Amazon status updated based on recent crowdsourced reports
Amazon is working normally
This chart shows the number of user-reported issues for Amazon service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Amazon is down. The map shows recent Amazon outages from around the world.
Top locations, last 24h:
See what users report when Amazon is down and how Amazon outages affect them.
Judy - Account had email address changed and cannot access it.
Will not load and say no connection to servers.
Ai features (search, "ask a question") are freezing up. Shopping impossible..
Website and app are both down.
Tim - We have noticed our orders are coming in through the USPS since our mailbox is only so big we are having to travel to the post office to receive our packages. Itβs quite a drive to pick up when we are expecting free delivery that we pay for..
I can't get items into my cart, when i don manage to get an item into the cart , I can't buy it..
Amazon pages not loading. The loading screen is just spinning and spinning and spinning when I do a search on Amazon..
Every time I load up the website it just spits out an "Something went wrong on our end" message.
William - All items are listed as available right up until I get to the pay page, Then I land on a page that has 2 lines of text on it. The first line is in bold text which says "This Item is not in stock" The second line is in gray text, it says "it may be available from anot....
Just has the "still loading" screen.
cass - amazon isnt letting me see my orders or whats in my basket or wishlist. ive had to log back in but its still the same.
Neither the audible sign-in redirect, or amazon.com will load, but each gives me a "This site can't be reached" error.
Ken - can't place an order, not working for 2 days.
Charles - Prime music not opening on my deviced.
Can't log in - there's an error message and endless refresh loop..
In the last 90 days, Amazon had 1 incident with a median duration of 32 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Amazon outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Users report possible problems with Amazon
|
May 20, 2026 at 04:00 PM UTC
Never acknowledged
|
32 minutes |
|
Widespread Alexa service outage issues
Users report Alexa and Echo devices non-responsive or erratic since 6 PM on 5/7/26, including app...
|
May 08, 2026 at 01:01 AM UTC
Never acknowledged
|
about 2 hours |
|
Users report possible problems with Amazon
|
May 05, 2026 at 08:09 PM UTC
Never acknowledged
|
about 3 hours |
|
Widespread service outage on shopping platform
Users report most items as unavailable or removed from Prime; issues adding to or editing carts.
|
Mar 19, 2026 at 11:50 PM UTC
Never acknowledged
|
about 1 hour |
|
Service outage affecting checkout and tracking
Users report inability to checkout, place grocery orders, track packages, and backend system erro...
|
Mar 05, 2026 at 07:04 PM UTC
Never acknowledged
|
about 7 hours |
|
Amazon checkout and order display issues
Users report inability to complete purchases or view orders on Amazon.in due to errors related to...
|
Feb 27, 2026 at 02:50 PM UTC
Never acknowledged
|
about 8 hours |
|
Possible Outage Indicated by User Reports
|
Jan 06, 2026 at 08:32 PM UTC
Never acknowledged
|
36 minutes |
|
Possible Outage Indicated by User Reports
|
Oct 20, 2025 at 04:34 PM UTC
Never acknowledged
|
about 1 hour |
|
Possible Outage Indicated by User Reports
|
Oct 20, 2025 at 07:36 AM UTC
Never acknowledged
|
about 1 hour |
Teams that track Amazon status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Amazon isn't down. You can check Amazon status and incident details on the top of the page. IsDown continuously monitors Amazon official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Amazon is currently operational. You can check Amazon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Amazon being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Amazon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Amazon last outage
IsDown has tracked 0 Amazon incidents since September 2025. When Amazon goes down, incidents typically resolve within 32 minutes.
Check the Amazon status at the top of this page. IsDown combines official status page data with user reports to show whether Amazon is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if Amazon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Amazon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.