Outage in ProNavigator
ProNavigator Authentication Service Degradation - Monitoring
Resolved MinorIncident Report
We have identified the cause of the issue affecting ProNavigator logins. The problem is related to an error during a recent authentication protocol upgrade. We are actively applying mitigation steps to restore system access and will share another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/08/2026 02:12PM
Login issues are fully resolved. All ProNavigator services are now operating normally.
MONITORING
15 days ago - at 09/08/2026 01:30PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
15 days ago - at 09/08/2026 01:30PM
A fix for the authentication protocol error has been successfully deployed. We are currently monitoring system performance
IDENTIFIED
15 days ago - at 09/08/2026 01:10PM
We have identified the cause of the issue affecting ProNavigator logins. The problem is related to an error during a recent authentication protocol upgrade. We are actively applying mitigation steps to restore system access and will share another update shortly.
Latest ProNavigator outages
Amazon DNS issues - 11 months ago
Autoprovisioned SSO User Login - over 1 year ago
Spinning on login for some users - over 1 year ago
Search and Library Slowness and Timeouts - about 2 years ago
Login issues for auto-provisioned users and announcement loading issues - about 2 years ago
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