Outage in Citrix
NetScaler Console Service (Gov) Not Accessible
Resolved Major
April 16, 2026 - Started 6 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
The NetScaler Console Service (Gov) became completely unavailable, preventing users from accessing the console interface. This was classified as a major service incident that affected government users' ability to manage their NetScaler infrastructure. The service was restored after 1.3 hours of downtime.
The NetScaler Console Service (Gov) is currently unavailable, and users are unable to access the console interface. The issue is under active investigation, and updates will be provided as more information becomes available.
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