What is Crypto.com current status?

Crypto.com is currently operational. You can check Crypto.com status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Crypto.com down today?

Crypto.com was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Crypto.com status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Crypto.com outages, issues and problems' at the top of the page.

When was the last Crypto.com outage?

Crypto.com last outage was on April 15, 2025 with the title "Intermittent issues with Exchange Web and App"

How to monitor or check Crypto.com status?

You can use IsDown service or go to Crypto.com official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Crypto.com is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Crypto.com has issues. Crypto.com official status page might also offer notification options such as email, SMS, or Slack.

Crypto.com Status - Is Crypto.com Down? Check current status

Active incident

Trading and Deposit of SHRAP are temporary paused

started 4 months ago

Trading and Deposit of SHRAP are temporary paused

Crypto.com issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Crypto.com problems

R

Ronnie

15 days ago

App is not opening. just stops and shuts down
J

Jack

about 2 months ago

Unable to purchase alt coins
M

Mar

2 months ago

I am not able to log into the website on my app. Is it down?
D

Danny

3 months ago

App doesn’t work. Can’t check my portfolio
A

Anon

3 months ago

Can’t open app with fingerprint or reset it, just get an error
S

shannon

3 months ago

The app is not opening up
S

Sydney

3 months ago

I can't log into my account it's reporting an error message.
K

Ken

3 months ago

I can't log in to crypto.com
D

Debbie

3 months ago

Card payment goes through, bank deducts payment , doesn’t show my purchase product on crypto.com
R

Ruben

Fiat Wallets 3 months ago

Its not showing the fiat wallet option
R

ramil

4 months ago

blue screen cannot log in on my mobile app
D

Dave

Crypto.com App 4 months ago

The logo is all that is showing when logging in?
M

Michael

4 months ago

The app is extremely slow, can't load options/leverage trading and accounts don't load. My internet is working perfectly fine, so I assume this is an issue with the app itself, or someone is messing with the server at their end. I started to transition all my assets to other broker that are more...
M

Monica

5 months ago

I’ve tried to withdraw money using arbitrum, cron, eth and they stay pending! Frustrating so frustrating!
T

Tamara

5 months ago

Cannot buy any crypto. Constant fail since yesterday. Got one transaction through for USDC but now nothing works. Terrible Chat Support. No tickets. Took 1 1/2 hrs just to report an issue. No follow up. Just try again later.
D

Don

6 months ago

Cloudflare partner is down
V

Vince

8 months ago

It will not load, won't show my account, no other data coming up except the main screen.
S

Sam

8 months ago

I put my pin on the app and it says wrong pin when I try forgot pin it doesn’t do anything
T

T

8 months ago

Transferring funds from their defi app onto the native app.
M

Mike

9 months ago

Newly listed coins cannot be displayed. An error is displayed.
R

Rufee

Crypto.com App 10 months ago

Rate Expired keeps appearing and i can't trade BTC
K

Ken

11 months ago

Cannot login with ios app
S

Stan

Crypto.com App 11 months ago

The app doesn’t work neither does the website open
R

Rick

11 months ago

I cannot log on and start a registration at all. The site just freezes
G

Graham

Deposits 12 months ago

Made a deposit at 10am, still hasn’t transferred into my crypto.com account fiat wallet.

Crypto.com outage history

IsDown has tracked 407 incidents since started monitoring Crypto.com status in February 2021.

Apr 15 2025

Intermittent issues with Exchange Web and App

14 days ago · lasted 36 minutes

We are experiencing some intermittent issues with Exchange Web and App due to a temporary network interruption in the AWS data center. Our teams are looking into this issue with the highest urgency. We appreciate your patience and will keep you p... More details
Apr 09 2025

Intermittent Issue with Crypto.com Visa Card 3D-Secure SMS Authentication

20 days ago · lasted 44 minutes

We have identified an issue with sending SMS OTP. Please bear with us whilst our teams are currently investigating this with the highest priority. More details
Mar 24 2025

Issues with SCB USD SWIFT Singapore Deposits / Withdrawals

about 1 month ago · lasted about 1 hour

We are currently experiencing a temporary interruption affecting USD international transfers for Singapore users. Our teams are actively working to restore the service. We apologize for any inconvenience and thank you for your patience. More details
Feb 2021 ...

IsDown started monitoring Crypto.com status

We've tracked and collected 407 incidents since started monitoring Crypto.com status

Having problems with Crypto.com? What can you do?

First, stay calm.
- We know it's stressful when Crypto.com is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Crypto.com already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Crypto.com status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Crypto.com is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.