Check if Olo is down, recent outages, user-reported issues, and outages map.
Olo is working normally
There is an intermittent issue impacting some loyalty orders through the Olo <> Thanx integration. A small subset of guests may experience order failures due to “loyalty response timeouts". Thanx ...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 619 incidents since started monitoring Olo status in February 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted 19 minutes
A fix has been implemented and we are monitoring the results.
7 days ago · lasted about 2 hours
We're detecting elevated errors processing transactions through Worldpay MercPay Webservices and VantivExpress. Ordering may be affected at locations using Worldpay MercPay Webservices or VantivExpress as their payment provider.
We've tracked and collected 619 incidents since started monitoring Olo status
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Hoang
Place order status is down
Erica
The link that the catering company is texting me does not lead to the invoice I am trying to pay (Mendocino Farms)
Jeremiah's
The website is reading 403 error
Services commonly monitored together with Olo
Olo isn't down. You can check Olo status and incident details on the top of the page. IsDown continuously monitors Olo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Olo is currently operational. You can check Olo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Olo might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Olo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Olo last outage was on September 03, 2025 with the title "Increased latency for a small set of endpoints and pages"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Olo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Olo with maximum flexibility
IsDown monitors Olo for major outages. A major outage is when Olo experiences a critical issue that severely affects one or more services/regions. When Olo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Olo status page for minor outages. A minor outage is when Olo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Olo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Olo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Olo and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Olo and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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