Datto Status - Is Datto Down?

Datto is having a major outage

Updated

Datto not working for you?
Active incident

Datto SaaS Protection - Service Degradation on v2 Node 'aue1-bfyii-743'

started 2 days ago

We are currently aware of a problem where services for customers hosted on v2 node 'aue1-bfyii-743' are in a degraded state and may not be available. The Kaseya R&D Team has identified the issue a...

Datto issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Datto problems

  • N

    Neil

    Datto Workplace

    All of my users accounts have been deactivated, including all of the super users

  • A

    Allen

    Unable using web remote and agent browser access to support remote pc.

  • D

    Del

    Datto RMM

    Unable to login to Datto Rmm, keeps saying incorrect username or password

  • A

    Ali

    Nothing working, Indesign won't open

  • T

    Todd

    Cannot perform bare metal restore of critical down system because of this outage!

  • J

    Juliann

    All my devices in Datto Network Managment are "down" while they are all up, they can't make the connection to the datto servers I guess, but they are connected to internet.

  • K

    Keith

    Can't log in to Datto RMM on the Pinotage server

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Datto outage history

IsDown has tracked 653 incidents since started monitoring Datto status in March 2021.

  • Apr 30 2025

    about 8 hours ago · lasted about 5 hours

    We are currently investigating this issue. The current workaround is to sign into your Kaseya Quote Manager store via your regular credentials from the store homepage. If you use the 'Take Me Home' button on the error screen, and sign in with your... More details

  • Apr 25 2025

    We are aware of a problem where the Microsoft 356 Integration may fail to load Tenant Data for all Datto RMM Platforms. The Kaseya R&D Team are Investigating a root cause and are determining next steps. More details

  • Mar 2021 ...
    IsDown started monitoring Datto status

    We've tracked and collected 653 incidents since started monitoring Datto status

Sign up and check all outage history

Having problems with Datto? What can you do?

  1. First, stay calm.

    • We know it's stressful when Datto is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Datto already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Datto status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Datto is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 71 Datto services and regions

80 incidents in 2025

Datto outages in the last 30 days

Number of Incidents

28 issues

Last incident

0 days ago

Companies that monitor Datto also follow the status of these services

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Frequently Asked Questions

Is Datto down today?

Datto is down. You can check Datto status and incident details on the top of the page. IsDown continuously monitors Datto official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Datto status?

Datto seems to be having problems. You can check Datto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Datto outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Datto slow today?

Yes, Datto might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Datto outages detected?

IsDown monitors the Datto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Datto outage?

Datto last outage was on April 30, 2025 with the title "Kaseya Quote Manager - Users unable to login via KaseyaOne"

Datto not working for you? How do I know if Datto is down?

How can I check Datto status and outages?

Why use IsDown to monitor Datto instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Datto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Datto status changes?

IsDown offers an easy way to monitor Datto with maximum flexibility

Major Outages Notifications

IsDown monitors Datto for major outages. A major outage is when Datto experiences a critical issue that severely affects one or more services/regions. When Datto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Datto status page for minor outages. A minor outage is when Datto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Datto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Datto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Datto and all their 71 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Datto and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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