Is CallTrackingMetrics Down? Check the current CallTrackingMetrics status

CallTrackingMetrics is operational

Updated a few minutes ago

CallTrackingMetrics not working for you?

Monitoring CallTrackingMetrics since April 2024. Learn more

Monitoring 80 CallTrackingMetrics services and regions

0 incidents in 2025

Current CallTrackingMetrics official ongoing incidents

No incidents reported in CallTrackingMetrics's status page

IsDown pulls data from CallTrackingMetrics's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

CallTrackingMetrics issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about CallTrackingMetrics problems

  • A

    Ali

    6 months ago

    unable to call out or answer calls, phone is grayed out.

  • N

    Nick

    6 months ago

    Phone system disappeared from system. Help desk is closed. Unable to answer calls

  • P

    P

    8 months ago

    API Connection no longer working

  • R

    Ryan

    9 months ago

    Dialed numbers are saying invalid/busy for no reason. When called off a cell phone we are able to connect to those numbers without issue.

  • L

    Lillian

    11 months ago

    Every time I try to pick up a call it drops it immediately. This is happening with multiple employees on different computers and with all calls.

  • J

    Julia

    11 months ago

    Cannot hear customers.Calls not working or text

CallTrackingMetrics outage history

IsDown has tracked 55 incidents since started monitoring CallTrackingMetrics status in April 2024.

  • Nov 22 2024

    4 months ago · lasted about 5 hours

    We are aware of intermittent errors occurring on the service. Our incident response team is investigating. More details

  • Sep 11 2024

    6 months ago · lasted about 12 hours

    We are currently investigating intermittent reports of customers having difficulty accessing our softphone. This is not affecting all regions. We will report back shortly. More details

  • Jun 11 2024

    9 months ago · lasted about 2 hours

    We are aware of issues currently affecting the indexing of tracking session data that might affect call routing that depends on the presence of that data. There will also be delays in this information showing in the call log and delayed indexing ... More details

  • Apr 2024 ...
    IsDown started monitoring CallTrackingMetrics status

    We've tracked and collected 55 incidents since started monitoring CallTrackingMetrics status

Sign up and check all outage history

CallTrackingMetrics outages in the last 30 days

Number of Incidents

0 issues

Last incident

111 days ago

Having problems with CallTrackingMetrics? What can you do?

  1. First, stay calm.

    • We know it's stressful when CallTrackingMetrics is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did CallTrackingMetrics already acknowledge the issue? And published a status update? (You can find it in the top of the page or in CallTrackingMetrics status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If CallTrackingMetrics is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about CallTrackingMetrics status changes

IsDown offers an easy way to monitor CallTrackingMetrics with maximum flexibility

Major Outages Notifications

IsDown monitors CallTrackingMetrics for major outages. A major outage is when CallTrackingMetrics experiences a critical issue that severely affects one or more services/regions. When CallTrackingMetrics marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CallTrackingMetrics status page for minor outages. A minor outage is when CallTrackingMetrics experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CallTrackingMetrics status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CallTrackingMetrics publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CallTrackingMetrics and all their 80 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CallTrackingMetrics and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is CallTrackingMetrics down today?

CallTrackingMetrics isn't down. You can check CallTrackingMetrics status and incident details on the top of the page. IsDown continuously monitors CallTrackingMetrics official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CallTrackingMetrics status?

CallTrackingMetrics is currently operational. You can check CallTrackingMetrics status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CallTrackingMetrics outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CallTrackingMetrics slow today?

Currently there's no report of CallTrackingMetrics being slow. Check on the top of the page if there are any reported problems by other users.

How are CallTrackingMetrics outages detected?

IsDown monitors the CallTrackingMetrics official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CallTrackingMetrics outage?

CallTrackingMetrics last outage was on November 22, 2024 with the title "Investigating Potential Issue"

CallTrackingMetrics not working for you? How do I know if CallTrackingMetrics is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check CallTrackingMetrics status and outages?
Why use IsDown to monitor CallTrackingMetrics instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallTrackingMetrics and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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