Outage in Helpjuice
Degraded performance on knowledge bases
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/06/2026 05:45PM
This incident has been resolved.
MONITORING
about 1 month ago - at 01/06/2026 05:25PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 01/06/2026 04:59PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 01/06/2026 04:27PM
We are currently investigating this issue.
Latest Helpjuice outages
Degraded performance on knowledge bases - 4 months ago
Search API Outage - about 1 year ago
Degraded performance on knowledge bases - over 1 year ago
DNS Connection issues - over 1 year ago
Service Outage - Application Error - almost 3 years ago
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