Outage in Helpjuice
Temporary DB-related outage.
Resolved Minor
Need to monitor Helpjuice outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpjuice, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Helpjuice Database Helpjuice Web Host Helpjuice Knowledge Bases Helpjuice .com Admin Helpjuice API Helpjuice SearchLatest Updates ( sorted recent to last )
This incident has been resolved.
We have successfully fixed this issue. It was due to a database error on Heroku. As a long-term fix, we are looking at making further changes to our infrastructure to avoid this from ever happening.
We are investigating what's happening, and estimate a fix within the next 5-6 minutes.
Latest Helpjuice outages
Need to know when vendors go down? You’re in the right place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime