Outage in Helpjuice
Degraded performance on knowledge bases
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 10/08/2025 02:40PM
This incident has been resolved.
MONITORING
23 days ago - at 10/08/2025 02:23PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
23 days ago - at 10/08/2025 01:58PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 10/08/2025 01:42PM
We are currently investigating this issue.
Latest Helpjuice outages
Search API Outage - 10 months ago
Degraded performance on knowledge bases - about 1 year ago
DNS Connection issues - over 1 year ago
Service Outage - Application Error - over 2 years ago
Helpjuice Maintanance - over 2 years ago
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