Is Helium Down? Check the current Helium status

Helium is operational

Updated

Helium not working for you?

Monitoring Helium since June 2021. Learn more

Monitoring 5 Helium services and regions

0 incidents in 2025

Current Helium official ongoing incidents

No incidents reported in Helium's status page

IsDown pulls data from Helium's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Helium issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Helium problems

  • V

    V

    20 days ago

    Doesn`t load Cerebro - 0% for 20 minutes

  • S

    Sam

    about 2 months ago

    Token won’t swap and won’t let me claim rewards

  • D

    Drew

    3 months ago

    Not providing cell service in west omaha

  • S

    Sergio

    6 months ago

    It just stopped working on my phone out of nowhere. It no longer makes calls or text or use the Internet

  • J

    Johny

    7 months ago

    Hi, I I use a GPS tracker that uses the helium network in the Czech Republic. Unfortunately, the tracker has not been reporting for several days. It is fully charged and functional. Is it possible that site is no longer active?

  • A

    Andy

    8 months ago

    My miner and many others I have checked around me all indicate being inactive (mine was fine yesterday - Active, but did not earn any IOT. Is there something going on?

  • R

    Rick

    9 months ago

    All helium miners in my area are listed as inactive including my miners. Whats up? At first I thought the latest update 1.0.3.18 to my Bobcat 300 miner was the issue, but everyone is showing inactive in my area. Now I just checked a few in the U.S. and around the world and everyone is showing ...

  • C

    Christian

    10 months ago

    I have been collecting IOT for years now nothing for two months straight. I asserted location is added to the block chain. It says it’s active but when I go to explorer it says it’s inactive. I have enough SOL and everything.

  • K

    Kevin

    10 months ago

    App does not show radios or rewards

  • J

    Jan

    11 months ago

    API My Pisces p100 shows: Helium API error. And that's it. How to fix, please?

Helium outage history

IsDown has tracked 193 incidents since started monitoring Helium status in June 2021.

  • May 04 2024
    Solana Network Congestion

    10 months ago · lasted 5 days

    Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button or try again later. More details

  • Apr 06 2024
    Solana Network Congestion

    11 months ago · lasted 27 days

    Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions. More details

  • Apr 03 2024
    Helium Console Packet Drops

    11 months ago · lasted 36 minutes

    As reported by the community, The Helium Console has been dropping device uplinks since approximately 1:30 UTC. We are currently looking into it. More details

  • Jun 2021 ...
    IsDown started monitoring Helium status

    We've tracked and collected 193 incidents since started monitoring Helium status

Helium outages in the last 30 days

Number of Incidents

0 issues

Last incident

312 days ago

Having problems with Helium? What can you do?

  1. First, stay calm.

    • We know it's stressful when Helium is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Helium already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Helium status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Helium is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Check Helium components, services, or regions current status in real-time

API
OK
Blockchain
OK
Consensus Groups
OK
Proof-of-Coverage
OK
Router
OK

Check the status of Helium alternatives & related services

Coinbase OK
23 incidents in the last 30 days
Compare Helium vs. Coinbase
Crypto.com OK
2 incidents in the last 30 days
Compare Helium vs. Crypto.com
Blockchain OK
1 incidents in the last 30 days
Compare Helium vs. Blockchain
Luno OK
24 incidents in the last 30 days
Compare Helium vs. Luno
Coinbase Prime OK
13 incidents in the last 30 days
Compare Helium vs. Coinbase Prime

Companies that monitor Helium also follow the status of these services

Google Cloud
OK
AWS
OK
Cloudflare
MINOR
HubSpot
OK
Aircall
OK
GitHub
OK
Datadog US1
OK
Airtable
MINOR
DigitalOcean
OK
Fastly
OK
Zoom
MINOR
Slack
OK
Basecamp / 37signals
OK
Snowflake
OK
Stripe
MAJOR

Reports by users in other services in the last 12 hours

Steam https://store.steampowered.com/?l=portuguese
Steam user reports
WellSky https://wellsky.com
WellSky user reports
Astound https://www.astound.com/
Astound user reports
Articulate https://www.articulate.com/
Articulate user reports
Microsoft 365
Microsoft 365 user reports
Unleash https://www.getunleash.io/
Unleash user reports
Airbase https://airbase.com
Airbase user reports
Scribe https://scribehow.com
Scribe user reports
Blooket https://www.blooket.com/
Blooket user reports
Later https://later.com
Later user reports

Frequently Asked Questions

Is Helium down today?

Helium isn't down. You can check Helium status and incident details on the top of the page. IsDown continuously monitors Helium official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Helium status?

Helium is currently operational. You can check Helium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Helium outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Helium slow today?

Currently there's no report of Helium being slow. Check on the top of the page if there are any reported problems by other users.

How are Helium outages detected?

IsDown monitors the Helium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Helium outage?

Helium last outage was on May 04, 2024 with the title "Solana Network Congestion"

Helium not working for you? How do I know if Helium is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.