Is ProNavigator Down? Check current status

Check if ProNavigator is down, official outages, user-reported issues, and outages map.

Current ProNavigator status

ProNavigator is working normally

Updated from ProNavigator official status page a few minutes ago

ProNavigator not working for you?

ProNavigator service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ProNavigator Outage Map

View ProNavigator Reports Map

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ProNavigator recent outages and downtime history

IsDown has tracked 16 incidents since started monitoring ProNavigator status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ProNavigator outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
10:58 AM EDT
Minor
Amazon DNS issues
We're aware that a small number of users are currently experiencing issues with documents not loa...
about 11 hours
Jun 06, 2025
03:33 PM EDT
Major
Autoprovisioned SSO User Login
Autoprovisioned SSO users are unable to login with error: {"message": "Endpoint request timed out"}
30 minutes
May 27, 2025
10:02 AM EDT
Major
Spinning on login for some users
Login is experiencing knock on effects of an outage in a 3rd party service. This prevents some us...
about 4 hours
Sep 18, 2024
03:33 PM EDT
Major
Search and Library Slowness and Timeouts
The issue has been identified and a fix is in progress.
30 minutes
Jul 30, 2024
07:59 AM EDT
Major
Login issues for auto-provisioned users and announcement loading issues
The issue has been identified and a fix is being implemented.
about 1 hour
Mar 12, 2024
12:14 PM EDT
Major
Announcements Module Outage
We are currently experiencing technical issues with the Announcements module. The problem has bee...
about 1 hour
Nov 29, 2023
10:41 AM EST
Major
Library and Search Outage
We are investigating an issue where users are unable to access their ProNavigator Library or perf...
about 1 hour
Jul 11, 2023
09:09 AM EDT
Major
Access to Service
We are investigating an issue where users attempting to access their ProNavigator account's are n...
about 5 hours
Dec 07, 2022
10:57 AM EST
Minor
ProNavigator Document Search
The issue has been identified and the changes are propagating throughout the system. In order for...
Ongoing
Jun 02, 2022
02:58 PM EDT
Minor
ProNavigator Document Access
We are currently investigating an issue that delays a document from being opened.
Ongoing
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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about ProNavigator status

See what users are saying about ProNavigator issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

ProNavigator components or services current status

Component Status
Compass OK
Sage OK

Knowledge management and inquiry resolution platform for insurance professionals, featuring a centralized information library, user analytics, and AI-driven assistance tools.

Monitoring ProNavigator since January 2023

Tracking 7 ProNavigator services and regions

Need help? Try here:
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Check their status page.

3 incidents in 2025

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How to monitor the status of ProNavigator and all your dependencies?

IsDown is a status page aggregator that monitors if ProNavigator and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ProNavigator, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ProNavigator?

IsDown monitors ProNavigator health in almost real-time

Every few minutes we go to the status page of ProNavigator (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ProNavigator's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ProNavigator, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ProNavigator and other services.

One status page to monitor all your external dependencies

What you get when monitoring ProNavigator with IsDown

Track ProNavigator incidents and downtimes by severity

IsDown checks ProNavigator official status page for major/minor outages or downtimes. A major outage is when ProNavigator experiences a critical issue that severely affects one or more services/regions. A minor incident is when ProNavigator experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ProNavigator outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ProNavigator

ProNavigator and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ProNavigator outages and downtimes

IsDown collects all information from the outages published in ProNavigator status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ProNavigator maintenance events

ProNavigator publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ProNavigator outages that impact your business

IsDown monitors ProNavigator and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ProNavigator but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ProNavigator and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ProNavigator and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ProNavigator or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ProNavigator and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with ProNavigator or other services

Send outage information from ProNavigator and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ProNavigator and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ProNavigator and other services to your tools

Share ProNavigator status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ProNavigator down?'

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Share ProNavigator status in your status page

ProNavigator Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ProNavigator outages, IsDown monitors ProNavigator's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ProNavigator status page monitoring with real-time incident details.
Monitor 4,522+ services including ProNavigator in a single dashboard.
Instant ProNavigator outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ProNavigator official status and user-reported issues.
Maintenance feed for ProNavigator
Granular alerts filtering by ProNavigator components and regions.
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Frequently Asked Questions

Is ProNavigator down today?

ProNavigator isn't down. You can check ProNavigator status and incident details on the top of the page. IsDown continuously monitors ProNavigator official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ProNavigator status?

ProNavigator is currently operational. You can check ProNavigator status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ProNavigator outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ProNavigator down today or just slow?

Currently there's no report of ProNavigator being slow. Check on the top of the page if there are any reported problems by other users.

How are ProNavigator outages detected?

IsDown monitors the ProNavigator official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ProNavigator having an outage right now?

ProNavigator last outage was on October 20, 2025 with the title "Amazon DNS issues"

How to check if ProNavigator is down?

Why use IsDown to monitor ProNavigator instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ProNavigator and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ProNavigator?

IsDown and DownDetector help users determine if ProNavigator is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ProNavigator's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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