Check if Datto is down, official outages, user-reported issues, and outages map.
Datto is having a major outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 778 incidents since started monitoring Datto status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Datto outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 22, 2025
10:49 AM EDT
|
Major
We are aware of a problem where Endpoint Backup v2 assets in the US West region are experiencing ...
|
1 day |
|
Oct 21, 2025
04:05 PM EDT
|
Major
Datto Endpoint Backup - Service Disruption for Datto Endpoint Backup customers hosted on Cloud Si...
We are aware of a problem where Datto Endpoint Backup users paired to Cloud Siris 422053 will exp...
|
about 20 hours |
|
Oct 20, 2025
04:15 PM EDT
|
Minor
We are aware of a problem where Datto BCDR users paired to server5194 will experience degraded of...
|
3 days |
|
Oct 20, 2025
02:09 PM EDT
|
Minor
We are aware of a problem where Datto BCDR users paired to server1429 will experienced degraded o...
|
about 2 hours |
|
Oct 20, 2025
01:10 PM EDT
|
Major
We are aware of a problem where the ConnectBooster Portal will not load and is inaccessible.
The...
|
about 22 hours |
|
Oct 20, 2025
12:04 PM EDT
|
Minor
We are aware of a problem where the phone system is experiencing an outage in our Orlando Office ...
|
1 day |
|
Oct 20, 2025
06:04 AM EDT
|
Major
We are aware of a service disruption for Datto RMM's on Concord and Vidal.
This disruption is d...
|
about 13 hours |
|
Oct 17, 2025
09:21 AM EDT
|
Minor
We are aware of a problem where Datto BCDR users paired to server5133 can experience degraded off...
|
3 days |
|
Oct 16, 2025
05:44 PM EDT
|
Minor
We are currently experiencing degraded performance, which may impact administrators' ability to m...
|
about 2 hours |
See what users are saying about Datto issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Tester - Loading a sorry we have a problem page..
Mark - Site is down. When I go to app.backupify.com , I get a "We're Sorry, but somthing went wrong" message.
Jamie - We're sorry, but there was a problem serving this page. Please contact Support for assistance. Response code: 502.
Neil - All of my users accounts have been deactivated, including all of the super users.
Allen - Unable using web remote and agent browser access to support remote pc..
Del - Unable to login to Datto Rmm, keeps saying incorrect username or password.
Ali - Nothing working, Indesign won't open.
Todd - Cannot perform bare metal restore of critical down system because of this outage!.
Juliann - All my devices in Datto Network Managment are "down" while they are all up, they can't make the connection to the datto servers I guess, but they are connected to internet..
Keith - Can't log in to Datto RMM on the Pinotage server.
IsDown aggregates scheduled maintenances for Datto. Currently, there are 7 more maintenances scheduled.
Scheduled for October 24, 2025 at 12:00 PM EDT · until 12:00 PM EDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled for October 28, 2025 at 04:00 AM EDT · until 08:00 AM EDT
We are excited to announce the Datto RMM 14.6.0 Release. Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window. For full details, the Datto RMM 14....
Scheduled for November 03, 2025 at 11:30 AM EST · until 05:30 PM EST
We will be performing a routine maintenance to Endpoint Backup v2 in the South Africa region on November 3, 2025 starting at 3:30 PM UTC for an estimated 6 hours. During this downtime you may experience an impact to systems and related service...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Datto. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Datto provides integrated IT solutions including data backup, disaster recovery, cloud-based file protection, managed power, and smart network switches for secure business operations.
Monitoring Datto since March 2021
Tracking 71 Datto services and regions
205 incidents in 2025
IsDown is a status page aggregator that monitors if Datto and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Datto, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Datto (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Datto's 71 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Datto and other services.
IsDown checks Datto official status page for major/minor outages or downtimes. A major outage is when Datto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Datto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Datto outage, we send you an alert and update your dashboard and status page.
Datto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Datto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Datto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Datto and all their 71 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Datto but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Datto and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Datto and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Datto down?'
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While Downdetector relies on user-submitted reports to detect Datto outages, IsDown monitors Datto's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Datto status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Datto in a single dashboard. | ||
| Instant Datto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Datto official status and user-reported issues. | ||
| Maintenance feed for Datto | ||
| Granular alerts filtering by Datto components and regions. |
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Datto is down. You can check Datto status and incident details on the top of the page. IsDown continuously monitors Datto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Datto seems to be having problems. You can check Datto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Datto might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Datto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Datto last outage was on October 22, 2025 with the title "Endpoint Backup v2 - Service Disruption for US West Data Region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Datto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Datto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Datto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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