Helium status - Is Helium Down?

This page shows the live Helium status so you can confirm in seconds if Helium is down.

Helium current status

Updated

Helium is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Helium issues.
Refresh the page to see the latest updates.

Helium user-reported issues in the last 24 hours

This chart displays the number of user-reported Helium problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Helium outage history

IsDown has tracked 194 incidents since started monitoring Helium downtimes in June 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 08 2025

    29 days ago · lasted about 4 hours

    The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet app. This appears to be due to a downstream dependency on an infrastructure provider that helps index Helium data for clients like the Helium Wallet.

  • May 04 2024

    about 1 year ago · lasted 5 days

    Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button or try again later.

  • Apr 06 2024

    about 1 year ago · lasted 27 days

    Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.

  • Apr 03 2024

    about 1 year ago · lasted 36 minutes

    As reported by the community, The Helium Console has been dropping device uplinks since approximately 1:30 UTC. We are currently looking into it.

  • Feb 06 2024

    about 1 year ago · lasted about 6 hours

    As noted on status.solana.com, the Solana network is currently experiencing a chain halt which may affect some activity for Helium network users. Notably, deployers will not be able to onboard or move Hotspots and token holders may not be able to ...

  • Jun 2021 ...
    IsDown started monitoring Helium status

    We've tracked and collected 194 incidents since started monitoring Helium status

Latest user comments about Helium issues

  • V

    V

    Doesn`t load Cerebro - 0% for 20 minutes

  • S

    Sam

    Token won’t swap and won’t let me claim rewards

  • D

    Drew

    Not providing cell service in west omaha

  • S

    Sergio

    It just stopped working on my phone out of nowhere. It no longer makes calls or text or use the Internet

  • J

    Johny

    Hi, I I use a GPS tracker that uses the helium network in the Czech Republic. Unfortunately, the tracker has not been reporting for several days. It is fully charged and functional. Is it possible that site is no longer active?

  • A

    Andy

    My miner and many others I have checked around me all indicate being inactive (mine was fine yesterday - Active, but did not earn any IOT. Is there something going on?

  • R

    Rick

    All helium miners in my area are listed as inactive including my miners. Whats up? At first I thought the latest update 1.0.3.18 to my Bobcat 300 miner was the issue, but everyone is showing inactive in my area. Now I just checked a few in the U.S. and around the world and everyone is showing ...

  • C

    Christian

    I have been collecting IOT for years now nothing for two months straight. I asserted location is added to the block chain. It says it’s active but when I go to explorer it says it’s inactive. I have enough SOL and everything.

  • K

    Kevin

    App does not show radios or rewards

  • J

    Jan

    API

    My Pisces p100 shows: Helium API error. And that's it. How to fix, please?

Helium outages in the last 30 days

Number of Incidents

1 issues

Last incident

29 days ago

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Frequently Asked Questions

Is Helium down today?

Helium isn't down. You can check Helium status and incident details on the top of the page. IsDown continuously monitors Helium official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Helium status?

Helium is currently operational. You can check Helium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Helium outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Helium slow today?

Currently there's no report of Helium being slow. Check on the top of the page if there are any reported problems by other users.

How are Helium outages detected?

IsDown monitors the Helium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Helium outage?

Helium last outage was on April 08, 2025 with the title "Hotspot Rewards Claim Outage"

Helium not working for you? How do I know if Helium is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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