Is Crypto.com Down? Check the current Crypto.com status

Crypto.com is operational

Updated

Crypto.com not working for you?

Monitoring Crypto.com since February 2021. Learn more

Monitoring 19 Crypto.com services and regions

16 incidents in 2025

Active incident

Trading and Deposit of SHRAP are temporary paused

started 3 months ago

Trading and Deposit of SHRAP are temporary paused

Crypto.com issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Crypto.com problems

  • J

    Jack

    9 days ago

    Unable to purchase alt coins

  • M

    Mar

    12 days ago

    I am not able to log into the website on my app. Is it down?

  • D

    Danny

    about 1 month ago

    App doesn’t work. Can’t check my portfolio

  • A

    Anon

    about 1 month ago

    Can’t open app with fingerprint or reset it, just get an error

  • S

    shannon

    about 1 month ago

    The app is not opening up

  • S

    Sydney

    about 2 months ago

    I can't log into my account it's reporting an error message.

  • K

    Ken

    about 2 months ago

    I can't log in to crypto.com

  • D

    Debbie

    about 2 months ago

    Card payment goes through, bank deducts payment , doesn’t show my purchase product on crypto.com

  • R

    Ruben

    about 2 months ago

    Fiat Wallets Its not showing the fiat wallet option

  • R

    ramil

    about 2 months ago

    blue screen cannot log in on my mobile app

  • D

    Dave

    2 months ago

    Crypto.com App The logo is all that is showing when logging in?

  • M

    Michael

    3 months ago

    The app is extremely slow, can't load options/leverage trading and accounts don't load. My internet is working perfectly fine, so I assume this is an issue with the app itself, or someone is messing with the server at their end. I started to transition all my assets to other broker that are more...

  • M

    Monica

    3 months ago

    I’ve tried to withdraw money using arbitrum, cron, eth and they stay pending! Frustrating so frustrating!

  • T

    Tamara

    4 months ago

    Cannot buy any crypto. Constant fail since yesterday. Got one transaction through for USDC but now nothing works. Terrible Chat Support. No tickets. Took 1 1/2 hrs just to report an issue. No follow up. Just try again later.

  • D

    Don

    4 months ago

    Cloudflare partner is down

  • V

    Vince

    6 months ago

    It will not load, won't show my account, no other data coming up except the main screen.

  • S

    Sam

    6 months ago

    I put my pin on the app and it says wrong pin when I try forgot pin it doesn’t do anything

  • T

    T

    6 months ago

    Transferring funds from their defi app onto the native app.

  • M

    Mike

    7 months ago

    Newly listed coins cannot be displayed. An error is displayed.

  • R

    Rufee

    9 months ago

    Crypto.com App Rate Expired keeps appearing and i can't trade BTC

  • K

    Ken

    9 months ago

    Cannot login with ios app

  • S

    Stan

    9 months ago

    Crypto.com App The app doesn’t work neither does the website open

  • R

    Rick

    9 months ago

    I cannot log on and start a registration at all. The site just freezes

  • G

    Graham

    10 months ago

    Deposits Made a deposit at 10am, still hasn’t transferred into my crypto.com account fiat wallet.

Crypto.com outage history

IsDown has tracked 401 incidents since started monitoring Crypto.com status in February 2021.

  • Feb 17 2025
    Prime users unable to create margin orders

    21 days ago · lasted 7 minutes

    We are currently investigating an issue where prime users are unable to create margin orders. We will update as soon as the issue is resolved. More details

  • Feb 12 2025

    One of our Euro Fiat Wallet providers, OpenPayd, is currently having issues. During this period, users may experience short delays with their OpenPayd Euro Fiat deposits and withdrawals. Users are encouraged to select our alternative v... More details

  • Jan 27 2025
    UAE AED deposit via IPI delay

    about 1 month ago · lasted 4 days

    Our UAE fiat wallet vendor "Standard Chartered Bank" is having issues processing AED deposits (via IPI) Deposit via RTGS remain unaffected Our teams are looking into this issue with our vendors with the highest urgency More details

  • Feb 2021 ...
    IsDown started monitoring Crypto.com status

    We've tracked and collected 401 incidents since started monitoring Crypto.com status

Crypto.com outages in the last 30 days

Number of Incidents

2 issues

Last incident

20 days ago

Having problems with Crypto.com? What can you do?

  1. First, stay calm.

    • We know it's stressful when Crypto.com is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Crypto.com already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Crypto.com status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Crypto.com is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Check Crypto.com components, services, or regions current status in real-time

Crypto.com App
OK
Crypto.com App Wallet
OK
Crypto.com Exchange (Spot/Derivatives)
OK

Check the status of Crypto.com alternatives & related services

Coinbase OK
24 incidents in the last 30 days
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Blockchain OK
1 incidents in the last 30 days
Compare Crypto.com vs. Blockchain
Luno OK
24 incidents in the last 30 days
Compare Crypto.com vs. Luno
Coinbase Prime OK
15 incidents in the last 30 days
Compare Crypto.com vs. Coinbase Prime

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OK
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OK
Jira Software
OK
1Password
OK
PayPal
OK
Blockchain
OK
GitHub
OK
Azure
OK
Aircall
OK

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RealVNC user reports
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Flip user reports

Frequently Asked Questions

Is Crypto.com down today?

Crypto.com isn't down. You can check Crypto.com status and incident details on the top of the page. IsDown continuously monitors Crypto.com official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Crypto.com status?

Crypto.com is currently operational. You can check Crypto.com status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Crypto.com outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Crypto.com slow today?

Yes, Crypto.com might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Crypto.com outages detected?

IsDown monitors the Crypto.com official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Crypto.com outage?

Crypto.com last outage was on February 17, 2025 with the title "Prime users unable to create margin orders"

Crypto.com not working for you? How do I know if Crypto.com is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.