Is HeyGen Down? Check current status

Check if HeyGen is down, official outages, user-reported issues, and outages map.

Current HeyGen status

HeyGen is working normally

Updated from HeyGen official status page a few minutes ago

HeyGen not working for you?

HeyGen service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
HeyGen Outage Map

View HeyGen Reports Map

Track HeyGen on your status page

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

HeyGen recent outages and downtime history

IsDown has tracked 20 incidents since started monitoring HeyGen status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official HeyGen outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 21, 2025
01:41 PM EDT
Minor
Avatar iv generation is slower than usual
Avatar iv generation is slower than usual
about 5 hours
Oct 01, 2025
12:27 PM EDT
Minor
Slow processing on our avatar iv model
we are seeing slow processing on our avatar iv model. We are actively working on it
about 4 hours
Sep 21, 2025
12:58 AM EDT
Minor
Partial Outage on Video Generation and Text to speech
We are facing an outage from a text to speech provider impacting video generation. Our provider ...
about 2 hours
Sep 19, 2025
07:54 AM EDT
Minor
avatar iv generation is experiencing issues
avatar iv generation is experiencing issues
39 minutes
Sep 12, 2025
10:41 AM EDT
Minor
Avatar iv processing is slower than normal
Avatar iv processing is slower than normal due to heavy load.
about 5 hours
Sep 10, 2025
12:22 PM EDT
Minor
Degraded text to speech service
we've identified an issue with our text to speech service. we are currently investigating.
about 7 hours
Aug 14, 2025
07:14 PM EDT
Minor
HeyGen website and API issues
we've identified the root cause and is working on recovering our service
24 minutes
Jul 14, 2025
03:09 PM EDT
Minor
Re-opening
Re-opening, happening again
about 2 hours
Jun 30, 2025
02:42 PM EDT
Minor
Monitoring
Heygen is down. We are investigating
about 2 hours
Jun 26, 2025
10:01 PM EDT
Minor
App down
Heygen is down. We are investigating
31 minutes
Sign up to check more outage history

Looking to track HeyGen outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

User comments about HeyGen status

See what users are saying about HeyGen issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Glenn - Despite having a subscription listed as free user in profile, and redirected to Payment page. Attempted to subscribe and told you cannot subscribe you already have this same subscription. Cannot access my account and stuck in a subscription loop..

    https://app.heygen.com

  • Tim - Projects and Create video not loading.

  • Tim - Multiple issues. Keeps timing out while I'm working. Keeps prompting me to upgrade even though I have upgraded. No media can be added. Horrible.

  • chad - page will not load, restarted my computer and still nothing.

    https://www.heygen.com

  • Albert - I am a registered Heygen customer. I haven't been able to log in for a few days. The password is being forgotten. When I request a new one via email, I get no response. So I'm paying for a service that isn't being provided. Please explain this to me. I'm in Germany, in Düsseldorf. Gegards Dr. Alb....

HeyGen components or services current status

Component Status Details
https://api.heygen.com status OK View details
https://app.heygen.com status OK View details
https://www.heygen.com status OK View details

Users who monitor HeyGen status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with HeyGen. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

AWS

AWS

OK
Slack

Slack

OK
Datadog US1

Datadog US1

OK
Google Workspace

Google Workspace

MINOR
Zoom

Zoom

MAINTENANCE
Confluence

Confluence

OK
Jira Software

Jira Software

OK
Zendesk

Zendesk

OK
Vidyard

Vidyard

OK
HiBob

HiBob

OK
GitHub

GitHub

OK
Microsoft Office 365

Microsoft Office 365

OK
View all services Start Monitoring Your Dependencies
IsDown Logo

The Status Page Aggregator Built for IT Teams

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

HeyGen is a generative AI platform that provides tools for creating personalized content, including text, images, and code, through its web and API interfaces.

Monitoring HeyGen since January 2025

Tracking 3 HeyGen services and regions

Need help? Try here:
Support at website.
Check their status page.

20 incidents in 2025

How to monitor the status of HeyGen and all your dependencies?

IsDown is a status page aggregator that monitors if HeyGen and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when HeyGen, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors HeyGen?

IsDown monitors HeyGen health in almost real-time

Every few minutes we go to the status page of HeyGen (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of HeyGen's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in HeyGen, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HeyGen and other services.

What you get when monitoring HeyGen with IsDown

Track HeyGen incidents and downtimes by severity

IsDown checks HeyGen official status page for major/minor outages or downtimes. A major outage is when HeyGen experiences a critical issue that severely affects one or more services/regions. A minor incident is when HeyGen experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HeyGen outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with HeyGen

HeyGen and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of HeyGen outages and downtimes

IsDown collects all information from the outages published in HeyGen status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Only get alerted on the HeyGen outages that impact your business

IsDown monitors HeyGen and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor HeyGen but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor HeyGen and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free

Get notified imediatelly when there's an issue with HeyGen or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HeyGen and other services.

Start Monitoring for Free

Send outage information from HeyGen and other services to your tools

IsDown integrates with 20+ tools. Connect the status of HeyGen and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free

Share HeyGen status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is HeyGen down?'

Start Monitoring for Free

HeyGen Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect HeyGen outages, IsDown monitors HeyGen's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official HeyGen status page monitoring with real-time incident details.
Monitor 4,522+ services including HeyGen in a single dashboard.
Instant HeyGen outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of HeyGen official status and user-reported issues.
Maintenance feed for HeyGen
Granular alerts filtering by HeyGen components and regions.
Start Monitoring HeyGen with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is HeyGen down today?

HeyGen isn't down. You can check HeyGen status and incident details on the top of the page. IsDown continuously monitors HeyGen official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current HeyGen status?

HeyGen is currently operational. You can check HeyGen status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a HeyGen outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is HeyGen down today or just slow?

Currently there's no report of HeyGen being slow. Check on the top of the page if there are any reported problems by other users.

How are HeyGen outages detected?

IsDown monitors the HeyGen official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is HeyGen having an outage right now?

HeyGen last outage was on October 21, 2025 with the title "Avatar iv generation is slower than usual"

How to check if HeyGen is down?

Why use IsDown to monitor HeyGen instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HeyGen and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring HeyGen?

IsDown and DownDetector help users determine if HeyGen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HeyGen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor HeyGen and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required