobody picks up π€¦π»π€¦π»ππ»ββοΈππ»ββοΈ
Lily
Customer services happen to have outright terrible . They fails to answer customer's queries , and complaints , and questions , and suggestions in times . Likes , over 90% of the times its takes them weeks , if not months , if not years to answer customer's queries , and complaints , and question...
Bonny
Its slow likes a snail And the slow mode makes its even slower
William
Phone customer service nonexistent , as when you complains to them its load slower and slower on phone = NO ONE LISTENING . THERE IS ZERO customer service. YOU WILL NOT BE ABLE TO TALK TO ANYONE β all they will do is to direct you to a hotline that nobody picks up. π€¦π»π€¦π»π€¦π»ππ»ββοΈππ»ββοΈππ»ββοΈ
Nick
It's saying subscription and it's not working
Riddhima
I cannot log in to the app. It's telling me to wait and it's taking a lot of time...
Rodrigo
I Can't Access. Just... An Virtual Queue.
Mishel
My account has been log out and not letting me signing up again please fix this as soon as possible....
Hawke
Won't load properly, when it does, it's stuck in loading purgatory. Also a login issue. Yay. Fun times.
Taylor
It wonβt let me get into the app
Aeval
Slow, App cannot load any chats
Angie
Just ainβt working, wonβt load for anything, canβt access chats, both on app and website. Itβs lovely really. Just. Lovely.
Lily
Canβt open or access chats
Skyler
It's slow Connection because of high load
Yazu
The app open but it doesnβt load anything
vash
too lag. server is down i think.
M.
Literally just not loading
Jessica
Outright annoying Load so slow that its becomes a snail
Marshall
Its load slower and slower as times went on Sometimes its went say outright error This is not funny ?!
Phillipa
Very slow And sometimes outright "Error
Havelock
Its deadly slow And sometimes "Error" shows up Really ?!
Tosca
Zero Customer Services Its load real slow
Richardson
Phone customer service nonexistent , as when you complains to them its load slower and slower on phone = NO ONE LISTENING . THERE IS ZERO customer service. YOU WILL NOT BE ABLE TO TALK TO ANYONE β all they will do is to direct you to a hotline that nobody picks up. π€¦π»π€¦π»π€¦π»ππ»ββοΈππ»ββοΈππ»ββοΈ
Danny
Its load super slow every so often And every single hours its say error at least triple times
Izzy
Keeps giving βchat errorβ when you try to talk
Amir
Its load very slow And sometimes = Error , and unacessible Unacceptable , and unforgivable
Ranori
Its load super slow Even loads slower than chat gpt
Orthala
cloudflare not working, told to check later but it hasn't worked for the last 30 minutes
Jonathan
Its down, basically, services are linked with ChatGPT. So, yeah, they are down. Issues after issues. While I check Cloudflare it said on ongoing Maintenence so there's that.
Jodie
Its keeps load slower And sometimes its won't load at all
Alice
Ok its down again Super slow
Aaron
keeps saying error Is that their excuses
Kanna
ZERO customer service. YOU WILL NOT BE ABLE TO TALK TO ANYONE β espcially on the phone numbers β all they will do is to direct you to a hotline that nobody picks up πππ€¦π»π€¦π»ππ»ββοΈππ»ββοΈ
Chelsea
THERE IS ZERO customer service. YOU WILL NOT BE ABLE TO TALK TO ANYONE β espcially on the phone numbers β all they will do is to direct you to a hotline that nobody picks up , or perhaps if they do picks up , its 100% AI (artificial intelligence) chatbox , that warns us its cannot makes any regis...
Alice
Their customer services did not exist . YOU WILL NOT BE ABLE TO TALK TO ANYONE β all they will do is to direct you to a hotline that nobody picks up. Fail to answer customer's questions , and suggestions , and queries . Likes , over 90% of the times its takes them weeks , if not months , if no...
Crystal
Customer services happen to have outright terrible . They fails to answer customer's queries , and complaints , and questions , and suggestions in times Likes , over 90% of the times its takes them weeks , if not months , if not years to answer customer's queries , and complaints , and questio...
Eloise
According to down for everyone or just for me Character ai have problems that began 25 minutes ago And it's still going haywire
Lily
keeps saying network error these days Not funny
Nathalie
The new version of Character AI are even slower than the old ones . And the so called "slow modes" makes its even more slower Only paid users gets to skips the slow modes , but all free users are stuck with slow modes π€¦π»π€¦π»ππ»ββοΈππ»ββοΈ
Services commonly monitored together with Character AI
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 10 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on June 01, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
