Outage in Helpjuice
Search API Outage
Resolved MajorIncident Report
We are encountering a major issue that impact all search API calls, we are actively investigating the issue and will provide updates as soon as we have more information.
Components affected
Helpjuice SearchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/06/2025 02:20PM
This incident has been resolved.
MONITORING
over 1 year ago - at 01/03/2025 10:20PM
We've implemented a fix for the recent search issues and are monitoring.
We're working with our provider to understand the root cause and prevent it from happening again.
INVESTIGATING
over 1 year ago - at 01/03/2025 08:47PM
We are encountering a major issue that impact all search API calls, we are actively investigating the issue and will provide updates as soon as we have more information.
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