Check if Helium is down, official outages, user-reported issues, and outages map.
Helium is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 200 incidents since started monitoring Helium status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helium outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 16, 2025
07:30 PM EDT
|
Major
We are aware of an issue affecting access to the Helium Mobile Builder Dashboard.
Some users ma...
|
about 15 hours |
|
Oct 01, 2025
02:06 PM EDT
|
Minor
Native token swap functionality in the Helium Wallet app is currently unavailable due to a downst...
|
about 3 hours |
|
Sep 02, 2025
05:22 PM EDT
|
Major
We are currently investigating reports of mobile onboarding failures. Affected users may see the ...
|
42 minutes |
|
Aug 29, 2025
06:11 PM EDT
|
Minor
Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset o...
|
about 1 month |
|
Aug 22, 2025
01:23 PM EDT
|
Minor
We are currently investigating reports of Error 522 (Connection Timeout) affecting some users dur...
|
about 1 hour |
|
Jun 23, 2025
01:02 PM EDT
|
Minor
We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hot...
|
about 2 months |
|
Apr 08, 2025
03:07 PM EDT
|
Minor
The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet ...
|
about 4 hours |
|
May 04, 2024
01:29 AM EDT
|
Minor
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot rewar...
|
5 days |
|
Apr 05, 2024
08:18 PM EDT
|
Minor
Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transacti...
|
27 days |
|
Apr 03, 2024
10:49 AM EDT
|
Minor
As reported by the community, The Helium Console has been dropping device uplinks since approxima...
|
36 minutes |
See what users are saying about Helium issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Maddie - Operation Timed Out on sign in for app.
Mart - For about 2 weeks my Pisces P100 shows Helium API Error. Reboots do not help, newest firmware is installed. It never had the error that long before..
Jose - Data is not working on mobile phone. .
Pj - Helium Mobile phone service on android is inoperable .
V - Doesn`t load Cerebro - 0% for 20 minutes.
Sam - Token won’t swap and won’t let me claim rewards .
Drew - Not providing cell service in west omaha.
Sergio - It just stopped working on my phone out of nowhere. It no longer makes calls or text or use the Internet.
Johny - Hi, I I use a GPS tracker that uses the helium network in the Czech Republic. Unfortunately, the tracker has not been reporting for several days. It is fully charged and functional. Is it possible that site is no longer active?.
Andy - My miner and many others I have checked around me all indicate being inactive (mine was fine yesterday - Active, but did not earn any IOT. Is there something going on?.
Rick - All helium miners in my area are listed as inactive including my miners. Whats up? At first I thought the latest update 1.0.3.18 to my Bobcat 300 miner was the issue, but everyone is showing inactive in my area. Now I just checked a few in the U.S. and around the world and everyone is showing ....
Christian - I have been collecting IOT for years now nothing for two months straight. I asserted location is added to the block chain. It says it’s active but when I go to explorer it says it’s inactive. I have enough SOL and everything..
Kevin - App does not show radios or rewards.
Jan - My Pisces p100 shows: Helium API error. And that's it. How to fix, please?.
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| Blockchain status | OK | View details |
| Consensus Groups status | OK | View details |
| Proof-of-Coverage status | OK | View details |
| Router status | OK | View details |
Helium is a decentralized blockchain network for IoT devices, featuring a proof-of-coverage consensus mechanism, API, router, and consensus groups to verify network coverage and data transactions.
Monitoring Helium since June 2021
Tracking 5 Helium services and regions
7 incidents in 2025
Helium isn't down. You can check Helium status and incident details on the top of the page. IsDown continuously monitors Helium official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helium is currently operational. You can check Helium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helium being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helium last outage was on October 16, 2025 with the title "Helium Mobile Builder Dashboard Outage"
IsDown and DownDetector help users determine if Helium is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helium's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.