Outage in Helpjuice

DNS Connection issues

Resolved Major
July 25, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with some Knowledge Bases experiencing issues with DNS connectivity We'll keep you posted with any updates.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 08:47AM

This incident has been resolved.

MONITORING 5 months ago - at 07/25/2024 07:59AM

Some accounts are still reporting issues. We are continuing to monitor.

MONITORING 5 months ago - at 07/25/2024 07:37AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 07/25/2024 07:37AM

The issue has been resolved, and we are currently monitoring the situation to ensure continued stability.

INVESTIGATING 5 months ago - at 07/25/2024 07:08AM

We are currently investigating an issue with some Knowledge Bases experiencing issues with DNS connectivity

We'll keep you posted with any updates.

Latest Helpjuice outages

Helpjuice Maintanance - over 1 year ago
Temporary DB-related outage. - about 2 years ago
Service outage - over 2 years ago

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