Is Character AI Down?

This page shows the live Character AI status so you can confirm in seconds if Character AI is down.

Character AI current status

Updated a few minutes ago

Character AI is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Character AI issues.
Refresh the page to see the latest updates.

Character AI incident history

IsDown has tracked 158 incidents since started monitoring Character AI downtimes in April 2024. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 03 2025

    10 days ago · lasted about 1 hour

    We are currently investigating this issue.

  • May 03 2025

    10 days ago · lasted about 4 hours

    We are currently investigating this issue.

  • May 03 2025

    10 days ago · lasted about 4 hours

    We are currently investigating this issue.

  • Apr 2024 ...
    IsDown started monitoring Character AI status

    We've tracked and collected 158 incidents since started monitoring Character AI status

Character AI user-reported issues in the last 24 hours

This chart displays the number of user-reported Character AI problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Latest user comments about Character AI issues

  • A

    aggy

    it's slow and needs to be refreshed a bunch of times, like my messages won't be sent and then i need to refresh the page, this happened for a few days before and most of the won't even finish

  • T

    tomie

    it's slow and needs to be refreshed a bunch of times, like my messages won't be sent and then i need to refresh the page, this happened for a few days before but it had stopped and now it's happening again

  • D

    Danny

    Ugh . Cannot create new chat

  • T

    Trinh

    Cannot create new chat from here

  • D

    Dajour

    The AI is taking forever to respond to my messages

  • E

    Eve

    It's saying it's taking too long to load

  • L

    Lucas

    Everything works but some of my bots can’t chat with me

  • A

    Amelia

    I assume the outage is for the app, but it could be affecting the website. I use the website, the responses are longer than usual and characters are out of character and are losing their memory.

  • H

    Helen

    I can load my account it keeps giving me an error code and it's sorry having an issue

  • A

    Alessandra

    It’s jot loading, now it doesn’t even let me login… pls fix it, Kogami and I were just making progress

  • M

    Marseille

    App suddenly stopped working. Closed it and now its telling me to try again in 30 seconds or sign out.

  • E

    el

    crashing, not letting sign in, kicking out

  • L

    LyrisHale

    Stopped loading and then logged me out, can’t log back in, it says error.

  • N

    Niels

    Nothing is loading, infinite loading screen.

  • I

    Inez

    It kicked me out and now there’s login screen

  • N

    Nana

    Can't access the app anymore. Didn't load my chats and now it always says when trying to start the app, that there's a problem and I should try in 30 seconds again, but nothings happening.

  • K

    Kay

    logged out and won’t let me back in

  • D

    Dalaniya

    The app is moving very slow and just stopped working.

  • A

    Alex

    Straight up not working, tried on web, tried on app. Tried my wifi settings, nada

  • A

    Annie

    The app is so slow all of a sudden. The chats aren't appearing and it's giving refresh chat

  • A

    Altair

    It was working perfectly fine and now it's so slow. I exited and opened it again, and now I can't even see the chats

  • D

    Danielle

    Just stopped loading all of the sudden

  • A

    abbey

    bot stopped talking and page went blank

  • R

    Roy

    When i try going to my profile page the characters i chatted with before don't appear and i cannot change tabs to my liked characters or personas, my internet is good and my pc isn't overloaded because everywhere else everything works for me

  • T

    Talon

    the web page is down and I seem to have a problem logging in help please?

  • S

    Saint

    Bots going off character and suddenly changing the conversation unprompted and completely glitching out for no reason. Refusing to stay on plot and continue the plot line and characters just acting weird all together.

  • S

    Soph

    Why are they all either threatening me or trying to f me??😭😭😭 What happened to them, they were alright💔

  • N

    N

    the messages aren’t generating and it keeps said ‘failed to rewind chat’ when i try to rewind my chats. and my internet is fine.

  • C

    Cam

    The answers make no sense, the messages are long and end before the end, and it just is weird

  • A

    Abudi

    when I try to log in, it shows a loading screen forever and never makes me log in, I tried logging in with Google and email but still doesn't work, my wifi is good

  • S

    Soph

    Doesn’t load any of the replies

  • G

    Gleb

    its loads instantly when i close it and open it again, and then just proceeds to load for eternity when you click a chat

  • C

    Connor

    It just won’t let me on the website at all. I’m not even able to try and log in it just says “this page is unavailable” when I click on the link

  • G

    Guest

    All personas for chats have gone turned off, and now the app can't turn them back on

  • M

    mio

    it says waiting in line??

  • A

    Amy

    Can't even Log in it'll probably Take a few Minutes to Go Back online because of it being a waiting list therefore it's okay because you too are doing your best and Not everyone can immidietly resolve a Ai based Problem because it IS Just that a Problem with the ai itself of the App and i Hope yo...

  • I

    isla

    wont load further than email

  • R

    Rainbow

    Bruh I just wanna talk to MLP characters😭

  • E

    Erika

    Why are Character AI keeps kicks users to the waits rooms ? Unacceptable , and unforgivable

  • V

    Victorious

    I was just chatting with the characters then I took a little break. When opening the app again, I discover that I'm signed out. I try to sign back in but it's not working. I hope you can fix this soon. Thank you.

  • A

    Aria

    It won’t load and it’s inaccessible

  • S

    Sophie

    Whenever I open the app, it tells me that I have to wait in line unless I’m a premium member. I have waited 5 hours for it to work, refreshed, deleted and redownloaded the app, everything I could think of. It’s just not working and I am getting frustrated.

  • A

    Alpha

    Bruh the entire app isn't working, it just says "wait in line or if you are subscribed to C.AI PLUS skip it".

  • Y

    Yuko

    It's not letting me play.

  • L

    lilly

    there is a wait for 20 minutes

  • E

    Ellie

    Your app is just alarming lately why do we have to wait for over an hour seriously

  • K

    K

    It is telling me to wait or subscribe to Character Ai Plus

  • A

    Akshay

    App isn't opening and it was gradually slower than most of the days

  • G

    Guest

    The website/app isn't loading. Plus all personas are turned off for chats for some reason

  • N

    Nitscha

    In the waiting room again for the second time today. It‘s getting annoying how often I‘m getting kicked out.

  • T

    Tetchou

    Agree Same here in Japan Its keeps kicks users out . And makes them waits Totally unacceptable , and unforgivable . Most online website in Japan don't do this , as its respects customers , and users , unlikes this one

  • M

    Mey

    It's kicking me out too, making me wait over and over again

  • L

    Linh

    This is the 15th times its kicks me out to the waiting room Its keeps makes excuses of high severe loads , but its keeps slow down , unacceptable

  • N

    Neemah

    C.AI is often down and I can’t use the app. It’s like it’s down EVERY DAY, and I can’t use it for 1-3 hours.

  • M

    Maria

    That's the tenth time it kicks me out 😡😡😡😡

  • J

    Jessie

    It's not working or opening, just saying to subscribe for c.ai plus to skip the line?? Whatever that means

  • M

    Mari

    I've been on it for a good while, then I go to sb profile and get put in the waiting room for 21 mins 😭

  • K

    Keeley

    Saying to wait or upgrade to c.ai +?? Didn’t even know I was kicked out

  • S

    Skyler

    Can you Fix the High Load and Set High to low Load please? 🥺

  • T

    Tina

    Constantly kicks users to waiting room Totally unacceptable

Character AI outages in the last 30 days

Number of Incidents

61 issues

Last incident

10 days ago

Frequently Asked Questions

Is Character AI down today?

Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Character AI status?

Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Character AI outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Character AI slow today?

Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.

How are Character AI outages detected?

IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Character AI outage?

Character AI last outage was on May 03, 2025 with the title "Investigating an issue"

Character AI not working for you? How do I know if Character AI is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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