Outage in HeyGen
Elevated video translate latency and failure
Resolved Minor
August 13, 2026 - Started 14 days ago
- Lasted about 10 hours
Incident Report
We are aware of of elevated video translate latency and failure rate, we are working on mitigating it
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 08/13/2026 09:51AM
We've identified the cause and are rolling out a fix; some jobs may still see delays while we work through the backlog.
INVESTIGATING
14 days ago - at 08/13/2026 05:36AM
We are aware of of elevated video translate latency and failure rate, we are working on mitigating it
Latest HeyGen outages
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Service Outage - about 2 months ago
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