Live Helium status. See if Helium is down, view recent outages, and get real-time alerts when problems start.
Helium is operational
IsDown pulls data from Helium's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 194 incidents since started monitoring Helium status in June 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 2 months ago · lasted about 4 hours
The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet app. This appears to be due to a downstream dependency on an infrastructure provider that helps index Helium data for clients like the Helium Wallet.
about 1 year ago · lasted 5 days
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button or try again later.
about 1 year ago · lasted 27 days
Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.
We've tracked and collected 194 incidents since started monitoring Helium status
V
Doesn`t load Cerebro - 0% for 20 minutes
Sam
Token won’t swap and won’t let me claim rewards
Drew
Not providing cell service in west omaha
Sergio
It just stopped working on my phone out of nowhere. It no longer makes calls or text or use the Internet
Johny
Hi, I I use a GPS tracker that uses the helium network in the Czech Republic. Unfortunately, the tracker has not been reporting for several days. It is fully charged and functional. Is it possible that site is no longer active?
Andy
My miner and many others I have checked around me all indicate being inactive (mine was fine yesterday - Active, but did not earn any IOT. Is there something going on?
Rick
All helium miners in my area are listed as inactive including my miners. Whats up? At first I thought the latest update 1.0.3.18 to my Bobcat 300 miner was the issue, but everyone is showing inactive in my area. Now I just checked a few in the U.S. and around the world and everyone is showing ...
Christian
I have been collecting IOT for years now nothing for two months straight. I asserted location is added to the block chain. It says it’s active but when I go to explorer it says it’s inactive. I have enough SOL and everything.
Kevin
App does not show radios or rewards
Jan
My Pisces p100 shows: Helium API error. And that's it. How to fix, please?
Services commonly monitored together with Helium
Helium isn't down. You can check Helium status and incident details on the top of the page. IsDown continuously monitors Helium official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helium is currently operational. You can check Helium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helium being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helium last outage was on April 08, 2025 with the title "Hotspot Rewards Claim Outage"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
