IT Glue status updated
IT Glue is having a minor outage
Datto Endpoint Backup for PC - Service Disruption for Datto Endpoint Backup customers hosted on Cloud Siris 275349
This chart shows the number of user-reported issues for IT Glue service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report IT Glue is down. The map shows recent IT Glue outages from around the world.
IT Glue Outage MapIn the last 90 days, IT Glue had 5 incidents (2 major outages and 3 minor incidents) with a median duration of 142 hours 19 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check IT Glue status history below. IsDown detects when IT Glue is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are aware of a problem where QuickBooks Online Syncs in ConnectBooster are failing Automated a...
|
Jan 28, 2026 at 04:45 PM UTC
|
1 day |
|
We are aware of a problem where entities in Kaseya Quote Manager, such as Organizations, Sales Or...
|
Jan 27, 2026 at 05:12 PM UTC
|
2 days |
|
We have identified an increased rate of backup failures due to error "Critical backup failure dur...
|
Jan 19, 2026 at 08:56 PM UTC
|
10 days |
|
The Kaseya R&D teams are working on resolving an issue impacting the publishing of third party ap...
|
Jan 19, 2026 at 12:08 PM UTC
|
11 days |
|
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0'...
|
Jul 14, 2025 at 01:29 PM UTC
|
Ongoing |
|
Possible Outage Indicated by User Reports
|
Jun 23, 2025 at 07:23 PM UTC
Never acknowledged
|
42 minutes |
|
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'cae...
|
May 30, 2025 at 02:16 PM UTC
|
Ongoing |
|
We are investigating performance issues that may prevent access to IT Glue for some of our partne...
|
May 13, 2025 at 02:33 PM UTC
IsDown detected 23 minutes before official update
|
about 2 hours |
|
We are investigating degraded performance in IT Glue for our partners in our North American DC. Y...
|
Nov 04, 2024 at 05:40 PM UTC
IsDown detected 3 minutes before official update
|
about 4 hours |
Check upcoming IT Glue maintenance windows. 7 scheduled maintenances may affect IT Glue status.
Scheduled for February 02, 2026 at 08:00 AM UTC · until 09:00 AM UTC
On Monday, February 02nd, System maintenance is scheduled for the mentioned servers between 03:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team
Scheduled for February 05, 2026 at 08:00 AM UTC · until 12:00 PM UTC
On Thursday, 5th February, maintenance is scheduled on the mentioned servers, between 03:00 AM and 07:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.25 and agents will be automatically updated to the latest ve...
Scheduled for February 12, 2026 at 08:00 PM UTC · until 10:00 PM UTC
We will be performing a routine maintenance to Autotask on Thursday, February 12th starting at 3pm EST for an estimated 2 hours. During this maintenance window you may experience brief intermittent downtimes to systems and related services to Aut...
Check if any IT Glue component is down. View the current status of 7 services and regions.
IsDown has monitored IT Glue continuously since March 2021, tracking this Knowledge Management for 5 years. Over that time, we've documented 67 outages and incidents, averaging 1.2 per month.
We monitor IT Glue's official status page across 7 components. IsDown interprets IT Glue statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if IT Glue is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track IT Glue status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks IT Glue's status page every few minutes, across all 7 components. We combine official status data with user reports to detect when IT Glue is down, often before the vendor announces it.
When IT Glue status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks IT Glue official status page for major/minor outages or downtimes. A major outage is when IT Glue experiences a critical issue that severely affects one or more services/regions. A minor incident is when IT Glue experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a IT Glue outage, we send you an alert and update your dashboard and status page.
IT Glue and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in IT Glue status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IT Glue publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IT Glue and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for IT Glue outage alerts like Downdetector? IsDown monitors IT Glue's official status page for verified incident data, not just user reports. Know exactly when IT Glue is down, which components are affected, and when service health is restored. Here's why official IT Glue status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official IT Glue status page monitoring. Know when IT Glue is down with real time incident details. | ||
| Monitor 5,450+ services including IT Glue in a single dashboard. | ||
| Instant IT Glue outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: IT Glue official status plus user reports for early outage detection. | ||
| Maintenance feed for IT Glue | ||
| Granular alerts filtering by IT Glue components and regions. |
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IT Glue is down. You can check IT Glue status and incident details on the top of the page. IsDown continuously monitors IT Glue official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IT Glue seems to be having problems. You can check IT Glue status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, IT Glue might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the IT Glue official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IT Glue last outage was on January 28, 2026 with the title "ConnectBooster - QuickBooks Online Syncs are failing Automated and manual syncs"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IT Glue and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if IT Glue is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IT Glue's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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