Is Helium Down? Current Status & Real-time Updates

Check if Helium is down, recent outages, user-reported issues, and outages map.

Helium status - Is it down right now?

Helium is working normally

HMH - Speed Test Failures

started 14 days ago

Following the recent Mobile Oracle infrastructure migration, the team has noticed that a subset of HMHs are failing to submit speed tests. The lack of speed tests will prevent a Hotspot from receiv...

Helium not working today?

 

Helium outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Helium Outage Map

View Helium Outage Reports Map

Recent Helium Outages and Downtime History

IsDown has tracked 198 incidents since started monitoring Helium status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Sep 02 2025
    Mobile Onboarding Failures

    11 days ago · lasted 42 minutes

    We are currently investigating reports of mobile onboarding failures. Affected users may see the following error when attempting to onboard: {"InstructionError":[2,{"Custom":6016}]} Impact: All new Mobile onboards are currently failing. Existing ...

  • Aug 22 2025
    Investigating: Error 522

    22 days ago · lasted about 1 hour

    We are currently investigating reports of Error 522 (Connection Timeout) affecting some users during onboarding and hotspot updates. Impact: users may see a timeout or error message when attempting to complete payments or update antenna informati...

  • Jun 2021 ...
    IsDown started monitoring Helium status

    We've tracked and collected 198 incidents since started monitoring Helium status

Helium problems reported by users

  • M

    Maddie

    Operation Timed Out on sign in for app

  • M

    Mart

    For about 2 weeks my Pisces P100 shows Helium API Error. Reboots do not help, newest firmware is installed. It never had the error that long before.

  • J

    Jose

    Data is not working on mobile phone.

  • P

    Pj

    Helium Mobile phone service on android is inoperable

  • V

    V

    Doesn`t load Cerebro - 0% for 20 minutes

  • S

    Sam

    Token won’t swap and won’t let me claim rewards

  • D

    Drew

    Not providing cell service in west omaha

  • S

    Sergio

    It just stopped working on my phone out of nowhere. It no longer makes calls or text or use the Internet

  • J

    Johny

    Hi, I I use a GPS tracker that uses the helium network in the Czech Republic. Unfortunately, the tracker has not been reporting for several days. It is fully charged and functional. Is it possible that site is no longer active?

  • A

    Andy

    My miner and many others I have checked around me all indicate being inactive (mine was fine yesterday - Active, but did not earn any IOT. Is there something going on?

  • R

    Rick

    All helium miners in my area are listed as inactive including my miners. Whats up? At first I thought the latest update 1.0.3.18 to my Bobcat 300 miner was the issue, but everyone is showing inactive in my area. Now I just checked a few in the U.S. and around the world and everyone is showing ...

  • C

    Christian

    I have been collecting IOT for years now nothing for two months straight. I asserted location is added to the block chain. It says it’s active but when I go to explorer it says it’s inactive. I have enough SOL and everything.

  • K

    Kevin

    App does not show radios or rewards

  • J

    Jan

    API

    My Pisces p100 shows: Helium API error. And that's it. How to fix, please?

Frequently Asked Questions

Is Helium down today?

Helium isn't down. You can check Helium status and incident details on the top of the page. IsDown continuously monitors Helium official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Helium status?

Helium is currently operational. You can check Helium status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Helium outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Helium down today or just slow?

Yes, Helium might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Helium outages detected?

IsDown monitors the Helium official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Helium having an outage right now?

Helium last outage was on September 02, 2025 with the title "Mobile Onboarding Failures"

Helium down for everyone or just me?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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