Check if Aircall is down, recent outages, user-reported issues, and outages map.
Aircall is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Aircall status data.
IsDown has tracked 325 incidents since started monitoring Aircall status in September 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 29, 2025
05:19 AM EDT
|
Minor | Contacts component is not working properly | 27 minutes |
|
Sep 24, 2025
06:17 AM EDT
|
Minor | Aircall app temporarily unavailable | about 4 hours |
|
Sep 18, 2025
12:12 PM EDT
|
Minor | Users Stuck in Calls, Cannot Place Outbound Calls | 28 minutes |
|
Sep 03, 2025
02:00 PM EDT
|
Minor | Login issues for SSO customers | about 1 hour |
|
Sep 02, 2025
10:08 AM EDT
|
Major | Analytics not displaying data | about 4 hours |
|
Aug 18, 2025
09:35 AM EDT
|
Minor | Analytics Dashboard, Live Monitoring Loading Delays | about 7 hours |
|
Aug 14, 2025
05:10 AM EDT
|
Minor | Logout action not updating Agent's status | about 3 hours |
|
Aug 11, 2025
05:35 PM EDT
|
Minor | Sign-in Redirect Issue on Aircall Workspace Desktop v1.8.1 (Windows) | about 21 hours |
|
Aug 11, 2025
11:32 AM EDT
|
Minor | Dashboard Errors in Team View and Smartflow Editing | 25 minutes |
|
Aug 11, 2025
04:49 AM EDT
|
Minor | Aircall App Freezing | about 1 hour |
Whenever some of our users are clicking the "phone" option to pull up Aircall in Salesforce, it says there is no connection even though our CTI is set up and our wifi is working
I cannot log in to the dashboard - It keeps coming back saying that I'm not connected to the network where I can connect just fine to other services. Tried clearing all website cache and still not able to log in.
Live monitoring, Call History takes time to load
Unable to tag make or hold calls
Network issues on calls but internet connection is stable
historical data of users are not shown
Can't contact anyone. It will say "this number is unreachable"
connection issue - trying to reconnect
People can't hear me when they call. They say I'm "Breaking up".
when dialing there is no keypad to enter extensions or select options
Not working here in Leeds UK
Aircall not displaying contacts name when i call and call tags not working. Integrations in hubspot not working too.
For the past half hour or so, my team and I have been unable to log in to Aircall.
Aircall is just loading and loading
Users cannot load the app or transfer calls
The app and dashboard are not showing anything, just a something went wrong message
Aircall is asking to reload the app and spinning after clicking reload
Entire Aircall platform is currently in a down state.
Not letting me sign in. Logo spins for a few minutes and then says there has been a problem.
Aircall is not working for me or my team currently 16-04-25 15:00 (GMT)
Desktop app will not load
Not loading on the app or on the laptop just says refresh
no ring sound, no end call sound
Unable to sign into the Desktop and Mobile app.
It keeps asking to reload
I answered a call this morning and it won't mark me as available no matter what i do
Aircall keeps closing he moment we try to answer our clients
disconnected calls and missed call logs
Impossible to reach out even to inner contacts, cannot browse messages
Live Monitoring will not load. Internet is good and all other pages of the aircall dashboard load except Live Monitoring and the Activity feed.
"Something went wrong" error message and will not refresh to show live monitoring.
something went wrong in dashboarding / app
Its getting crazy not letting any teammates answer calls
Cannot make outbound calls or receive inbound calls
Can't deal, grey deal button
Desktop app keeps loading
Cant properly connect to calls, inbound and outbound. calls have a bad connection IF they connect and after max 1 minute the call ends because of bad connection. my ethernet is stable, restarted the whole pc etc.
Connectivity issue, the whole teams air caller is down
Lines are cut while making calls.
Says I'm permanently offline and doesn't show contact info or phone call length
phone.aircall.io refused to connect
phone.aircall.io refused to connect
No Audio on Inbound/Outbound calls
App auto closing and unable to make calls
I am unable to receive calls and see any history.
I have 25mb/s but my outgoing calls are very choppy and inconsistent. I'm using the desktop application and Have a stable connection. This started happening 3 days ago
Incoming Calls, not possible
Outbound Texts are not working
Connecting only and no Wrap up time
sometimes its not working
i cant make calls from the app (canada)
Unable to recieve and make outgoing calls. Shows ringing but no audio or not ringing at all. then got disconnected
Calls are failing to connect or dropping suddenly altogether
No Audio for incoming calls
Phones are ringing but can not hear any customers on the line. Just blank
can not hear anyone on the other end, Aircall is down.
It is not ringing, even when it says it is I get dead air.
No audio for incoming calls.
I'm experiencing difficulty logging in as the app keeps loading
No incoming calls
| Component | Status |
|---|---|
| Servers availability | OK |
| Database availability | OK |
| aircall.io website | OK |
| Inbound calls | OK |
| Outbound calls | OK |
| Aircall Apps | OK |
| Admin Dashboard | OK |
| Integrations | OK |
| Public API | OK |
Services commonly monitored together with Aircall and alternatives
AWS
Microsoft Azure
Airtable
Google Cloud
Cloudflare
GitHub
Google Workspace
Adobe
Datadog US1
Fastly
HubSpot
Figma
Microsoft 365
Zoom
Slack
Cloud-based phone system designed for handling inbound and outbound calls, featuring an admin dashboard, integrations, public API, and app support for enhanced functionality.
Monitoring Aircall since September 2020
Tracking 9 Aircall services and regions
41 incidents in 2025
Number of Incidents
3 issues
Last incident
13 days ago
Be the first to know when Aircall goes down
Monitor All your Vendors in One Place
4522+ third-party services available to monitor
Know Before They Know
Alerts 30+ minutes before official updates
Stop the Ticket Flood
Cut "is it down?" tickets by 80%
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Aircall isn't down. You can check Aircall status and incident details on the top of the page. IsDown continuously monitors Aircall official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Aircall is currently operational. You can check Aircall status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Aircall being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Aircall official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Aircall last outage was on September 29, 2025 with the title "Contacts component is not working properly"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Aircall and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Aircall is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Aircall's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Aircall with maximum flexibility
IsDown monitors Aircall for major outages. A major outage is when Aircall experiences a critical issue that severely affects one or more services/regions. When Aircall marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Aircall status page for minor outages. A minor outage is when Aircall experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Aircall status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Aircall publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Aircall and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Aircall and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required
