What is SumUp current status?

SumUp is currently operational. You can check SumUp status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

SumUp was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the SumUp status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest SumUp outages, issues and problems' at the top of the page.

How to monitor or check SumUp status?

You can use IsDown service or go to SumUp official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when SumUp is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when SumUp has issues. SumUp official status page might also offer notification options such as email, SMS, or Slack.

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Is SumUp Down? Check current status

Check if SumUp is down, official outages, user-reported issues, and outages map.

Current SumUp status

SumUp is working normally

Updated from SumUp official status page 21 seconds ago

SumUp service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View SumUp Reports Map

SumUp recent outages and downtime history

IsDown has tracked 226 incidents since started monitoring SumUp status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SumUp outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Nov 04, 2025 09:49 AM EST	Major Payment through PIX QR code is not working An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 1 hour
Nov 03, 2025 06:03 AM EST	Minor Website pages returning 404s errors An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 1 hour
Oct 30, 2025 10:21 AM EDT	Minor Online Store and Sales History & Receipts are having problems An issue has been identified with a few products, such as Sales History, Receipts and Online Stor...	about 2 hours
Oct 25, 2025 10:11 PM EDT	Minor FPS transfers are being rejected or delayed Issue identified, working on a fix right now Our engineering team has found the cause of the pro...	about 1 hour
Oct 25, 2025 09:05 PM EDT	Minor In Italy, Customers using cards from POSTEPAY S.P.A. and INTESA SANPAOLO S.P.A. are experiencing ... An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 2 hours
Oct 20, 2025 05:34 AM EDT	Major Issues with PIX payments and instant payouts An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 2 hours
Oct 02, 2025 03:53 AM EDT	Major Issues with Air, 3G, and 3G+ readers An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	34 minutes
Sep 05, 2025 08:33 AM EDT	Major API Outage An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 1 hour
Aug 30, 2025 11:42 AM EDT	Minor Degraded Performance on Payment Processing in France caused by a third party provider We are experiencing a payment processing issue in France, which is being caused by one of our thi...	about 4 hours
Aug 19, 2025 03:46 AM EDT	Minor We have issue with Payouts and we are investigating it right now. Payments which will be reissued... An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 3 hours

User comments about SumUp status

See what users are saying about SumUp issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

17 days ago

payouts are delayed apparently due to some issue, they say they are hoping payouts will be rectified by the end of the day.
2 months ago

Taffi - No service available on reader or app. .
2 months ago

Riccardo - Sum up machine is down sever error .
4 months ago

Helena - Unable to take payments at all.
5 months ago

Paul - Can't login, can't take payments, impossible to contact sumup..
6 months ago

Gillian - Cannot reach an agent today. Cannot send an email to press email address - constant error occurring..
7 months ago

Top - App will not connect to card machine - keeps saying internal error.
7 months ago

Les - Can not take payments So I'm losing money .
7 months ago

Cathy - Server down when trying to create a payment link.
7 months ago

Dale - Can't take payments, won't load to payment screen or sales screen.
7 months ago

Lee - Won't work. Bad gateway. Lost multiple sales already .
7 months ago

Janette - Bad gateway The web server reported a bad gateway error. Ray ID: 92eb2f7e392b63c5 Your IP address: 82.132.187.211 .
7 months ago

Hamed - My SumUp doesn’t work I can’t login .
7 months ago

colin - Cannot access or take money.
7 months ago

Kim - Can’t get into the app or use the card machine .
7 months ago

Niall - Not working can't take sales .
7 months ago

christopher - NOT WORKING, HOT DAY IN A PUB! >:(.
7 months ago

Rachel - Can not log in or access app.
7 months ago

Samantha - Can’t log in getting a message gateway time out.
7 months ago

jarek - chat not working, web page error.
7 months ago

Waheed - Can't login to the app or take any payments .
8 months ago

Paul - Strong Customer Authentefication isnt working.
9 months ago

Gata - Not connecting no service at all .
10 months ago

Patryk - I cant take any payments over my phone or card machine. I checked all of the connections and issue it's not from my side..
10 months ago

Kat - Can’t login the pdq account .
10 months ago

Edgars - Server errror, no login works.
10 months ago

Irene - Server error, unable to check is payment was successful or not. Sumup machines very slow in loading all morning .
10 months ago

Michael - Server error on card machine .
10 months ago

Arooj - I want to replace my digital card but sum up could not verify it..
10 months ago

Anita - We have lost mobile data on our machines.

SumUp components or services current status

Component	Status	Details
Logins status	OK	View details
Marketing Website status	OK	View details
Payments status	OK	View details

Payment processing service for businesses, featuring a marketing website builder and secure customer logins.

Monitoring SumUp since June 2021

Tracking 3 SumUp services and regions

Need help? Try here:
Reach out in social media at X account.
Support at website.
Check their status page.

37 incidents in 2025

Frequently Asked Questions

Is SumUp down today?

SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SumUp status?

SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SumUp outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SumUp down today or just slow?

Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.

How are SumUp outages detected?

IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SumUp having an outage right now?

SumUp last outage was on November 04, 2025 with the title "Payment through PIX QR code is not working"

How IsDown compares to DownDetector when monitoring SumUp?

IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.