Outage in Olo
House Accounts/Tax Exempt Accounts Not Loading in Switchboard
Resolved MinorIncident Report
We are investigating an issue which may prevent House Account and Tax Exempt status from appearing in the customer search view. We will provide an update when we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/15/2026 08:32PM
This incident has been resolved.
MONITORING
3 months ago - at 01/15/2026 08:29PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 01/15/2026 06:42PM
We are investigating an issue which may prevent House Account and Tax Exempt status from appearing in the customer search view. We will provide an update when we have more information.
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