SumUp status updated
SumUp is having a minor outage
This chart shows the number of user-reported issues for SumUp service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report SumUp is down. The map shows recent SumUp outages from around the world.
SumUp Outage MapSee what users report when SumUp is down and how SumUp outages affect them.
There was apparently a problem with my card but I used it shortly after and it worked just fine..
Dan - Not accepting any payment on SUMUP.
unable to open the website or app.
In the last 90 days, SumUp had 11 incidents (1 major outage and 10 minor incidents) with a median duration of 1 hour 5 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent SumUp outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Sep 05, 2026 at 12:58 PM UTC
|
about 7 hours |
|
An issue has been identified, we’re looking into it
We're investigating reports of the touchscre...
|
Sep 04, 2026 at 02:48 AM UTC
|
Ongoing |
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Sep 03, 2026 at 07:09 PM UTC
|
30 minutes |
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Sep 03, 2026 at 12:12 PM UTC
|
26 minutes |
|
We’re experiencing issues with sending and receiving Pix transactions due to an incident affectin...
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Aug 23, 2026 at 11:12 AM UTC
|
about 1 hour |
|
We are experiencing elevated failures on some Mastercard and Maestro card payments due to a third...
|
Aug 15, 2026 at 05:14 AM UTC
|
42 minutes |
|
Issue identified, working on a fix right now
Our engineering team has found the cause of the pro...
|
Aug 04, 2026 at 11:38 AM UTC
|
about 1 hour |
|
An issue has been identified, we’re looking into it
There’s currently an issue with Faster Payme...
|
Jul 27, 2026 at 11:45 AM UTC
|
about 5 hours |
|
We’re investigating reports of degraded performance affecting Solo CloudAPI.
|
Jul 03, 2026 at 03:45 PM UTC
|
8 minutes |
|
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp s...
|
Jun 27, 2026 at 02:14 PM UTC
|
about 2 hours |
Check if any SumUp component is down. View the current status of 3 services and regions.
| Component | Status | Details |
|---|---|---|
| Logins status | OK | View details |
| Marketing Website status | OK | View details |
| Payments status | OK | View details |
Teams that track SumUp status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
SumUp is down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SumUp seems to be having problems. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, SumUp might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SumUp last outage was on September 05, 2026 with the title "Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders"
IsDown has tracked 261 SumUp incidents since June 2021. When SumUp goes down, incidents typically resolve within 140 minutes.
Check the SumUp status at the top of this page. IsDown combines official status page data with user reports to show whether SumUp is down for everyone or if the issue is on your end.
IsDown monitors 3 SumUp components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SumUp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SumUp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SumUp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.