Citrix Status. Is Citrix Down?

Check if Citrix is down, recent outages, user-reported issues, and outages map.

Is Citrix down right now? What's the current status?

Citrix is working normally

Having problems with Citrix?

 

Citrix service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Citrix status data.

Citrix Outage Map

View Citrix Outage Reports Map

Recent Citrix Outages and Downtime History

IsDown has tracked 81 incidents since started monitoring Citrix status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 25, 2025
01:20 PM CEST
 Minor Citrix DaaS users using Gateway Service may be experiencing session disconnections or latency in ... 7 days
Aug 27, 2025
02:58 AM CEST
 Major A subset of DaaS EU customers are experiencing issues accessing apps and desktops about 5 hours
May 14, 2025
09:01 AM CEST
 Minor Citrix Gateway Service end-users may be experiencing issues in South Africa region about 8 hours
Apr 17, 2025
07:12 PM CEST
 Minor A subset of US customers are experiencing issues accessing apps and desktops 36 minutes
Apr 11, 2025
10:09 PM CEST
 Minor A subset of DaaS CSP/Partner customers are experiencing issues with resource enumeration about 1 hour
Apr 01, 2025
12:08 PM CEST
 Minor A subset of DaaS EU customers are experiencing issues accessing apps and desktops about 5 hours
Mar 05, 2025
01:14 PM CET
 Minor Issues Launching Sessions about 2 hours
Jan 16, 2025
08:42 AM CET
 Minor Workspace Users in EU may be experiencing issues about 1 hour
Dec 26, 2024
08:53 PM CET
 Major A subset of US customers are experiencing issues accessing apps and desktops about 16 hours
Nov 25, 2024
07:12 PM CET
 Minor Citrix Cloud Admins may be experiencing issues 28 minutes
Sign up to check more outage history
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Citrix problems reported by users

  • Taking longer to load, stuck in the Logon point page

  • Can't connect to remote desktops (Virtual Computers non-reachable)

  • Citrix is down company-wide for CHS, Inc.

  • You need additional software to use this platform

  • I have no option to enter my username and login. it only shows an option stating "forgot password?".

  • I can’t start my virtual desktop. When I click to open, it just loads a little while saying the desktop is opened, but I don’t see anything. Have retried and logged out and in multiple times

  • The error shows that "Could now establish a connection to citrix" what should I do?

  • Citrix is just not working properly!

  • cannot process the request

  • Workspace not starting. Site problems

  • When trying to launch Citrix cloud, error message is popping up saying cannot complete your request.

  • Performance low. Not possible te go online.

  • Citrix isn't connecting me to my work VM. After mobile pass verification Citrix freezes - a blank screen apperars with no movement on the page.

  • Can't login to the my computer.

  • The files are getting downloaded but when I open. it's not opening

  • Cannot connect- keep receiving a timeout error

  • Not able to connect to citrix

  • unable to log in to Citrix!

  • Keeps disconnecting and freezing

  • Not able to connect to VDI through Citrix

  • https://www.citrix.com/account/ shows Bad Gateway

  • Everything but the main page is bad gateway error

  • Everytime I go to the download page is just says bad gateway.

  • Unable to access the hosted desktop via Citrix. Stuck on 'opening the resource'

  • Unable to connect to the server

  • citrix losing connection every 5-30 seconds

  • Citrix Workspace login issues

  • Citrix website not open its taking long time

  • Stating- “ you cannot log on at this time”

  • citrix unable to start up

  • Trying to log on and saying it’s not the latest version even tho I have installed and uninstalled many times.

  • Not possible to download workspace App

  • not allowing me to let it in and cant update my password login

  • cloud.citrix.com appears to be down

  • Can’t access Citrix cloudstore

  • Citrix shows connection error when trying to log in to the GUI, and no services or desktops are available

  • Cannot complete your request

  • Cannot open apps inside Citrix

  • Unable to login to my cloud desktop

  • Unable to open workspace after login

  • Citrix does not let me login

  • Can't start desktop workspace

  • Cannot open workspace app

  • Cannot start remote desktop in ASIAPAC region

  • Citrix machine disappeared

  • Citrix application showing 'Can not start app'

  • Unable to login due to errors

  • not able to go to citrix page, giving 500 error

  • Workstations not available

  • Citrix workspace not opening on url

  • Can’t open Citrix for work

  • Unable to start since 6 am

  • HTTP Error 503. Service unavailable.

  • No internet access to VDI

  • Citrix workspace app disconnected

  • Completely unable to access network

  • Cannot connect to citrix and when im trying to search for updates its says: "there was an error trying to update. Please try again later" And i need this to work

  • Citrix unavailable in AMER region: there are no apps or desktops available to you at this time

  • Citrix is down. Can not get access.

Citrix status page - All services & components

Component Status
Citrix Cloud Services OK
Platform Services OK

Citrix Related Services & Alternatives

Services commonly monitored together with Citrix and alternatives

Azure

Azure

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
ShareFile

ShareFile

OK
0 incidents in the last 30 days
Okta

Okta

MINOR
0 incidents in the last 30 days
PrinterLogic

PrinterLogic

OK
0 incidents in the last 30 days
Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Zendesk

Zendesk

OK
0 incidents in the last 30 days
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Citrix provides a suite of services including cloud computing, desktop as a service (DaaS), SD-WAN management, endpoint management, and identity authentication across various global regions.

Monitoring Citrix since April 2023

Tracking 67 Citrix services and regions

8 incidents in 2025

Citrix outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
1 outage
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
11

Number of Incidents

1 issues

Last incident

14 days ago

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Frequently Asked Questions

Is Citrix down today?

Citrix isn't down. You can check Citrix status and incident details on the top of the page. IsDown continuously monitors Citrix official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Citrix status?

Citrix is currently operational. You can check Citrix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Citrix outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Citrix down today or just slow?

Currently there's no report of Citrix being slow. Check on the top of the page if there are any reported problems by other users.

How are Citrix outages detected?

IsDown monitors the Citrix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Citrix having an outage right now?

Citrix last outage was on September 25, 2025 with the title "Citrix DaaS users using Gateway Service may be experiencing session disconnections or latency in Japan Commercial region"

Citrix down for everyone or just me?

How to check if Citrix is down?

Why use IsDown to monitor Citrix instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Citrix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Citrix?

IsDown and DownDetector help users determine if Citrix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Citrix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Citrix status changes?

IsDown offers an easy way to monitor Citrix with maximum flexibility

Major Outages Notifications

IsDown monitors Citrix for major outages. A major outage is when Citrix experiences a critical issue that severely affects one or more services/regions. When Citrix marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Citrix status page for minor outages. A minor outage is when Citrix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Citrix status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Citrix and all their 67 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Citrix and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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