Outage in Helpjuice
Service Outage - Application Error
Resolved MajorIncident Report
The issue has been identified and a fix is being implemented.
Components affected
Helpjuice Web Host Helpjuice Knowledge Bases Helpjuice .com Admin Helpjuice API Helpjuice Database Helpjuice SearchNeed to monitor Helpjuice outages?
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Latest Updates ( sorted recent to last )
MONITORING
over 2 years ago - at 05/13/2023 11:15AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 05/13/2023 11:15AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 2 years ago - at 05/13/2023 11:11AM
The issue has been identified and a fix is being implemented.
Latest Helpjuice outages
Degraded performance on knowledge bases - 23 days ago
Search API Outage - 10 months ago
Degraded performance on knowledge bases - about 1 year ago
DNS Connection issues - over 1 year ago
Helpjuice Maintanance - over 2 years ago
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