Check if Helium is down, recent outages, user-reported issues, and outages map.
Helium is working normally
Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiv...
Report your issue to help others see what's happening with Helium.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Helium status data.
IsDown has tracked 199 incidents since started monitoring Helium status in June 2021. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Oct 01, 2025
08:06 PM CEST
|
Minor | Helium Wallet Native Swap Outage | about 3 hours |
Sep 02, 2025
11:22 PM CEST
|
Major | Mobile Onboarding Failures | 42 minutes |
Aug 22, 2025
07:23 PM CEST
|
Minor | Investigating: Error 522 | about 1 hour |
Jun 23, 2025
07:02 PM CEST
|
Minor | FreedomFI AGW Unable to Onboard as IoT | about 2 months |
Apr 08, 2025
09:07 PM CEST
|
Minor | Hotspot Rewards Claim Outage | about 4 hours |
May 04, 2024
07:29 AM CEST
|
Minor | Solana Network Congestion | 5 days |
Apr 06, 2024
02:18 AM CEST
|
Minor | Solana Network Congestion | 27 days |
Apr 03, 2024
04:49 PM CEST
|
Minor | Helium Console Packet Drops | 36 minutes |
Feb 06, 2024
10:53 AM CET
|
Major | Solana Halt | about 6 hours |
Operation Timed Out on sign in for app
For about 2 weeks my Pisces P100 shows Helium API Error. Reboots do not help, newest firmware is installed. It never had the error that long before.
Data is not working on mobile phone.
Helium Mobile phone service on android is inoperable
Doesn`t load Cerebro - 0% for 20 minutes
Token won’t swap and won’t let me claim rewards
Not providing cell service in west omaha
It just stopped working on my phone out of nowhere. It no longer makes calls or text or use the Internet
Hi, I I use a GPS tracker that uses the helium network in the Czech Republic. Unfortunately, the tracker has not been reporting for several days. It is fully charged and functional. Is it possible that site is no longer active?
My miner and many others I have checked around me all indicate being inactive (mine was fine yesterday - Active, but did not earn any IOT. Is there something going on?
All helium miners in my area are listed as inactive including my miners. Whats up? At first I thought the latest update 1.0.3.18 to my Bobcat 300 miner was the issue, but everyone is showing inactive in my area. Now I just checked a few in the U.S. and around the world and everyone is showing ...
I have been collecting IOT for years now nothing for two months straight. I asserted location is added to the block chain. It says it’s active but when I go to explorer it says it’s inactive. I have enough SOL and everything.
App does not show radios or rewards
My Pisces p100 shows: Helium API error. And that's it. How to fix, please?
Component | Status |
---|---|
Blockchain | OK |
API | OK |
Consensus Groups | OK |
Proof-of-Coverage | OK |
Router | OK |
Quickly access the status of Helium and 4484+ services
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Helium is a decentralized blockchain network for IoT devices, featuring a proof-of-coverage consensus mechanism, API, router, and consensus groups to verify network coverage and data transactions.
Monitoring Helium since June 2021
Tracking 5 Helium services and regions
6 incidents in 2025
Number of Incidents
1 issues
Last incident
4 days ago
Helium isn't down. You can check Helium status and incident details on the top of the page. IsDown continuously monitors Helium official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helium is currently operational. You can check Helium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Helium might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Helium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helium last outage was on October 01, 2025 with the title "Helium Wallet Native Swap Outage"
IsDown and DownDetector help users determine if Helium is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helium's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.