Stonly status updated
Stonly is working normally
This chart shows the number of user-reported issues for Stonly service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Stonly is down. The map shows recent Stonly outages from around the world.
Stonly Outage MapIn the last 90 days, Stonly had 3 incidents with a median duration of 1 hour 38 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Stonly status history below. IsDown detects when Stonly is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Jan 27, 2026 at 11:35 AM UTC
|
about 4 hours |
|
After deplying new version of the application, we are observing some instability for some customers.
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Jan 19, 2026 at 01:57 PM UTC
|
26 minutes |
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We're investigating an issue where data used by our AI Bot is not updated after a guide is modifi...
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Dec 11, 2025 at 02:21 PM UTC
|
about 2 hours |
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We are experiencing an increased rate of errors connected to the loading on embedded guides. We a...
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Nov 05, 2025 at 11:52 AM UTC
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about 3 hours |
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We are under a huge load, and some of our databases have degraded performance. We are applying mo...
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Nov 04, 2025 at 01:32 PM UTC
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about 3 hours |
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We've identified an issue affecting ability to display stonly guide and knowledgebases and we're ...
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Oct 28, 2025 at 12:18 PM UTC
|
8 minutes |
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Dear Customer,
We are currently investigating an issue impacting: Stonly Website.Our technical t...
|
Sep 12, 2025 at 01:22 PM UTC
|
15 minutes |
|
We are currently experiencing image service provider issues. The fixes are underway.
|
Sep 10, 2025 at 01:39 PM UTC
|
about 18 hours |
|
Dear Customer,
We are currently investigating an issue impacting: Stonly customers KB's - locati...
|
Aug 08, 2025 at 09:40 PM UTC
|
3 days |
|
Dear Customer,
We are currently investigating an issue impacting: Stonly Website.Our technical t...
|
Jul 17, 2025 at 03:31 PM UTC
|
about 4 hours |
Check if any Stonly component is down. View the current status of 4 services and regions.
| Component | Status | Details |
|---|---|---|
| Stonly customers KB status | OK | View details |
| Stonly Editor status | OK | View details |
| Stonly Website status | OK | View details |
| Stonly Widget status | OK | View details |
IsDown has monitored Stonly continuously since October 2022, tracking this Knowledge Management for 3 years. Over that time, we've documented 51 outages and incidents, averaging 1.3 per month. When Stonly goes down, incidents typically resolve within 111 minutes based on historical data.
We monitor Stonly's official status page across 4 components. IsDown interprets Stonly statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Stonly is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Stonly status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Stonly's status page every few minutes, across all 4 components. We combine official status data with user reports to detect when Stonly is down, often before the vendor announces it.
When Stonly status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Stonly official status page for major/minor outages or downtimes. A major outage is when Stonly experiences a critical issue that severely affects one or more services/regions. A minor incident is when Stonly experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Stonly outage, we send you an alert and update your dashboard and status page.
Stonly and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Stonly status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Stonly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Stonly and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Stonly outage alerts like Downdetector? IsDown monitors Stonly's official status page for verified incident data, not just user reports. Know exactly when Stonly is down, which components are affected, and when service health is restored. Here's why official Stonly status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Stonly status page monitoring. Know when Stonly is down with real time incident details. | ||
| Monitor 5,850+ services including Stonly in a single dashboard. | ||
| Instant Stonly outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Stonly official status plus user reports for early outage detection. | ||
| Maintenance feed for Stonly | ||
| Granular alerts filtering by Stonly components and regions. |
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Stonly isn't down. You can check Stonly status and incident details on the top of the page. IsDown continuously monitors Stonly official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Stonly is currently operational. You can check Stonly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Stonly being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Stonly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Stonly last outage was on January 27, 2026 with the title "AI Answers not returning results"
IsDown has tracked 51 Stonly incidents since October 2022. When Stonly goes down, incidents typically resolve within 111 minutes.
Check the Stonly status at the top of this page. IsDown combines official status page data with user reports to show whether Stonly is down for everyone or if the issue is on your end.
IsDown monitors 4 Stonly components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Stonly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Stonly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Stonly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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