What is SumUp current status?

SumUp is currently operational. You can check SumUp status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

SumUp was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the SumUp status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest SumUp outages, issues and problems' at the top of the page.

How to monitor or check SumUp status?

You can use IsDown service or go to SumUp official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when SumUp is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when SumUp has issues. SumUp official status page might also offer notification options such as email, SMS, or Slack.

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SumUp status updated 2 minutes 7 seconds ago

SumUp Status. Is SumUp Down?

Check if SumUp is down, official outages, user-reported issues, and outages map.

Is SumUp down right now?

SumUp is working normally

IsDown checked SumUp status on January 13, 2026 at 11:32 PM EST, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time SumUp status data from official sources and user reports.

SumUp service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View SumUp Reports Map

User reports for SumUp

See what users are saying about SumUp issues that impacted them and how they are affected by the outage.

about 1 month ago

Tom - Unable to process payment through our SumUp terminals.
about 1 month ago

No card machine or phone machine server error loading website.
about 1 month ago

felix - ec cash does not work, connection problems.
about 1 month ago

Top - Cannot log onto Sum up says server down - have tried several times.
about 2 months ago

server error when connecting to reader. cant use.
3 months ago

payouts are delayed apparently due to some issue, they say they are hoping payouts will be rectified by the end of the day.
4 months ago

Taffi - No service available on reader or app. .
4 months ago

Riccardo - Sum up machine is down sever error .
7 months ago

Helena - Unable to take payments at all.
7 months ago

Paul - Can't login, can't take payments, impossible to contact sumup..
8 months ago

Gillian - Cannot reach an agent today. Cannot send an email to press email address - constant error occurring..
9 months ago

Top - App will not connect to card machine - keeps saying internal error.
9 months ago

Les - Can not take payments So I'm losing money .
9 months ago

Cathy - Server down when trying to create a payment link.
9 months ago

Dale - Can't take payments, won't load to payment screen or sales screen.
9 months ago

Lee - Won't work. Bad gateway. Lost multiple sales already .
9 months ago

Janette - Bad gateway The web server reported a bad gateway error. Ray ID: 92eb2f7e392b63c5 Your IP address: 82.132.187.211 .
9 months ago

Hamed - My SumUp doesn’t work I can’t login .
9 months ago

colin - Cannot access or take money.
9 months ago

Kim - Can’t get into the app or use the card machine .
9 months ago

Niall - Not working can't take sales .
9 months ago

christopher - NOT WORKING, HOT DAY IN A PUB! >:(.
9 months ago

Rachel - Can not log in or access app.
9 months ago

Samantha - Can’t log in getting a message gateway time out.
9 months ago

jarek - chat not working, web page error.
9 months ago

Waheed - Can't login to the app or take any payments .
11 months ago

Paul - Strong Customer Authentefication isnt working.
12 months ago

Gata - Not connecting no service at all .
12 months ago

Patryk - I cant take any payments over my phone or card machine. I checked all of the connections and issue it's not from my side..
12 months ago

Kat - Can’t login the pdq account .

SumUp outages and downtime history

IsDown has tracked 235 incidents since started monitoring SumUp status in June 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SumUp outages and also issues that we're started by a spike in crowdsource reports.

Minor 36 minutes

3G readers can't transact

Dec 18, 2025 at 08:10 AM

Minor 35 minutes

Sales History, Reports & Receipts are unavailable

Dec 08, 2025 at 07:09 AM

Minor about 4 hours

Sales History shows sales with a slight delay

Dec 06, 2025 at 08:30 AM

Minor about 1 hour

Cloudflare related issue

Dec 05, 2025 at 04:02 AM

Minor 14 minutes

Delays in transfers processing

Dec 02, 2025 at 08:54 AM

Major about 1 hour

Issues in Sales History, Receipts, and Refunds

Nov 24, 2025 at 06:52 AM

Minor 34 minutes

We are seeing elevated failures in processing card payments

Nov 20, 2025 at 05:06 AM

Minor 2 days

We are seeing an increased number of errors with logins

Nov 18, 2025 at 08:24 AM

Minor 2 days

Issues processing Girocard Payments

Nov 18, 2025 at 07:42 AM

Major about 1 hour

Payment through PIX QR code is not working

Nov 04, 2025 at 09:49 AM

Date	Incident	Duration
Dec 18, 2025 08:10 AM EST	Minor 3G readers can't transact An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	36 minutes
Dec 08, 2025 07:09 AM EST	Minor Sales History, Reports & Receipts are unavailable An issue has been identified with Sales History, Reports, Receipts, and Fiscalization. We’re look...	35 minutes
Dec 06, 2025 08:30 AM EST	Minor Sales History shows sales with a slight delay An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 4 hours
Dec 05, 2025 04:02 AM EST	Minor Cloudflare related issue We have ongoing Cloudflare related incident. The incident is global and not related to SumUp inte...	about 1 hour
Dec 02, 2025 08:54 AM EST	Minor Delays in transfers processing An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	14 minutes
Nov 24, 2025 06:52 AM EST	Major Issues in Sales History, Receipts, and Refunds We have identified an issue in Sales History, Receipts, Refunds, and we’re looking into it. Curre...	about 1 hour
Nov 20, 2025 05:06 AM EST	Minor We are seeing elevated failures in processing card payments An issue has been identified, we’re looking into it We are investigating an issue with elevated ...	34 minutes
Nov 18, 2025 08:24 AM EST	Minor We are seeing an increased number of errors with logins An issue has been identified, we’re looking into it We are seeing an increased rate of errors re...	2 days
Nov 18, 2025 07:42 AM EST	Minor Issues processing Girocard Payments An issue has been identified, we’re looking into it We have identified an issue with one of our ...	2 days
Nov 04, 2025 09:49 AM EST	Major Payment through PIX QR code is not working An issue has been identified, we’re looking into it There’s currently an issue with some SumUp s...	about 1 hour

SumUp components or services current status

Component	Status	Details
Logins status	OK	View details
Marketing Website status	OK	View details
Payments status	OK	View details

Frequently Asked Questions

Is SumUp down today?

SumUp isn't down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SumUp status?

SumUp is currently operational. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SumUp outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SumUp down today or just slow?

Currently there's no report of SumUp being slow. Check on the top of the page if there are any reported problems by other users.

How are SumUp outages detected?

IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SumUp having an outage right now?

SumUp last outage was on December 18, 2025 with the title "3G readers can't transact"

How IsDown compares to DownDetector when monitoring SumUp?

IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.