Outage in Helpjuice
DNS Connection issues
Resolved MajorIncident Report
We are currently investigating an issue with some Knowledge Bases experiencing issues with DNS connectivity
We'll keep you posted with any updates.
Need to monitor Helpjuice outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/25/2024 08:47AM
This incident has been resolved.
MONITORING
over 1 year ago - at 07/25/2024 07:59AM
Some accounts are still reporting issues. We are continuing to monitor.
MONITORING
over 1 year ago - at 07/25/2024 07:37AM
We are continuing to monitor for any further issues.
MONITORING
over 1 year ago - at 07/25/2024 07:37AM
The issue has been resolved, and we are currently monitoring the situation to ensure continued stability.
INVESTIGATING
over 1 year ago - at 07/25/2024 07:08AM
We are currently investigating an issue with some Knowledge Bases experiencing issues with DNS connectivity
We'll keep you posted with any updates.
Latest Helpjuice outages
Degraded performance on knowledge bases - 23 days ago
Search API Outage - 10 months ago
Degraded performance on knowledge bases - about 1 year ago
Service Outage - Application Error - over 2 years ago
Helpjuice Maintanance - over 2 years ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
