Check if Stonly is down, official outages, user-reported issues, and outages map.
Stonly is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 48 incidents since started monitoring Stonly status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Stonly outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 05, 2025
06:52 AM EST
|
Major
We are experiencing an increased rate of errors connected to the loading on embedded guides. We a...
|
about 3 hours |
|
Nov 04, 2025
08:32 AM EST
|
Major
We are under a huge load, and some of our databases have degraded performance. We are applying mo...
|
about 3 hours |
|
Oct 28, 2025
08:18 AM EDT
|
Major
We've identified an issue affecting ability to display stonly guide and knowledgebases and we're ...
|
8 minutes |
|
Sep 12, 2025
09:22 AM EDT
|
Major
Dear Customer,
We are currently investigating an issue impacting: Stonly Website.Our technical t...
|
15 minutes |
|
Sep 10, 2025
09:39 AM EDT
|
Major
We are currently experiencing image service provider issues. The fixes are underway.
|
about 18 hours |
|
Aug 08, 2025
05:40 PM EDT
|
Major
Dear Customer,
We are currently investigating an issue impacting: Stonly customers KB's - locati...
|
3 days |
|
Jul 17, 2025
11:31 AM EDT
|
Major
Dear Customer,
We are currently investigating an issue impacting: Stonly Website.Our technical t...
|
about 4 hours |
|
Jul 08, 2025
12:03 PM EDT
|
Major
We're investigating infrastructure issues that result in intermittent failures when loading Stonl...
|
32 minutes |
|
Jul 08, 2025
11:48 AM EDT
|
Major
Dear Customer,
We are currently investigating an issue impacting: Stonly Website.Our technical t...
|
about 1 hour |
|
Jul 08, 2025
01:27 AM EDT
|
Major
Dear Customer,
We are currently investigating an issue impacting: Stonly Website, Stonly Editor....
|
29 minutes |
See what users are saying about Stonly issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | Details |
|---|---|---|
| Stonly customers KB status | OK | View details |
| Stonly Editor status | OK | View details |
| Stonly Website status | OK | View details |
| Stonly Widget status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Stonly. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Stonly is a platform that enables the creation and sharing of interactive guides and tutorials to improve customer support and user onboarding.
Monitoring Stonly since October 2022
Tracking 4 Stonly services and regions
28 incidents in 2025
IsDown is a status page aggregator that monitors if Stonly and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Stonly, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Stonly (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Stonly's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Stonly and other services.
IsDown checks Stonly official status page for major/minor outages or downtimes. A major outage is when Stonly experiences a critical issue that severely affects one or more services/regions. A minor incident is when Stonly experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Stonly outage, we send you an alert and update your dashboard and status page.
Stonly and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Stonly status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Stonly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Stonly and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Stonly but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Stonly and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Stonly and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Stonly down?'
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While Downdetector relies on user-submitted reports to detect Stonly outages, IsDown monitors Stonly's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Stonly status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Stonly in a single dashboard. | ||
| Instant Stonly outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Stonly official status and user-reported issues. | ||
| Maintenance feed for Stonly | ||
| Granular alerts filtering by Stonly components and regions. |
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Stonly isn't down. You can check Stonly status and incident details on the top of the page. IsDown continuously monitors Stonly official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Stonly is currently operational. You can check Stonly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Stonly being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Stonly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Stonly last outage was on November 05, 2025 with the title "Increased error rate for embedded guides"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Stonly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Stonly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Stonly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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