Helpjuice status updated a few minutes ago

Helpjuice Status. Is Helpjuice Down?

Check if Helpjuice is down, official outages, user-reported issues, and outages map.

Is Helpjuice down right now?

Helpjuice is working normally

IsDown checked Helpjuice status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Helpjuice status data from official sources and user reports.

Helpjuice not working for you?

Helpjuice service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Helpjuice Outage Map

View Helpjuice Reports Map

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User reports for Helpjuice

See what users are saying about Helpjuice issues that impacted them and how they are affected by the outage.

  • Dan - Receiving the following error. Cannot access our knowledge base site. Helpjuice This doesn't happen often, but it looks like something is broken. Hitting the back button and trying again might be your best bet. If that doesn't work you can head back to the homepage. There might be more inf....

  • Steven - Very slow and causing 404 errors. Sometimes it works, mostly it doesn't right now.

Helpjuice outages and downtime history

IsDown has tracked 25 incidents since started monitoring Helpjuice status in February 2023. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpjuice outages and also issues that we're started by a spike in crowdsource reports.

Minor about 1 hour
Degraded performance on knowledge bases
Jan 06, 2026 at 04:27 PM
Major about 1 hour
Degraded performance on knowledge bases
Oct 08, 2025 at 01:42 PM
Major 3 days
Search API Outage
Jan 03, 2025 at 08:47 PM
Minor about 4 hours
Degraded performance on knowledge bases
Sep 19, 2024 at 07:36 PM
Major about 2 hours
DNS Connection issues
Jul 25, 2024 at 07:08 AM
Major 23 minutes
Service Outage - Application Error
May 13, 2023 at 11:11 AM
Minor about 2 hours
Helpjuice Maintanance
May 13, 2023 at 10:00 AM
Minor 6 months
Temporary DB-related outage.
Oct 11, 2022 at 12:53 PM
Minor Ongoing
Service outage
Sep 20, 2022 at 02:44 PM
Minor Ongoing
Service outage
Sep 19, 2022 at 08:00 PM
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Helpjuice components or services current status

Component Status
Helpjuice API OK
Helpjuice.com Admin OK
Helpjuice Database OK
Helpjuice Knowledge Bases OK
Helpjuice Search OK
Web Host OK

How to monitor the status of Helpjuice and all your dependencies?

IsDown is a status page aggregator that monitors if Helpjuice and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Helpjuice, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Helpjuice?

IsDown monitors Helpjuice health in almost real-time

Every few minutes we go to the status page of Helpjuice (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of Helpjuice's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Helpjuice, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Helpjuice and other services.

One status page to monitor all your external dependencies

What you get when monitoring Helpjuice with IsDown

Track Helpjuice incidents and downtimes by severity

IsDown checks Helpjuice official status page for major/minor outages or downtimes. A major outage is when Helpjuice experiences a critical issue that severely affects one or more services/regions. A minor incident is when Helpjuice experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Helpjuice outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Helpjuice

Helpjuice and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Helpjuice outages and downtimes

IsDown collects all information from the outages published in Helpjuice status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Helpjuice maintenance events

Helpjuice publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Helpjuice outages that impact your business

IsDown monitors Helpjuice and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Helpjuice but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Helpjuice and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Helpjuice and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Helpjuice or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Helpjuice and other services.

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Get notified imediatelly when there's an issue with Helpjuice or other services

Send outage information from Helpjuice and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Helpjuice and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Helpjuice and other services to your tools

Share Helpjuice status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Helpjuice down?'

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Share Helpjuice status in your status page

Helpjuice Downdetector vs IsDown

Need similar to Downdetector Helpjuice alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Helpjuice outages, IsDown monitors Helpjuice's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Helpjuice status page monitoring with real-time incident details.
Monitor 5,350+ services including Helpjuice in a single dashboard.
Instant Helpjuice outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Helpjuice official status and user-reported issues.
Maintenance feed for Helpjuice
Granular alerts filtering by Helpjuice components and regions.
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Frequently Asked Questions

Is Helpjuice down today?

Helpjuice isn't down. You can check Helpjuice status and incident details on the top of the page. IsDown continuously monitors Helpjuice official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Helpjuice status?

Helpjuice is currently operational. You can check Helpjuice status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Helpjuice outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Helpjuice down today or just slow?

Currently there's no report of Helpjuice being slow. Check on the top of the page if there are any reported problems by other users.

How are Helpjuice outages detected?

IsDown monitors the Helpjuice official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Helpjuice having an outage right now?

Helpjuice last outage was on January 06, 2026 with the title "Degraded performance on knowledge bases"

How to check if Helpjuice is down?

Why use IsDown to monitor Helpjuice instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Helpjuice and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Helpjuice?

IsDown and DownDetector help users determine if Helpjuice is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpjuice's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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