Live Citrix status. See if Citrix is down, view recent outages, and get real-time alerts when problems start.
Citrix is operational
IsDown pulls data from Citrix's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 79 incidents since started monitoring Citrix status in April 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
15 days ago · lasted about 8 hours
Impact:
Citrix Gateway Service is currently experiencing issues in South Africa region that would impact end-users. End-users impacted may experience connection errors or higher latency in application (and desktop) sessi...
about 1 month ago · lasted 36 minutes
Citrix DaaS is currently experiencing issues that could impact end-users for customers leveraging Citrix Gateway Service. End-users impacted may be unable to launch virtual applications or desktops.
about 2 months ago · lasted about 1 hour
Impact:
A subset of Citrix DaaS CSP/Partner customers are currently experiencing issues that could impact end-users. End-users impacted may be unable to enumerate applications and desktops
Impacted customers can mitigate the issue by ...
We've tracked and collected 79 incidents since started monitoring Citrix status
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Kelly
I have no option to enter my username and login. it only shows an option stating "forgot password?".
T
I can’t start my virtual desktop. When I click to open, it just loads a little while saying the desktop is opened, but I don’t see anything. Have retried and logged out and in multiple times
Mae
The error shows that "Could now establish a connection to citrix" what should I do?
Linda
Citrix is just not working properly!
Martin
cannot process the request
Paul
Workspace not starting. Site problems
Rajeshwari
When trying to launch Citrix cloud, error message is popping up saying cannot complete your request.
Jerome
Performance low. Not possible te go online.
Przemek
Citrix isn't connecting me to my work VM. After mobile pass verification Citrix freezes - a blank screen apperars with no movement on the page.
Mak
Can't login to the my computer.
Sakshi
The files are getting downloaded but when I open. it's not opening
Nicole
Cannot connect- keep receiving a timeout error
Pavan
Not able to connect to citrix
CJ
unable to log in to Citrix!
Cassie
Keeps disconnecting and freezing
Suraj
Not able to connect to VDI through Citrix
Dima
https://www.citrix.com/account/ shows Bad Gateway
JoeBob
Everything but the main page is bad gateway error
J
Everytime I go to the download page is just says bad gateway.
Aditya
Unable to access the hosted desktop via Citrix. Stuck on 'opening the resource'
Rodrigo
Unable to connect to the server
alex
citrix losing connection every 5-30 seconds
Manikandan
Citrix Workspace login issues
Durgesh
Citrix website not open its taking long time
Antigoni
Stating- “ you cannot log on at this time”
tanya
citrix unable to start up
Troy
Trying to log on and saying it’s not the latest version even tho I have installed and uninstalled many times.
Joan
Not possible to download workspace App
zohaib
not allowing me to let it in and cant update my password login
Joe
cloud.citrix.com appears to be down
Amanda
Can’t access Citrix cloudstore
Adam
Citrix shows connection error when trying to log in to the GUI, and no services or desktops are available
Pratham
Cannot complete your request
Cecilie
Cannot open apps inside Citrix
Rohitkumar
Unable to login to my cloud desktop
Priyank
Unable to open workspace after login
Valentyn
Citrix does not let me login
Ahmad
Can't start desktop workspace
Julia
Cannot open workspace app
Arjun
Cannot start remote desktop in ASIAPAC region
Pratheep
Citrix machine disappeared
Amit
Citrix application showing 'Can not start app'
Alex
Unable to login due to errors
purusarth
not able to go to citrix page, giving 500 error
Nivedhitaa
Workstations not available
Geetha
Citrix workspace not opening on url
Madison
Can’t open Citrix for work
Charlotte
Unable to start since 6 am
Kylene
HTTP Error 503. Service unavailable.
Karthik
No internet access to VDI
Tamara
Citrix workspace app disconnected
Carly
Completely unable to access network
Esteban
Cannot connect to citrix and when im trying to search for updates its says: "there was an error trying to update. Please try again later" And i need this to work
D
Citrix unavailable in AMER region: there are no apps or desktops available to you at this time
Maria
Citrix is down. Can not get access.
Be the first to know when Citrix and other third-party services go down
Services commonly monitored together with Citrix
Citrix isn't down. You can check Citrix status and incident details on the top of the page. IsDown continuously monitors Citrix official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Citrix is currently operational. You can check Citrix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Citrix being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Citrix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Citrix last outage was on May 14, 2025 with the title "Citrix Gateway Service end-users may be experiencing issues in South Africa region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Citrix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Citrix with maximum flexibility
IsDown monitors Citrix for major outages. A major outage is when Citrix experiences a critical issue that severely affects one or more services/regions. When Citrix marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Citrix status page for minor outages. A minor outage is when Citrix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Citrix status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Citrix and all their 67 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Citrix and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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