Is SumUp Down? What is the current status?
SumUp status is
operational
IsDown gathers data for SumUp status from official sources and user reports.
Updated from SumUp official status page.
P Card payments not working
Roberto Cannot transfer money from my account, I realized the issue around 1 hour ago
Tim 500: INTERNAL_SERVER_ERROR Code: INTERNAL_DEPLOYMENT_FETCH_FAILED ID: dub1::b7fcd-1726679861356-f93eaba6f30f
Odette The just sits there like it is going to load. It isn't a memory issue or internet issue with me. I just get a notification that the app isn't responding.
Nick Can’t login in my account, password and email is correct, but showing password or email is incorrect, please try again
Aaron Can't transfer my money from business account to personal account
Peter Can't select payee for bank account on payout
Alison I cannot send money to pay people from my phone app
Fran Can't withdraw money to my bank account
Ian Can't transfer money from sum up account into my bank account.
Matt Not connecting to server
Joanne I can't transfer money to anyone existing contact. I select their name and nothing happens
Chloe Server Error on two machines
Andy My sumup card reader will not accept payment
Ruth Issue with server - cannot cconnect
Andrew Card machine server not working
amie Not connecting to sever, can’t take payments on my pos or phone.
Hazel Items not showing in items in library not showing on screen
Fiona I can't access my inventory therefor can't make any sales.
Bassam All payments are getting declined when I use it on my WIX online shop.
Melannie Not allowing me to login even though I know the details are correct.
Anthony I can’t see my business account to see how much I have in SumUps account
Lindsay Saying device is blocked !!!
Bernie Cannot complete transactions
Nicola No items to display. - try again
Lindsay I can't verify my documents it keeps saying it's not responding
Charlotte "Couldn't complete refund please try again later"
Zoe Sum up terminals not connecting to till
Alice Internal error notification - changed WiFi networks and it is still not working. Closed and reopened the app as well as logged out and re logged in.
Amy Wint allow me to take card payments through shop
Paul Online Store dashboard (data) and my actual online store website is gone with server error 503
Katrina Websites are not loading , also cannot edit or get into settings to update my website .
shaun payout settings want renewed, but couldnt open settings
Number of Incidents
6 issues
Last incident
3 days ago
Minor Resolved
An issue has been identified, we’re looking into it There’s currently an issue with some our gift cards. Merchants can’t manage the gift card settings or redeem them. Customers can use them durin...
Minor Resolved
An issue has been identified, we’re looking into it There’s currently an issue with some our gift cads. Merchants can't manage the gift card settings or redeem them. Customers can use them during c...
Minor Resolved
An issue has been identified, we’re looking into it There’s currently an issue with our ability to provide support through regular channels. We are aware of an outage with Salesforce which is caus...
SumUp is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the SumUp status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest SumUp outages, issues and problems' at the top of the page.
SumUp last outage was on October 02, 2024 with the title "Gift card management not available in our apps"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.