Check if CallTrackingMetrics is down, official outages, user-reported issues, and outages map.
CallTrackingMetrics is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CallTrackingMetrics status data.
IsDown has tracked 63 incidents since started monitoring CallTrackingMetrics status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
10:20 AM EDT
|
Major
Upstream vendors continue to have issues affecting CTM services. We will continue to monitor and ...
|
about 10 hours |
Oct 20, 2025
06:15 AM EDT
|
Major
Our investigation confirms that several CTM services are affected due to an outage with an upstre...
|
about 3 hours |
Sep 02, 2025
03:23 PM EDT
|
Minor
We are aware of reports of slowness affecting some areas of our platform. Our incident response t...
|
about 1 hour |
Aug 06, 2025
10:00 AM EDT
|
Minor
We are currently investigating an issue where Softphone agents are not being signaled for an inbo...
|
about 2 hours |
Jul 28, 2025
11:48 AM EDT
|
Minor
We are currently investigating this issue.
|
about 20 hours |
Jul 22, 2025
04:03 PM EDT
|
Minor
We are working to reduce the backlog
|
about 2 hours |
Jun 17, 2025
03:30 PM EDT
|
Minor
We are aware of errors occurring on the service. Our incident response team is investigating.
|
about 4 hours |
Mar 31, 2025
11:50 AM EDT
|
Major
We are aware of intermittent errors affecting your ability to answer calls. Our incident respons...
|
about 2 hours |
Nov 22, 2024
06:36 PM EST
|
Major
We are aware of intermittent errors occurring on the service. Our incident response team is inve...
|
about 5 hours |
Sep 10, 2024
08:50 PM EDT
|
Major
We are currently investigating intermittent reports of customers having difficulty accessing our ...
|
about 12 hours |
Ali - unable to call out or answer calls, phone is grayed out. .
Nick - Phone system disappeared from system. Help desk is closed. Unable to answer calls .
P - API Connection no longer working.
Ryan - Dialed numbers are saying invalid/busy for no reason. When called off a cell phone we are able to connect to those numbers without issue. .
Lillian - Every time I try to pick up a call it drops it immediately. This is happening with multiple employees on different computers and with all calls..
Julia - Cannot hear customers.Calls not working or text .
Component | Status |
---|---|
Application Availability | OK |
Calls | OK |
Texts | MINOR |
Softphone | OK |
Amazon Web Services | OK |
Google Ads/Analytics | OK |
Payment processing | OK |
Phone Numbers | OK |
Reporting | OK |
Notifications | OK |
API | OK |
CallTrackingMetrics is a communication platform that integrates voice, SMS, and MMS services across global networks to track and manage client interactions and campaigns.
Monitoring CallTrackingMetrics since April 2024
Tracking 80 CallTrackingMetrics services and regions
8 incidents in 2025
CallTrackingMetrics isn't down. You can check CallTrackingMetrics status and incident details on the top of the page. IsDown continuously monitors CallTrackingMetrics official status page every few minutes. In the last 24 hours, there were 2 outages reported.
CallTrackingMetrics is currently operational. You can check CallTrackingMetrics status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CallTrackingMetrics being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CallTrackingMetrics official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CallTrackingMetrics last outage was on October 20, 2025 with the title "Intermittent issues with softphone"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CallTrackingMetrics and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CallTrackingMetrics is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CallTrackingMetrics's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to CallTrackingMetrics's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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