Is SumUp down? Check the current status
SumUp is having a minor outage
Updated
SumUp is having a minor outage
Updated
Identificamos um problema com algumas transações realizadas utilizando a rede móvel no nosso leitor Total. Estamos enfrentando problemas com algumas transações realizadas utilizando a rede móvel n...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Les
7 days agoCan not take payments So I'm losing money
Cathy
8 days agoServer down when trying to create a payment link
Dale
8 days agoCan't take payments, won't load to payment screen or sales screen
Lee
8 days agoWon't work. Bad gateway. Lost multiple sales already
Janette
8 days agoBad gateway The web server reported a bad gateway error. Ray ID: 92eb2f7e392b63c5 Your IP address: 82.132.187.211
Hamed
8 days agoMy SumUp doesn’t work I can’t login
colin
8 days agoCannot access or take money
Kim
8 days agoCan’t get into the app or use the card machine
Niall
8 days agoNot working can't take sales
christopher
8 days agoNOT WORKING, HOT DAY IN A PUB! >:(
Rachel
8 days agoCan not log in or access app
Samantha
8 days agoCan’t log in getting a message gateway time out
jarek
8 days agochat not working, web page error
Waheed
8 days agoCan't login to the app or take any payments
Paul
about 2 months agoStrong Customer Authentefication isnt working
Gata
3 months agoNot connecting no service at all
Patryk
3 months agoI cant take any payments over my phone or card machine. I checked all of the connections and issue it's not from my side.
Kat
3 months agoCan’t login the pdq account
Edgars
3 months agoServer errror, no login works
Irene
3 months agoServer error, unable to check is payment was successful or not. Sumup machines very slow in loading all morning
Michael
3 months agoServer error on card machine
Arooj
3 months agoI want to replace my digital card but sum up could not verify it.
Anita
3 months agoWe have lost mobile data on our machines
Gavin
5 months agoMobile data not connecting
Anthony
5 months agoI haven't recieved my payment from Sum Up into my bank account
Evelyne
5 months agoI have trying to make a payment via payment link since last week Friday and it keeps saying payment failed, why did the payment fail?
Jess
5 months agoLogging in Taking Payments
Maia
5 months agoUnexpected server error. Can't connect.
Vanesa
5 months agoIt's not connecting. Neither the app or the website let's me log in
zongyang
5 months agonone of Sumup APP or device working at the moment, keep showing server error?
Salman
5 months agoUnable to login to SumUp account and take payments
Leslie
6 months agoMy tap to pay is showing transaction failed before customer even attempts to pay
Phyllis
6 months agoI have 2 terminals and neither are accepting payments suddenly
Mark
6 months agoSup up sales reports returning no sales regardless of dates selected
Michael
6 months agotransactions successful but no monies showing on sales report, no receipt function available. unsure if any actual transaction took place, currently out of pocket and unable to contact anyone to discuss.
Benjamin
6 months agoTransaction are lock to 0€ and pending
Kyle
6 months agoCash Payments not going through. Says “server error”. Card payments going through and says successful but is not reflected in payouts.
P
7 months agoCard payments not working
Roberto
7 months agoCannot transfer money from my account, I realized the issue around 1 hour ago
Tim
7 months ago500: INTERNAL_SERVER_ERROR Code: INTERNAL_DEPLOYMENT_FETCH_FAILED ID: dub1::b7fcd-1726679861356-f93eaba6f30f
Odette
7 months agoThe just sits there like it is going to load. It isn't a memory issue or internet issue with me. I just get a notification that the app isn't responding.
Nick
7 months agoCan’t login in my account, password and email is correct, but showing password or email is incorrect, please try again
Aaron
8 months agoCan't transfer my money from business account to personal account
Peter
8 months agoCan't select payee for bank account on payout
Alison
8 months agoI cannot send money to pay people from my phone app
Fran
8 months agoCan't withdraw money to my bank account
Ian
8 months agoCan't transfer money from sum up account into my bank account.
Matt
8 months agoNot connecting to server
Joanne
8 months agoI can't transfer money to anyone existing contact. I select their name and nothing happens
Chloe
8 months agoServer Error on two machines
Andy
8 months agoMy sumup card reader will not accept payment
Ruth
8 months agoIssue with server - cannot cconnect
Andrew
8 months agoCard machine server not working
amie
8 months agoNot connecting to sever, can’t take payments on my pos or phone.
Hazel
9 months agoItems not showing in items in library not showing on screen
Fiona
9 months agoI can't access my inventory therefor can't make any sales.
Bassam
9 months agoAll payments are getting declined when I use it on my WIX online shop.
Melannie
9 months agoNot allowing me to login even though I know the details are correct.
Anthony
9 months agoI can’t see my business account to see how much I have in SumUps account
Lindsay
9 months agoSaying device is blocked !!!
IsDown has tracked 206 incidents since started monitoring SumUp status in June 2021.
8 days ago · lasted about 1 hour
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com. More details
18 days ago · lasted 10 minutes
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://statu... More details
We've tracked and collected 206 incidents since started monitoring SumUp status
Number of Incidents
7 issues
Last incident
2 days ago
SumUp is down. You can check SumUp status and incident details on the top of the page. IsDown continuously monitors SumUp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SumUp seems to be having problems. You can check SumUp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, SumUp might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the SumUp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SumUp last outage was on April 17, 2025 with the title "Instabilidade em algumas transações com a rede móvel (Leitor Total)"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
