SumUp is not down today according to the official status page. IsDown monitors SumUp status continuously for outages and service health issues.

When was the last SumUp outage?

The last SumUp outage was on April 16, 2026: "PIX processing issues"

How do I check if SumUp is down?

Use IsDown to monitor SumUp status and get alerts when SumUp is down. You can also check the official SumUp status page.

How do I get alerts when SumUp is down?

Create an IsDown account to monitor SumUp status. Get instant alerts via Slack, PagerDuty, or email when SumUp outages occur.

Is SumUp Down? SumUp Status & Outages

Q: What is SumUp status right now?

SumUp is operational. Check SumUp service health and outages at the top of this page for real-time updates.

SumUp status updated 2 seconds ago

What is SumUp status right now?

SumUp is working normally

IsDown last checked SumUp status on April 19, 2026 at 03:48 PM UTC. We've received 0 user reports in the past 24 hours.

Monitoring since Jun 2021 · 249 incidents caught · 3 components tracked in real-time

SumUp service health over the last 24 hours

This chart shows the number of user-reported issues for SumUp service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Outage Map

See where users report SumUp is down. The map shows recent SumUp outages from around the world.

SumUp Outage Map

Recent SumUp outage reports

See what users report when SumUp is down and how SumUp outages affect them.

Apr 09, 2026 (10 days ago) 🇺🇸 United States of America

Creating account isn’t working.
Apr 02, 2026 (17 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Sandra - Machine isn't working at all.
Apr 02, 2026 (17 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Andi - Logged out then will not stop processing sign when log back in again on all tills.
Mar 20, 2026 (30 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

M - Payouts being delayed for some reason.

SumUp Downtime Health — Last 90 Days

In the last 90 days, SumUp had 9 incidents (1 major outage and 8 minor incidents) with a median duration of 4 hours 10 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

4 hour

Median Resolution

Recent SumUp outages detected

Full incident reports for recent SumUp outages, including timelines, affected components, and resolution details.

17 minutes

PIX processing issues

Apr 16, 2026 at 10:40 AM

3 days

Customer support chat channel issues

Apr 11, 2026 at 12:10 AM

about 2 hours

Increased failures with cards issued by Santander UK

Apr 10, 2026 at 01:06 PM

about 5 hours

Transfers out impacted

Mar 17, 2026 at 09:12 AM

about 10 hours

Business Account issues in Europe

Mar 03, 2026 at 09:34 PM

about 4 hours

We have ongoing issue with online payments that has limited impact

Feb 26, 2026 at 05:53 AM

1 day

Pix Outgoing Transfers Unavailable

Feb 14, 2026 at 12:50 PM

9 minutes

Sales History not showing sales

Feb 10, 2026 at 08:25 AM

about 1 hour

We are investigating an issue with SMS and Emails related to Sign Ups and Sig...

Feb 05, 2026 at 04:12 PM

36 minutes

3G readers can't transact

Dec 18, 2025 at 01:10 PM

Title	IsDown detected At	Duration
PIX processing issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Apr 16, 2026 at 10:40 AM UTC	17 minutes
Customer support chat channel issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Apr 11, 2026 at 12:10 AM UTC	3 days
Increased failures with cards issued by Santander UK [Informative only] We're monitoring an increased failure rate with cards issued by Santander UK. ...	Apr 10, 2026 at 01:06 PM UTC	about 2 hours
Transfers out impacted An issue has been identified, we’re looking into it There’s currently an issue with validating s...	Mar 17, 2026 at 09:12 AM UTC	about 5 hours
Business Account issues in Europe An issue has been identified, we’re looking into it There’s currently an issue with some SumUp B...	Mar 03, 2026 at 09:34 PM UTC	about 10 hours
We have ongoing issue with online payments that has limited impact An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Feb 26, 2026 at 05:53 AM UTC	about 4 hours
Pix Outgoing Transfers Unavailable An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Feb 14, 2026 at 12:50 PM UTC	1 day
Sales History not showing sales An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Feb 10, 2026 at 08:25 AM UTC	9 minutes
We are investigating an issue with SMS and Emails related to Sign Ups and Sign Ins An issue has been identified, we’re looking into it We are investigating an issue with sending S...	Feb 05, 2026 at 04:12 PM UTC	about 1 hour
3G readers can't transact An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Dec 18, 2025 at 01:10 PM UTC	36 minutes

View complete SumUp outage history

SumUp Components Status

Check if any SumUp component is down. View the current status of 3 services and regions.

Component	Status	Details
Logins status	OK	View details
Marketing Website status	OK	View details
Payments status	OK	View details

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Frequently Asked Questions

Is SumUp down today?

SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SumUp status?

SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SumUp outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SumUp down today or just slow?

Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.

How are SumUp outages detected?

IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SumUp having an outage right now?

SumUp last outage was on April 16, 2026 with the title "PIX processing issues"

How often does SumUp go down?

IsDown has tracked 244 SumUp incidents since June 2021.

Is SumUp down for everyone or just me?

Check the SumUp status at the top of this page. IsDown combines official status page data with user reports to show whether SumUp is down for everyone or if the issue is on your end.

What SumUp components does IsDown monitor?

IsDown monitors 3 SumUp components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.

How to check if SumUp is down?

Subscribe (if possible) to updates on the official status page.
IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Why use IsDown to monitor SumUp instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SumUp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SumUp?

IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.