Datto is having a major outage
Updated
We are currently aware of a problem where services for customers hosted on v2 node 'aue1-bfyii-743' are in a degraded state and may not be available. The Kaseya R&D Team has identified the issue a...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Neil
All of my users accounts have been deactivated, including all of the super users
Allen
Unable using web remote and agent browser access to support remote pc.
Del
Unable to login to Datto Rmm, keeps saying incorrect username or password
Ali
Nothing working, Indesign won't open
Todd
Cannot perform bare metal restore of critical down system because of this outage!
Juliann
All my devices in Datto Network Managment are "down" while they are all up, they can't make the connection to the datto servers I guess, but they are connected to internet.
Keith
Can't log in to Datto RMM on the Pinotage server
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IsDown has tracked 653 incidents since started monitoring Datto status in March 2021.
about 8 hours ago · lasted about 5 hours
We are currently investigating this issue. The current workaround is to sign into your Kaseya Quote Manager store via your regular credentials from the store homepage. If you use the 'Take Me Home' button on the error screen, and sign in with your... More details
5 days ago · lasted about 3 hours
We are aware of a problem where the Microsoft 356 Integration may fail to load Tenant Data for all Datto RMM Platforms. The Kaseya R&D Team are Investigating a root cause and are determining next steps. More details
We've tracked and collected 653 incidents since started monitoring Datto status
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Number of Incidents
28 issues
Last incident
0 days ago
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Datto is down. You can check Datto status and incident details on the top of the page. IsDown continuously monitors Datto official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Datto seems to be having problems. You can check Datto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Datto might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Datto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Datto last outage was on April 30, 2025 with the title "Kaseya Quote Manager - Users unable to login via KaseyaOne"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Datto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Datto with maximum flexibility
IsDown monitors Datto for major outages. A major outage is when Datto experiences a critical issue that severely affects one or more services/regions. When Datto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Datto status page for minor outages. A minor outage is when Datto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Datto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Datto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Datto and all their 71 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Datto and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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