Is HeyGen Down?
HeyGen status updated a few minutes ago
What is HeyGen status right now?
HeyGen is working normally
IsDown last checked HeyGen status on at . We've received 10 user reports in the past 24 hours.
Monitoring since Jan 2025
·
29 incidents caught
·
3 components tracked in real-time
HeyGen service health over the last 24 hours
This chart shows the number of user-reported issues for HeyGen service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
HeyGen Outage Map
See where users report HeyGen is down. The map shows recent HeyGen outages from around the world.
Top locations, last 24h:
- United States
- Colombia
Recent HeyGen outage reports
See what users report when HeyGen is down and how HeyGen outages affect them.
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πΊπΈ United States of America
Jennifer - white screen of death after login.
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π¨π Switzerland
Zelio - The avatar in agent mode is not following the script provided, it is just repeating the welcome script.
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π²π½ Mexico
Failed to download from http://node-text2image/api/v1/converter/text2image?text=Que+nos+dice+Dios&font_family=TT+Norms+Pro.
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π¬π§ United Kingdom of Great Britain and Northern Ireland
Graham - Projects wonβt open and errors logging in tried from different decides.
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πΊπΈ United States of America
johndoe - login issues , gmail login not working haven't tested any other login methods..
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π©πͺ Germany
Peter - Error message for two hours: "Download failed. Try again later".
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when you edit a black sceen appears on video.
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Monitor HeyGen status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
HeyGen Downtime Health β Last 90 Days
In the last 90 days, HeyGen had 5 incidents with a median duration of 55 minutes.
5
Incidents
0
Major Outages
5
Minor Incidents
55
minute
Median Resolution
Latest HeyGen outages detected by IsDown
Check HeyGen status history below. IsDown detects when HeyGen is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We had a voice cache degradation where some generations were not executed and multi-scene videos ...
|
Feb 06, 2026 at 07:25 PM UTC
|
23 minutes |
|
Video Agent service (web & API) is currently degraded
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Feb 04, 2026 at 12:34 AM UTC
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about 1 hour |
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We are currently investigating an issue with our avatar iv model generation. Until resolved, gene...
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Feb 02, 2026 at 05:48 PM UTC
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about 2 hours |
|
Video generation degraded due to internal API issue.
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Jan 30, 2026 at 09:10 PM UTC
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about 1 hour |
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We are experiencing a partial degradation of the External API resulting in 502 status code for so...
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Jan 09, 2026 at 04:51 PM UTC
|
about 4 hours |
|
We are experiencing a partial outage for all generative workflows (VT, AI Studio, Video Agent) ac...
|
Nov 07, 2025 at 10:38 PM UTC
|
about 1 hour |
|
We're seeing increased error rates with our speech to text provider, we are current investigating.
|
Nov 03, 2025 at 02:53 PM UTC
|
30 minutes |
|
There's a issue in our video generation pipeline, generation is delayed we are actively working o...
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Oct 31, 2025 at 10:34 PM UTC
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about 1 hour |
|
There are issues loading heygen website for a small percentage of users we are investigating
|
Oct 27, 2025 at 10:52 PM UTC
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about 1 hour |
|
Avatar iv generation is slower than usual
|
Oct 21, 2025 at 05:41 PM UTC
|
about 5 hours |
Get alerts when HeyGen is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
HeyGen Components Status
Check if any HeyGen component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| https://api.heygen.com status | OK | View details |
| https://app.heygen.com status | OK | View details |
| https://www.heygen.com status | OK | View details |
About HeyGen Status and Outage Monitoring
IsDown has monitored HeyGen continuously since January 2025, tracking this AI & ML Platforms for 1 year. Over that time, we've documented 29 outages and incidents, averaging 2.2 per month. When HeyGen goes down, incidents typically resolve within 98 minutes based on historical data.
We monitor HeyGen's official status page across 3 components. IsDown interprets HeyGen statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if HeyGen is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track HeyGen status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors HeyGen
IsDown checks HeyGen's status page every few minutes, across all 3 components. We combine official status data with user reports to detect when HeyGen is down, often before the vendor announces it.
When HeyGen status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring HeyGen with IsDown
Track HeyGen incidents and downtimes by severity
IsDown checks HeyGen official status page for major/minor outages or downtimes. A major outage is when HeyGen experiences a critical issue that severely affects one or more services/regions. A minor incident is when HeyGen experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HeyGen outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with HeyGen
HeyGen and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of HeyGen outages and downtimes
IsDown collects all information from the outages published in HeyGen status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Only get alerted on the HeyGen outages that impact your business
IsDown monitors HeyGen and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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HeyGen Downdetector vs IsDown
Looking for HeyGen outage alerts like Downdetector? IsDown monitors HeyGen's official status page for verified incident data, not just user reports. Know exactly when HeyGen is down, which components are affected, and when service health is restored. Here's why official HeyGen status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official HeyGen status page monitoring. Know when HeyGen is down with real time incident details. | ||
| Monitor 5,850+ services including HeyGen in a single dashboard. | ||
| Instant HeyGen outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: HeyGen official status plus user reports for early outage detection. | ||
| Maintenance feed for HeyGen | ||
| Granular alerts filtering by HeyGen components and regions. |
Monitor HeyGen Status with IsDown
14-day free trial β’ No credit card required
Frequently Asked Questions
Is HeyGen down today?
HeyGen isn't down. You can check HeyGen status and incident details on the top of the page. IsDown continuously monitors HeyGen official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current HeyGen status?
HeyGen is currently operational. You can check HeyGen status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a HeyGen outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is HeyGen down today or just slow?
Currently there's no report of HeyGen being slow. Check on the top of the page if there are any reported problems by other users.
How are HeyGen outages detected?
IsDown monitors the HeyGen official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is HeyGen having an outage right now?
HeyGen last outage was on February 06, 2026 with the title "Voice cache degradation"
How often does HeyGen go down?
IsDown has tracked 29 HeyGen incidents since January 2025. When HeyGen goes down, incidents typically resolve within 98 minutes.
Is HeyGen down for everyone or just me?
Check the HeyGen status at the top of this page. IsDown combines official status page data with user reports to show whether HeyGen is down for everyone or if the issue is on your end.
What HeyGen components does IsDown monitor?
IsDown monitors 3 HeyGen components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if HeyGen is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring HeyGen and get alerts in real-time when HeyGen has outages.
Why use IsDown to monitor HeyGen instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HeyGen and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring HeyGen?
IsDown and DownDetector help users determine if HeyGen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HeyGen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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