SumUp is operational
Updated
IsDown pulls data from SumUp's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Gavin
23 days agoMobile data not connecting
Anthony
about 1 month agoI haven't recieved my payment from Sum Up into my bank account
Evelyne
about 1 month agoI have trying to make a payment via payment link since last week Friday and it keeps saying payment failed, why did the payment fail?
Jess
about 1 month agoLogging in Taking Payments
Maia
about 1 month agoUnexpected server error. Can't connect.
Vanesa
about 1 month agoIt's not connecting. Neither the app or the website let's me log in
zongyang
about 1 month agonone of Sumup APP or device working at the moment, keep showing server error?
Salman
about 1 month agoUnable to login to SumUp account and take payments
Leslie
about 2 months agoMy tap to pay is showing transaction failed before customer even attempts to pay
Phyllis
about 2 months agoI have 2 terminals and neither are accepting payments suddenly
Mark
2 months agoSup up sales reports returning no sales regardless of dates selected
Michael
3 months agotransactions successful but no monies showing on sales report, no receipt function available. unsure if any actual transaction took place, currently out of pocket and unable to contact anyone to discuss.
Benjamin
3 months agoTransaction are lock to 0€ and pending
Kyle
3 months agoCash Payments not going through. Says “server error”. Card payments going through and says successful but is not reflected in payouts.
P
3 months agoCard payments not working
Roberto
3 months agoCannot transfer money from my account, I realized the issue around 1 hour ago
Tim
3 months ago500: INTERNAL_SERVER_ERROR Code: INTERNAL_DEPLOYMENT_FETCH_FAILED ID: dub1::b7fcd-1726679861356-f93eaba6f30f
Odette
3 months agoThe just sits there like it is going to load. It isn't a memory issue or internet issue with me. I just get a notification that the app isn't responding.
Nick
3 months agoCan’t login in my account, password and email is correct, but showing password or email is incorrect, please try again
Aaron
4 months agoCan't transfer my money from business account to personal account
Peter
4 months agoCan't select payee for bank account on payout
Alison
4 months agoI cannot send money to pay people from my phone app
Fran
4 months agoCan't withdraw money to my bank account
Ian
4 months agoCan't transfer money from sum up account into my bank account.
Matt
4 months agoNot connecting to server
Joanne
4 months agoI can't transfer money to anyone existing contact. I select their name and nothing happens
Chloe
4 months agoServer Error on two machines
Andy
4 months agoMy sumup card reader will not accept payment
Ruth
4 months agoIssue with server - cannot cconnect
Andrew
4 months agoCard machine server not working
amie
4 months agoNot connecting to sever, can’t take payments on my pos or phone.
Hazel
5 months agoItems not showing in items in library not showing on screen
Fiona
5 months agoI can't access my inventory therefor can't make any sales.
Bassam
5 months agoAll payments are getting declined when I use it on my WIX online shop.
Melannie
5 months agoNot allowing me to login even though I know the details are correct.
Anthony
5 months agoI can’t see my business account to see how much I have in SumUps account
Lindsay
5 months agoSaying device is blocked !!!
Bernie
5 months agoCannot complete transactions
Nicola
5 months agoNo items to display. - try again
Lindsay
6 months agoI can't verify my documents it keeps saying it's not responding
Charlotte
7 months ago"Couldn't complete refund please try again later"
Zoe
7 months agoSum up terminals not connecting to till
Alice
7 months agoInternal error notification - changed WiFi networks and it is still not working. Closed and reopened the app as well as logged out and re logged in.
Amy
8 months agoWint allow me to take card payments through shop
Paul
8 months agoOnline Store dashboard (data) and my actual online store website is gone with server error 503
Katrina
8 months agoWebsites are not loading , also cannot edit or get into settings to update my website .
shaun
8 months agopayout settings want renewed, but couldnt open settings
IsDown has tracked 188 incidents since started monitoring SumUp status in June 2021.
1 day ago · lasted 27 minutes
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp Bank services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://s... More details
10 days ago · lasted 12 minutes
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://statu... More details
23 days ago · lasted 1 day
We are observing an elevated decline rate by acquirer since 10:24 UTC today for card payments in Italy. More details
We've tracked and collected 188 incidents since started monitoring SumUp status
Number of Incidents
4 issues
Last incident
2 days ago
SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SumUp last outage was on December 19, 2024 with the title "Degraded performance around Bank Accounts"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.