What is SumUp status right now?

SumUp is operational. Check SumUp service health and outages at the top of this page for real-time updates.

SumUp is not down today according to the official status page. IsDown monitors SumUp status continuously for outages and service health issues.

When was the last SumUp outage?

The last SumUp outage was on July 03, 2026: "CloudAPI service degradation"

How do I check if SumUp is down?

Use IsDown to monitor SumUp status and get alerts when SumUp is down. You can also check the official SumUp status page.

How do I get alerts when SumUp is down?

Create an IsDown account to monitor SumUp status. Get instant alerts via Slack, PagerDuty, or email when SumUp outages occur.

Is SumUp Down? Current Status and Outages

SumUp status updated 52 seconds ago

Current SumUp status

SumUp is working normally

IsDown last checked SumUp status on July 18, 2026 at 11:43 AM EDT. We've received 0 user reports in the past 24 hours.

Monitoring since Jun 2021 · 259 incidents caught · 3 components tracked in real-time

SumUp service health over the last 24 hours

This chart shows the number of user-reported issues for SumUp service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Outage Map

See where users report SumUp is down. The map shows recent SumUp outages from around the world.

SumUp Outage Map

Recent SumUp outage reports

See what users report when SumUp is down and how SumUp outages affect them.

Jul 15, 2026 (3 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

DECLINING PAYMENTS EVEN THOUGH CUSTOMERS HAVE CASH AVAILABLE.
Jul 11, 2026 (7 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Ruth - Won’t log on, stuck in a round robin.
Jul 08, 2026 (10 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Outgoing payments persistently failing.
Jul 07, 2026 (11 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Phill - been waiting a call back - my system has been down since last Thursday!.
Jun 28, 2026 (20 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Dan - My wife has been unable to make any transactions for 2 days despite having 5 bar signal strength on her phone. Whittlesey, Cambridgeshire, UK.
Jun 27, 2026 (21 days ago) 🇧🇪 Belgium

Can’t connect to server, no customer service available.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Peter - The app would not connect to the sumup air from phone. Kept going off and then would not connect even though I closed everything down and started again. I even reinstalled the app. Very disappointing with lots of missed sales.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Card machines say transaction declined. App says can not connect to server when trying to take payments.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Dave - Payments system not working.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Sum up app stating network issues. My network connection is fine..
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Ann - Can't take payments, I get a message saying Transaction cancelled the transaction could not be processed due to network issues. My Internet is fully working and my Bluetooth..
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Jessica - Sum up machine not accepting payments.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Mark - instantly says transaction cancelled. the transaction could not be processed due to network issues. tried both on our internet and my phone data.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Trudy - Sum up will not take payments Server error?.
Jun 27, 2026 (21 days ago) 🇬🇧 United Kingdom of Great Britain and Northern Ireland

Curtis - I have 3 accounts in 3 different counties and they are saying server connection lost.

SumUp Downtime Health — Last 90 Days

In the last 90 days, SumUp had 9 incidents (3 major outages and 6 minor incidents) with a median duration of 51 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

51 minute

Median Resolution

Recent SumUp outages detected

Full incident reports for recent SumUp outages, including timelines, affected components, and resolution details.

8 minutes

CloudAPI service degradation

Jul 03, 2026 at 11:45 AM

about 2 hours

Some payments failing

Jun 27, 2026 at 10:14 AM

about 5 hours

Logins

Jun 11, 2026 at 11:45 AM

Detected 5 minutes before

38 minutes

Issues with receipts and sales history

May 19, 2026 at 05:21 AM

about 20 hours

Expected delay in Business Account outbound and inbound transactions

May 19, 2026 at 05:07 AM

about 1 hour

Pix Out issue

May 18, 2026 at 09:12 AM

7 days

Some notifications for Business Account are not delivered

May 12, 2026 at 12:37 PM

5 minutes

Card reader connection issues

May 11, 2026 at 07:51 AM

44 minutes

Cloud Api transactions are failing

May 08, 2026 at 11:40 AM

17 minutes

PIX processing issues

Apr 16, 2026 at 06:40 AM

Title	IsDown detected At	Duration
CloudAPI service degradation We’re investigating reports of degraded performance affecting Solo CloudAPI.	Jul 03, 2026 at 03:45 PM UTC	8 minutes
Some payments failing An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Jun 27, 2026 at 02:14 PM UTC	about 2 hours
Logins An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Jun 11, 2026 at 03:39 PM UTC IsDown detected 5 minutes before official update	about 5 hours
Issues with receipts and sales history An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 19, 2026 at 09:21 AM UTC	38 minutes
Expected delay in Business Account outbound and inbound transactions We have identified that the current delays are caused by an issue within the payment scheme. The ...	May 19, 2026 at 09:07 AM UTC	about 20 hours
Pix Out issue An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 18, 2026 at 01:12 PM UTC	about 1 hour
Some notifications for Business Account are not delivered An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 12, 2026 at 04:37 PM UTC	7 days
Card reader connection issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 11, 2026 at 11:51 AM UTC	5 minutes
Cloud Api transactions are failing An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	May 08, 2026 at 03:40 PM UTC	44 minutes
PIX processing issues An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	Apr 16, 2026 at 10:40 AM UTC	17 minutes

SumUp Components Status

Check if any SumUp component is down. View the current status of 3 services and regions.

Component	Status	Details
Logins status	OK	View details
Marketing Website status	OK	View details
Payments status	OK	View details

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Frequently Asked Questions

Is SumUp down today?

SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SumUp status?

SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SumUp outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SumUp down today or just slow?

Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.

How are SumUp outages detected?

IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SumUp having an outage right now?

SumUp last outage was on July 03, 2026 with the title "CloudAPI service degradation"

How often does SumUp go down?

IsDown has tracked 253 SumUp incidents since June 2021.

Is SumUp down for everyone or just me?

Check the SumUp status at the top of this page. IsDown combines official status page data with user reports to show whether SumUp is down for everyone or if the issue is on your end.

What SumUp components does IsDown monitor?

IsDown monitors 3 SumUp components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.

How to check if SumUp is down?

Subscribe (if possible) to updates on the official status page.
IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Why use IsDown to monitor SumUp instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SumUp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SumUp?

IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.