Outage in Helpjuice
Search API Outage
Resolved Major
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Outage Details
We are encountering a major issue that impact all search API calls, we are actively investigating the issue and will provide updates as soon as we have more information.
Components affected
Helpjuice SearchLatest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 01/06/2025 02:20PM
This incident has been resolved.
MONITORING
5 months ago - at 01/03/2025 10:20PM
We've implemented a fix for the recent search issues and are monitoring.
We're working with our provider to understand the root cause and prevent it from happening again.
INVESTIGATING
5 months ago - at 01/03/2025 08:47PM
We are encountering a major issue that impact all search API calls, we are actively investigating the issue and will provide updates as soon as we have more information.
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